| Kris | Good evening documentation team, I'm needing to ask a quick questioN! | 23:46 |
|---|---|---|
| pleia2 | welcome Kris | 23:49 |
| Kris | pleia2: Hello there | 23:50 |
| pleia2 | feel free to go ahead and ask, if anyone can help they will (otherwise the mailing list is best, since we're in all different timezones) | 23:50 |
| Kris | I've became the TL of the Lubuntu Communications team, decided to edit some of the Wiki pages. Signed in with my Launchpad account and followed the Wiki How to and creating new pages guide. Wasn't able to do it so called on help from my good friend Phill Whitesise whos sent me here. I simply get the error 'you can't edit this page. I am logged in and have validated my email. Any ideas? Am I doing something silly? | 23:52 |
| pleia2 | Kris: is this at wiki.ubuntu.com or help.ubuntu.com ? | 23:53 |
| Kris | wiki.ubuntu.com | 23:53 |
| pleia2 | so the documentation team handles stuff on help.ubuntu.com, but I can try to help :) | 23:53 |
| pleia2 | when do you get the "f the Wiki pages. Signed in with my Launchpad account and followed the Wiki How to and creating new pages guide. Wasn't able to do it so called on help from my good friend Phill Whitesise whos sent me here. I simply get the error ' | 23:53 |
| pleia2 | oops | 23:53 |
| pleia2 | when do you get the "you can't edit this page" error? | 23:53 |
| Kris | Well I used the macro on the create a new page guide, after entering my selected page name it simply tells me I can't edit the page. Or if I visit wiki.ubuntu.com/mypagename it'll let me select a template but then locks me out | 23:55 |
| pleia2 | so that's the error I get when I'm not logged in | 23:56 |
| pleia2 | under the big orange ubuntu header, do you see your id? | 23:56 |
| Kris | I assure you I'm logged in, I thought I was going crazy. Cleared the history and cache etc. Yes I'm there right now and have the 'logout' link rather than log in | 23:56 |
| Kris | Do you mind if I share a link to my screenshot? | 23:57 |
| pleia2 | ok, you may need to submit a ticket with Canonical (they run that wiki) to look into it | 23:57 |
| pleia2 | have you edited other pages? | 23:57 |
| Kris | No, I can't edit or create | 23:58 |
| pleia2 | I think they have anti-spam mechanisms so new people might not be able to create pages immediately, but again we just do help.ubuntu.com here and the wiki is different | 23:58 |
| phillw | pleia2: thanks, I was also at my wits end... I'd tried every solution I knew of | 23:58 |
| pleia2 | to submit a ticket with Canonical IS you email rt@ubuntu.com | 23:58 |
| pleia2 | give the same details as you gave to me, and probably want to give a link to the screenshot | 23:58 |
| pleia2 | the canonical sysadmins hang out in #canonical-sysadmin but they won't take action on things without a ticket number (and it's quite late in the day to catch any of them anyway) | 23:59 |
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