/srv/irclogs.ubuntu.com/2013/08/15/#ubuntu-bugs.txt

MezAny bugcontrol members here ?12:58
rbasak!anyone | Mez13:09
ubot2`Mez: A high percentage of the first questions asked in this channel start with "Does anyone/anybody..." Why not ask your next question (the real one) and find out? See also !details, !gq, and !poll.13:09
Mezrbasak: cheers :) Never mind - I got it sorted anyway :)13:09
hggdhshalom0117:10
TheLordOfTimehggdh, ?17:11
TheLordOfTime(also hi)17:11
hggdhTheLordOfTime: trying to run a program in the wrong window18:20
hggdh:-)18:20
balloonshggdh, TheLordOfTime  thoughts? https://bugs.launchpad.net/ubuntu/+bug/121235622:07
ubot2`Launchpad bug 1212356 in Ubuntu "Ubuntu is hostile to bugs from regular users" [Undecided,Confirmed]22:07
balloonsI plan to edit the page https://help.ubuntu.com/community/ReportingBugs, but I don't want to do so in the dark of the bugsquad.22:07
micahgballoons: the reason that was done is a large portion of bugs were coming in without enough information to process22:11
micahgballoons: reading a wiki page isn't a high cost to submit a bug22:11
balloonsmicahg, I get the reasons, and I agree having the page isn't a high cost. We can always improve the language and flow of the page, and thus I wanted to open it up to get your thoughts22:14
micahgah, ok22:14
balloonsI'm constantly doing the same on our wiki.. trying to not scare anyone off by having too technical descriptions up front, etc :-)22:15
TheLordOfTimeballoons, *looks now*22:39
TheLordOfTimeballoons, i agree with micahg on his assessment, but I also see a flaw in how ubuntu-bug operates - for crash bugs it requires or rather suggests the full use of a GUI browser when reporting things such as crash bugs.  Also with other bug issues as well, I see things like this, mainly with Debian BTS people going insane trying to loop their heads around the Launchpad BTS22:41
TheLordOfTimeballoons, but as it stands i think we could revise the ReportingABug stuff to some extent, but generally speaking i don't agree with the bug as is filed22:41
TheLordOfTimemicahg, can Launchpad set a temporary forced-silence from a registered user on bugs?22:42
TheLordOfTimethe guy in question who filed that bug is acting exceptionally hostile towards commenters22:42
micahgTheLordOfTime: the account can be locked if the user isn't behaving22:42
TheLordOfTimeah i misread his statements22:43
TheLordOfTimestupid small font22:43
* TheLordOfTime hates his netbook22:43
micahgTheLordOfTime: yeah, looks like he's being ok now22:44
balloonshis title is strong eh?22:44
TheLordOfTimeballoons, i think the title could be revised to something like  "Ubuntu Bug Filing is not extremely user-friendly."22:44
TheLordOfTimebut again I'm not a dev and I started with Ubuntu so i find the bug filing system to be sufficient22:45
TheLordOfTime:P22:45
TheLordOfTimewhereas debian people find it to be insane22:45
balloonsalright, feel free to pm me or leave comments here or email. I'm going to try tackling the page tomorrow and see if I can see if anything can be improved22:45
balloonsI changed the bug title22:46
TheLordOfTimeballoons, ack.22:46
balloonsdinner time.. thanks to you all for the thoughts22:46
balloonswe'll chat again once I've made some edits I'm sure ;-)22:46
TheLordOfTimei'm going to go zombie killing on an xbox, because I'm too frustrated with my laptop to do much today22:47
phillwHi, could a bug admin please put https://bugs.launchpad.net/ubuntu/+source/pcmanfm/+bug/738305 out of its misery as support has ceased for 11.04, thanks :)23:44
ubot2`Launchpad bug 738305 in pcmanfm (Ubuntu) "PCManFM Crashed When Accessing a Removable Drive" [Medium,In progress]23:44
jtaylorphillw: is it fixed?23:46
jtaylorphillw: you yourself marked it in progress, so you should be able to close it23:47
phillwSince 0.9, to the current 1.1 there has been many bugs fixed. I've not seen it repeated. jtaylor all I can do is mark it as invalid. Is that the correct answer to close it?23:48
phillwI thought the grim reaper of the bug bot quietly murdered inactive bugs :P23:49
phillwjtaylor: I assume that marking invalid with comment https://wiki.ubuntu.com/Bugs/Responses#Release_has_reached_EOL is the correct way to do this manually?23:53

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