| lenz | Empathy won't connect to my facebook account. What do I do? | 10:24 |
|---|---|---|
| lenz | Empathy won't connect to my facebook account. What do I do? | 10:47 |
| ph_afk | lenz, google it - there is a way to reset the rquest or delete it in facebook or something. from memory that is. I'm not 100% sure it was empathy but I've definitely had issues with that in the past and that is what i did | 11:14 |
| lenz | Tried all those solutions | 11:19 |
| ph_afk | lenz, what version of gnome-shell are you on? | 11:22 |
| lenz | 3.8 | 11:23 |
| ph_afk | hmmm ok - i'm on 3.10 so even if i tried it, it could be because i'm on a later version... I can try and see if it works anyways. | 11:24 |
| ph_afk | have you tried reinstalling empathy? | 11:24 |
| ph_afk | lenz, are you using synaptic package manager? | 11:25 |
| lenz | Noo command-line apt-get | 11:26 |
| lenz | I have synaptic installed though | 11:27 |
| lenz | ph_afk, what distro are you using 3.10 on? | 11:27 |
| ph_afk | well you could try apt-get purge empathy empathy-common and reinstall them? | 11:27 |
| ph_afk | ubuntu 13.10 | 11:28 |
| ph_afk | ubuntu gnome 13.10 to be cpecific | 11:28 |
| ph_afk | ^specific | 11:28 |
| lenz | uninstall and install :D | 11:28 |
| lenz | I thought that was the windows solution :D | 11:28 |
| lenz | I'll try | 11:28 |
| ph_afk | well purge gets rid of the settings that's why i suggested it | 11:29 |
| ph_afk | have you installed the jabber addons etc as well or it's just the default empathy setup you're using? | 11:29 |
| lenz | default empathy setup | 11:31 |
| lenz | I am missing telepathy it seems | 11:31 |
| ph_afk | good - yeah so purging would be a good place to start again | 11:32 |
| lenz | Ok I'll try | 11:32 |
| ph_afk | yeah my empathy connects straight away no issues | 11:36 |
| ph_afk | when you put in the facebook username your not entering your email address are you? | 11:37 |
| lenz | I am... | 11:44 |
| lenz | http://imgur.com/7ILwiRL | 11:46 |
| ph_afk | have you tried doing it under empathy direct? | 11:50 |
| ph_afk | lenz, | 11:50 |
| lenz | Ill try | 11:52 |
| ph_afk | lenz, if your wanting it for facebook chat then you can add an account direct in empathy using your username (not email) and normal facebook password | 11:52 |
| lenz | It just redirects me to the global online accounts screen | 11:53 |
| ph_afk | hmmm mine didn't do that :S It just logged me straight in and my online contacts showed up in empathy | 11:55 |
| lenz | http://imgur.com/Iuj7Qu2 | 11:55 |
| ph_afk | lenz, ok and your presence is turned on? | 11:57 |
| ph_afk | and have you clicked the facebook requires authorisation on the contact list? | 11:57 |
| ph_afk | or clicked go online on the contact list? | 11:57 |
| ph_afk | yeah 3.8 is still using the presence thingie in the menu - that's gone in 3.10 | 11:58 |
| lenz | clicked all that | 11:58 |
| ph_afk | It's not connected to the online accounts under gnome settings. I have nothing in my online accounts - just simply added it in empathy and connected straight away | 11:58 |
| lenz | damn | 11:59 |
| ph_afk | you on ubuntu? | 11:59 |
| ph_afk | 13.10? | 11:59 |
| lenz | 13.04 | 11:59 |
| lenz | GTG no | 12:00 |
| lenz | thanks for ally our effors ph_afk | 12:00 |
| lenz | :) | 12:00 |
| ph_afk | do you have some freespace on a hard drive somewhere? because you could download clonezilla and backup your installation as is to the free space. should only take 5 minutes or so depending on the size of your / partition of course, then install the gnome3 ppa and dist-upgrade and then the gnome3-next ppa and dist-upgrade to that | 12:01 |
| ph_afk | oops too late | 12:01 |
| anuro | Hi, can I ask a support question? | 19:20 |
| bjsnider | no | 19:57 |
| GermanUbuntuUser | Hello :) | 21:28 |
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