[10:24] <lenz> Empathy won't connect to my facebook account. What do I do?
[10:47] <lenz> Empathy won't connect to my facebook account. What do I do?
[11:14] <ph_afk> lenz, google it - there is a way to reset the rquest or delete it in facebook or something. from memory that is. I'm not 100% sure it was empathy but I've definitely had issues with that in the past and that is what i did
[11:19] <lenz> Tried all those solutions
[11:22] <ph_afk> lenz, what version of gnome-shell are you on?
[11:23] <lenz> 3.8
[11:24] <ph_afk> hmmm ok - i'm on 3.10 so even if i tried it, it could be because i'm on a later version... I can try and see if it works anyways.
[11:24] <ph_afk> have you tried reinstalling empathy?
[11:25] <ph_afk> lenz, are you using synaptic package manager?
[11:26] <lenz> Noo command-line apt-get
[11:27] <lenz> I have synaptic installed though
[11:27] <lenz> ph_afk, what distro are you using 3.10 on?
[11:27] <ph_afk> well you could try apt-get purge empathy empathy-common and reinstall them?
[11:28] <ph_afk> ubuntu 13.10
[11:28] <ph_afk> ubuntu gnome 13.10 to be cpecific
[11:28] <ph_afk> ^specific
[11:28] <lenz> uninstall and install :D
[11:28] <lenz> I thought that was the windows solution :D
[11:28] <lenz> I'll try
[11:29] <ph_afk> well purge gets rid of the settings that's why i suggested it
[11:29] <ph_afk> have you installed the jabber addons etc as well or it's just the default empathy setup you're using?
[11:31] <lenz> default empathy setup
[11:31] <lenz> I am missing telepathy it seems
[11:32] <ph_afk> good - yeah so purging would be a good place to start again
[11:32] <lenz> Ok I'll try
[11:36] <ph_afk> yeah my empathy connects straight away no issues
[11:37] <ph_afk> when you put in the facebook username your not entering your email address are you?
[11:44] <lenz> I am...
[11:46] <lenz> http://imgur.com/7ILwiRL
[11:50] <ph_afk> have you tried doing it under empathy direct?
[11:50] <ph_afk> lenz,
[11:52] <lenz> Ill try
[11:52] <ph_afk> lenz, if your wanting it for facebook chat then you can add an account direct in empathy using your username (not email) and normal facebook password
[11:53] <lenz> It just redirects me to the global online accounts screen
[11:55] <ph_afk> hmmm mine didn't do that :S It just logged me straight in and my online contacts showed up in empathy
[11:55] <lenz> http://imgur.com/Iuj7Qu2
[11:57] <ph_afk> lenz, ok and your presence is turned on?
[11:57] <ph_afk> and have you clicked the facebook requires authorisation on the contact list?
[11:57] <ph_afk> or clicked go online on the contact list?
[11:58] <ph_afk> yeah 3.8 is still using the presence thingie in the menu - that's gone in 3.10
[11:58] <lenz> clicked all that
[11:58] <ph_afk> It's not connected to the online accounts under gnome settings. I have nothing in my online accounts - just simply added it in empathy and connected straight away
[11:59] <lenz> damn
[11:59] <ph_afk> you on ubuntu?
[11:59] <ph_afk> 13.10?
[11:59] <lenz> 13.04
[12:00] <lenz> GTG no
[12:00] <lenz> thanks for ally our effors ph_afk
[12:00] <lenz> :)
[12:01] <ph_afk> do you have some freespace on a hard drive somewhere? because you could download clonezilla and backup your installation as is to the free space. should only take 5 minutes or so depending on the size of your / partition of course, then install the gnome3 ppa and dist-upgrade and then the gnome3-next ppa and dist-upgrade to that
[12:01] <ph_afk> oops too late
[19:20] <anuro> Hi, can I ask a support question?
[19:57] <bjsnider> no
[21:28] <GermanUbuntuUser> Hello :)