| === dk is now known as Guest36601 | ||
| lisa_ | hello | 20:06 |
|---|---|---|
| pleia2 | hi there lisa_ | 20:07 |
| lisa_ | are you a help chat | 20:07 |
| pleia2 | we're a pretty small channel, but you can give it a shot, sure :) | 20:07 |
| lisa_ | ok i have a asus eeepc and thia program was installed and now im stuck | 20:09 |
| pleia2 | what program did you install and how? and what do you mean "stuck"? | 20:10 |
| lisa_ | i have no idea what a passhrase is or how to unlock the disk.. not sue if you know what i am talking about but if you do cant i jst uninstall it and go back to my windows 7 | 20:10 |
| pleia2 | I don't know how to install windows, sorry | 20:11 |
| lisa_ | i didnt install it my brother did but i believe it is ubunto | 20:11 |
| pleia2 | you should probably ask your brother for help if you don't want to use ubuntu | 20:11 |
| pleia2 | and if he set it up, he will know the passphrase to log in | 20:12 |
| lisa_ | i would use it but it says when i turn it on... Ubuntu then Unlocking the disk/dev/disk/by-uuid ect ect enter passphrase | 20:13 |
| pleia2 | yeah, you'll need to ask him | 20:13 |
| pleia2 | there isn't a default or anything | 20:13 |
| pleia2 | he would have set the password when setting up the system | 20:13 |
| lisa_ | how do i know that? what would it show | 20:14 |
| pleia2 | know what? | 20:14 |
| lisa_ | if he is not available is there anyway around it | 20:14 |
| pleia2 | no | 20:14 |
| pleia2 | that's the whole point of passwords :) | 20:15 |
| lisa_ | i no that and thats why he said i needed this | 20:15 |
| lisa_ | however, he doesnt have it | 20:15 |
| pleia2 | it will have to be reinstalled then | 20:16 |
| lisa_ | and could you help me do that if u have a second | 20:16 |
| pleia2 | if the disk is locked, that means there is bios or disk level encryption, the purpose of which is s that if someone steals your computer they still can't get your data | 20:16 |
| pleia2 | I don't really have time to walk you through it (I'm working :)), but first you'll have to make a USB stick with Ubuntu on it, instructions are here: https://help.ubuntu.com/community/Installation/FromUSBStick | 20:17 |
| darthrobot` | Title: [Installation/FromUSBStick - Community Ubuntu Documentation] | 20:17 |
| lisa_ | i tried that and got errors cant find live files or something like that | 20:18 |
| akk | At what stage did you get the errors? | 20:18 |
| lisa_ | it said install program i did then wenr to error | 20:19 |
| akk | It said install program when you were doing what? There are a bunch of different steps listed on that page. | 20:20 |
| lisa_ | i did have a list of options and i picked the option to install ubuntu | 20:21 |
| akk | This is after you made the USB stick and booted from it? | 20:22 |
| lisa_ | yes, i actually made the usb stick right directly from the ubuntu page | 20:22 |
| akk | Sounds like the stick didn't get created successfully ... maybe there were error messages you didn't notice during that process? | 20:25 |
| lisa_ | im actually making another one now | 20:25 |
| raevol | oh compiz | 22:27 |
| Torikun_ | Hello | 22:43 |
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