[20:06] <lisa_> hello
[20:07] <pleia2> hi there lisa_
[20:07] <lisa_> are you a help chat
[20:07] <pleia2> we're a pretty small channel, but you can give it a shot, sure :)
[20:09] <lisa_> ok i have a asus eeepc and thia program was installed and now im stuck
[20:10] <pleia2> what program did you install and how? and what do you mean "stuck"?
[20:10] <lisa_> i have no idea what a passhrase is or how to unlock the disk.. not sue if you know what i am talking about but if you do cant i jst uninstall it and go back to my windows 7
[20:11] <pleia2> I don't know how to install windows, sorry
[20:11] <lisa_> i didnt install it my brother did but i believe it is ubunto
[20:11] <pleia2> you should probably ask your brother for help if you don't want to use ubuntu
[20:12] <pleia2> and if he set it up, he will know the passphrase to log in
[20:13] <lisa_> i would use it but it says when i turn it on... Ubuntu then Unlocking the disk/dev/disk/by-uuid ect ect enter passphrase
[20:13] <pleia2> yeah, you'll need to ask him
[20:13] <pleia2> there isn't a default or anything
[20:13] <pleia2> he would have set the password when setting up the system
[20:14] <lisa_> how do i know that? what would it show
[20:14] <pleia2> know what?
[20:14] <lisa_> if he is not available is there anyway around it
[20:14] <pleia2> no
[20:15] <pleia2> that's the whole point of passwords :)
[20:15] <lisa_> i no that and thats why he said i needed this
[20:15] <lisa_> however, he doesnt have it
[20:16] <pleia2> it will have to be reinstalled then
[20:16] <lisa_> and could you help me do that if u have a second
[20:16] <pleia2> if the disk is locked, that means there is bios or disk level encryption, the purpose of which is s that if someone steals your computer they still can't get your data
[20:17] <pleia2> I don't really have time to walk you through it (I'm working :)), but first you'll have to make a USB stick with Ubuntu on it, instructions are here: https://help.ubuntu.com/community/Installation/FromUSBStick
[20:17] <darthrobot`> Title: [Installation/FromUSBStick - Community Ubuntu Documentation]
[20:18] <lisa_> i tried that and got errors cant find live files or something like that
[20:18] <akk> At what stage did you get the errors?
[20:19] <lisa_> it said install program i did then wenr to error
[20:20] <akk> It said install program when you were doing what? There are a bunch of different steps listed on that page.
[20:21] <lisa_> i did have a list of options and i picked the option to install ubuntu
[20:22] <akk> This is after you made the USB stick and booted from it?
[20:22] <lisa_> yes, i actually made the usb stick right directly from the ubuntu page
[20:25] <akk> Sounds like the stick didn't get created successfully ... maybe there were error messages you didn't notice during that process?
[20:25] <lisa_> im actually making another one now
[22:27] <raevol> oh compiz
[22:43] <Torikun_> Hello