mitya57 | bdmurray: FYI, in bug 807861 your bot wrongly identified a .tar.gz file as a debdiff | 09:59 |
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ubot2 | Launchpad bug 807861 in inkscape (Ubuntu) "typo in ../src/widgets/toolbox.cpp:4685" [Low,In progress] https://launchpad.net/bugs/807861 | 09:59 |
MyLittleBronco | Hello, I have a question. | 16:44 |
MyLittleBronco | I'll just ask, refill my coffee, and hope that someone is able to answer. | 16:47 |
MyLittleBronco | I need to report the appropriate package for a bug. It is something common with dolphin, gwenview, and digikam--also affects some Gnome packages. | 16:48 |
penguin42 | what's the bug? | 16:49 |
MyLittleBronco | Pictures cannot be downloaded or viewed from a digital camera in any of the programs. | 16:49 |
MyLittleBronco | https://bugs.launchpad.net/ubuntu/+source/dolphin/+bug/1256591 | 16:50 |
ubot2 | Launchpad bug 1256591 in dolphin (Ubuntu) "The system is unable to read from a PTP camera." [Undecided,New] | 16:50 |
penguin42 | what PTP? | 16:50 |
MyLittleBronco | I don't know. I think it is a relic from serial connections, possibly point to point. | 16:51 |
penguin42 | but I think what you're saying is it's definitely not a camera that shows itself as a USB storage device | 16:52 |
MyLittleBronco | No, it shows as a USB device. It just won't mount properly for some reason. Although, we don't actually mount it, instead some unknown program does. | 16:53 |
penguin42 | MyLittleBronco: http://en.wikipedia.org/wiki/Picture_Transfer_Protocol I guess | 16:53 |
MyLittleBronco | Yes, Picture Transfer Protocol makes more sense. | 16:54 |
penguin42 | MyLittleBronco: I'd see if gphoto2 can see it | 16:54 |
penguin42 | MyLittleBronco: I think most of the programmes that deal with cameras actually go through gphoto2, if it works as root then it sounds like a simple perms problem so maybe just a udev config thing to make users get permission to get to the USB device | 16:55 |
MyLittleBronco | The chatter on the net says that only Shotwell or F-stop works. I have not checked gphoto2, and don't recall that it does not. | 16:56 |
penguin42 | hmm it's curious if they do - I'd also have assumed they went via gphoto | 16:56 |
MyLittleBronco | The question isn't what will work, the question is what is in common--beside KDE--that allows dolphin, gwenview, and digikam to access pictures that no longer works in 13.10 that worked before. | 16:58 |
MyLittleBronco | I'm not saying that I'm opposed to installing a Gnome program on KDE, but I need to be able to report the bug properly. | 17:00 |
penguin42 | the common bit is gphoto which is why I asked | 17:01 |
MyLittleBronco | I did notice a process that contained the word gphoto earlier, but it did not restart when I opened digikam again. | 17:06 |
MyLittleBronco | I installed Kubuntu, so I should not have default Gnome packages unless I added them. I do have some GTK stuff because I run Firefox, Thunderbird, and Chromium. I also have gconf2, but not dconf, installed for some reason. | 17:08 |
MyLittleBronco | Anyway, thanks for trying to help, penguin42. | 17:16 |
penguin42 | MyLittleBronco: the gphoto stuff is shared by lots of stuff - it's a library that everyone uses including KDE | 17:21 |
MyLittleBronco | Okay, so should I change the package in the bug to libgphoto since it is the most likely offending package? | 17:25 |
penguin42 | well that depends, if you try the gphoto command line tests and it has the same problem then I suggest you change it to gphoto UNLESS it's just a perms problem | 17:26 |
MyLittleBronco | Thanks again. I'll install gphoto2, etc. and check it out. I know it's not permissions though, because I have the same results using sudo or kdesudo. | 17:29 |
penguin42 | if (the gphoto stuff fails) { report it against gphoto UNLESS the gphoto stuff works as root } ELSE { it's something other than gphoto } | 17:30 |
=== plars is now known as plars-away |
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