[09:59] <mitya57> bdmurray: FYI, in bug 807861 your bot wrongly identified a .tar.gz file as a debdiff
[09:59] <ubot2> Launchpad bug 807861 in inkscape (Ubuntu) "typo in ../src/widgets/toolbox.cpp:4685" [Low,In progress] https://launchpad.net/bugs/807861
[16:44] <MyLittleBronco> Hello, I have a question.
[16:47] <MyLittleBronco> I'll just ask, refill my coffee, and hope that someone is able to answer.
[16:48] <MyLittleBronco> I need to report the appropriate package for a bug. It is something common with dolphin, gwenview, and digikam--also affects some Gnome packages.
[16:49] <penguin42> what's the bug?
[16:49] <MyLittleBronco> Pictures cannot be downloaded or viewed from a digital camera in any of the programs.
[16:50] <MyLittleBronco> https://bugs.launchpad.net/ubuntu/+source/dolphin/+bug/1256591
[16:50] <ubot2> Launchpad bug 1256591 in dolphin (Ubuntu) "The system is unable to read from a PTP camera." [Undecided,New]
[16:50] <penguin42> what PTP?
[16:51] <MyLittleBronco> I don't know. I think it is a relic from serial connections, possibly point to point.
[16:52] <penguin42> but I think what you're saying is it's definitely not a camera that shows itself as a USB storage device
[16:53] <MyLittleBronco> No, it shows as a USB device. It just won't mount properly for some reason. Although, we don't actually mount it, instead some unknown program does.
[16:53] <penguin42> MyLittleBronco: http://en.wikipedia.org/wiki/Picture_Transfer_Protocol  I guess
[16:54] <MyLittleBronco> Yes, Picture Transfer Protocol makes more sense.
[16:54] <penguin42> MyLittleBronco: I'd see if gphoto2 can see it
[16:55] <penguin42> MyLittleBronco: I think most of the programmes that deal with cameras actually go through gphoto2,  if it works as root then it sounds like a simple perms problem so maybe just a udev config thing to make users get permission to get to the USB device
[16:56] <MyLittleBronco> The chatter on the net says that only Shotwell or F-stop works. I have not checked gphoto2, and don't recall that it does not.
[16:56] <penguin42> hmm it's curious if they do - I'd also have assumed they went via gphoto
[16:58] <MyLittleBronco> The question isn't what will work, the question is what is in common--beside KDE--that allows dolphin, gwenview, and digikam to access pictures that no longer works in 13.10 that worked before.
[17:00] <MyLittleBronco> I'm not saying that I'm opposed to installing a Gnome program on KDE, but I need to be able to report the bug properly.
[17:01] <penguin42> the common bit is gphoto which is why I asked
[17:06] <MyLittleBronco> I did notice a process that contained the word gphoto earlier, but it did not restart when I opened digikam again.
[17:08] <MyLittleBronco> I installed Kubuntu, so I should not have default Gnome packages unless I added them. I do have some GTK stuff because I run Firefox, Thunderbird, and Chromium. I also have gconf2, but not dconf, installed for some reason.
[17:16] <MyLittleBronco> Anyway, thanks for trying to help, penguin42.
[17:21] <penguin42> MyLittleBronco: the gphoto stuff is shared by lots of stuff - it's a library that everyone uses including KDE
[17:25] <MyLittleBronco> Okay, so should I change the package in the bug to libgphoto since it is the most likely offending package?
[17:26] <penguin42> well that depends, if you try the gphoto command line tests and it has the same problem then I suggest you change it to gphoto UNLESS it's just a perms problem
[17:29] <MyLittleBronco> Thanks again. I'll install gphoto2, etc. and check it out. I know it's not permissions though, because I have the same results using sudo or kdesudo.
[17:30] <penguin42> if (the gphoto stuff fails) { report it against gphoto  UNLESS the gphoto stuff works as root } ELSE { it's something other than gphoto }
=== plars is now known as plars-away