| stratus_ss | anyone about to help me work through some package build errors? | 00:41 |
|---|---|---|
| sazawal | I am using Ubuntu 13.04 64 bit with gnome-shell. My screen suddenly turns fuzzy with yellow-blue color and freezes. Keyboard-mouse stops working, even Ctrl Alt F1 doesnt work. Here is a video of the screen I shot with a camera https://www.youtube.com/watch?v=V1K0QYjon9I. I have looked at the system logs but couldnt find anything. Also before the crash I can see display tearing up with a flash in blue color 4-5 times. Please help. | 09:12 |
| darkxst | sazawal, please just file a bug 'ubuntu-bug gnome-shell' | 09:38 |
| darkxst | we cannot and don't track every random comment on IRC! | 09:38 |
| darkxst | and even if we did 99% of the time the OP is gone before we can even reply | 09:39 |
| sazawal | darkxst, I am not sure if it is a gnome-shell bug. May be it is due my graphics driver or something. | 09:40 |
| darkxst | sazawal, it may be, but that really isnt your concern | 09:40 |
| darkxst | file against gnome-shell, and it will get re-assigned if need be | 09:41 |
| sazawal | darkxst, right. Can you guide me through the process of filing a bug? | 09:41 |
| darkxst | I just did! | 09:41 |
| darkxst | 'ubuntu-bug gnome-shell' | 09:41 |
| sazawal | where I would file it? launchpad? | 09:41 |
| darkxst | from a terminal | 09:41 |
| darkxst | run that command | 09:42 |
| darkxst | or alt+f2 | 09:42 |
| sazawal | Oh, I didnt know that | 09:42 |
| sazawal | Yes, something is going on | 09:42 |
| darkxst | out of curiosity what graphics driver are you using? | 09:44 |
| sazawal | My System Settings>Details>Graphics says Intel® Ivybridge Desktop | 09:45 |
| darkxst | odd, intel are usually pretty damn good (thats what most of the GNOME devs use) | 09:45 |
| darkxst | more often than not its the AMD proprietry blob (catalyst) that causes most issues | 09:46 |
| sazawal | darkxst, ok. So a launchpad page is opened and it is asking for a summary. Should I put the same question here? | 09:47 |
| darkxst | yah | 09:47 |
| sazawal | ok | 09:47 |
| darkxst | sazawal, also once you are done, can you try boot a new daily live CD (USB) and see if the problem persists there | 09:49 |
| sazawal | darkxst, I can but I am not really sure when the screen freeze happens. It happens all of a sudden. This means that I have to run Live-CD for a day or two. | 09:50 |
| sazawal | done | 09:54 |
| sazawal | Thanks darkxst | 09:54 |
| darkxst | sazawal, file a bug either way | 10:02 |
| sazawal | darkxst, done that Bug #1280162 | 10:02 |
| ubot5 | bug 1280162 in Ubuntu GNOME "Screen suddenly turns fuzzy with yellow-blue color and freezes." [Undecided,New] https://launchpad.net/bugs/1280162 | 10:03 |
| sazawal | yes | 10:03 |
| darkxst | fwiw if Ctrl Alt F1 doesnt work its more likely a kernel of X bug | 10:04 |
| darkxst | ^*or* | 10:06 |
| sazawal | darkxst, I suspect it is due to failure of keyboard. I also tried to take screenshot while it is in freeze position but then when I restarted there was no screenshot in Pictures folder. | 10:11 |
| darkxst | sazawal, keyboards don't fail! | 10:12 |
| darkxst | well not like that on random occasions | 10:12 |
| sazawal | I mean it stopped working, the mouse as well. | 10:12 |
| darkxst | right you have something dead-locked | 10:13 |
| darkxst | either kernel or X | 10:13 |
| darkxst | if sys-rq keys dont work during freeze, then its kernel | 10:14 |
| sazawal | darkxst, shouldn't it appear in one or more system log files? I saw one but there was no warning or anything at that time. | 10:14 |
| sazawal | what are sys-rq keys? | 10:14 |
| darkxst | sazawal, its pretty rare, but how would kernel log errors if its dead-locked? | 10:15 |
| darkxst | sazawal, google it! | 10:15 |
| darkxst | maybe start here: http://en.wikipedia.org/wiki/Magic_SysRq_key | 10:16 |
| darkxst | but essentially they are key combos that should talk directly to the kernel | 10:17 |
| darkxst | if they don't work kernel is broken | 10:17 |
| darkxst | and..... | 10:18 |
| * darkxst has to go now | 10:18 | |
| sazawal | darkxst, yes right. | 10:23 |
| somethingrandom | hello, i upgraded and downgraded gnome 3.10 under ubuntu gnome 13.10 and don't have a wallpaper on the desktop, what can i do to fix it? | 13:27 |
| somethingrandom | how can i get the default packages installed? | 13:54 |
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