[00:41] <stratus_ss> anyone about to help me work through some package build errors?
[09:12] <sazawal> I am using Ubuntu 13.04 64 bit with gnome-shell. My screen suddenly turns fuzzy with yellow-blue color and freezes. Keyboard-mouse stops working, even Ctrl Alt F1 doesnt work. Here is a video of the screen I shot with a camera https://www.youtube.com/watch?v=V1K0QYjon9I. I have looked at the system logs but couldnt find anything. Also before the crash I can see display tearing up with a flash in blue color 4-5 times. Please help.
[09:38] <darkxst> sazawal, please just file a bug 'ubuntu-bug gnome-shell'
[09:38] <darkxst> we cannot and don't track every random comment on IRC!
[09:39] <darkxst> and even if we did 99% of the time the OP is gone before we can even reply
[09:40] <sazawal> darkxst, I am not sure if it is a gnome-shell bug. May be it is due my graphics driver or something.
[09:40] <darkxst> sazawal, it may be, but that really isnt your concern
[09:41] <darkxst> file against gnome-shell, and it will get re-assigned if need be
[09:41] <sazawal> darkxst, right. Can you guide me through the process of filing a bug?
[09:41] <darkxst> I just did!
[09:41] <darkxst> 'ubuntu-bug gnome-shell'
[09:41] <sazawal> where I would file it? launchpad?
[09:41] <darkxst> from a terminal
[09:42] <darkxst> run that command
[09:42] <darkxst> or alt+f2
[09:42] <sazawal> Oh, I didnt know that
[09:42] <sazawal> Yes, something is going on
[09:44] <darkxst> out of curiosity what graphics driver are you using?
[09:45] <sazawal> My System Settings>Details>Graphics says Intel® Ivybridge Desktop
[09:45] <darkxst> odd, intel are usually pretty damn good (thats what most of the GNOME devs use)
[09:46] <darkxst> more often than not its the AMD proprietry blob (catalyst) that causes most issues
[09:47] <sazawal> darkxst, ok. So a launchpad page is opened and it is asking for a summary. Should I put the same question here?
[09:47] <darkxst> yah
[09:47] <sazawal> ok
[09:49] <darkxst> sazawal, also once you are done, can you try boot a new daily live CD (USB) and see if the problem persists there
[09:50] <sazawal> darkxst, I can but I am not really sure when the screen freeze happens. It happens all of a sudden. This means that I have to run Live-CD for a day or two.
[09:54] <sazawal> done
[09:54] <sazawal> Thanks darkxst
[10:02] <darkxst> sazawal, file a bug either way
[10:02] <sazawal> darkxst, done that Bug #1280162
[10:03] <sazawal> yes
[10:04] <darkxst> fwiw if Ctrl Alt F1 doesnt work its more likely a kernel of X bug
[10:06] <darkxst> ^*or*
[10:11] <sazawal> darkxst, I suspect it is due to failure of keyboard. I also tried to take screenshot while it is in freeze position but then when I restarted there was no screenshot in Pictures folder.
[10:12] <darkxst> sazawal, keyboards don't fail!
[10:12] <darkxst> well not like that on random occasions
[10:12] <sazawal> I mean it stopped working, the mouse as well.
[10:13] <darkxst> right you have something dead-locked
[10:13] <darkxst> either kernel or X
[10:14] <darkxst> if sys-rq keys dont work during freeze, then its kernel
[10:14] <sazawal> darkxst, shouldn't it appear in one or more system log files? I saw one but there was no warning or anything at that time.
[10:14] <sazawal> what are sys-rq keys?
[10:15] <darkxst> sazawal, its pretty rare, but how would kernel log errors if its dead-locked?
[10:15] <darkxst> sazawal, google it!
[10:16] <darkxst> maybe start here: http://en.wikipedia.org/wiki/Magic_SysRq_key
[10:17] <darkxst> but essentially they are key combos that should talk directly to the kernel
[10:17] <darkxst> if they don't work kernel is broken
[10:18] <darkxst> and.....
[10:18]  * darkxst has to go now
[10:23] <sazawal> darkxst, yes right.
[13:27] <somethingrandom> hello, i upgraded and downgraded gnome 3.10 under ubuntu gnome 13.10 and don't have a wallpaper on the desktop, what can i do to fix it?
[13:54] <somethingrandom> how can i get the default packages installed?