| === seelaman` is now known as seelaman | ||
| JamesTait | Good morning all; happy Reconciliation Day! :-D | 08:11 |
|---|---|---|
| Nothing_Much | Hey guys, I can't sync my purchased music folder | 14:08 |
| Nothing_Much | Anybody? | 14:12 |
| Nothing_Much | I also can't download all of my music files at once | 14:13 |
| dobey | sync on what OS? | 14:15 |
| Nothing_Much | dobey: Ubuntu :P | 14:21 |
| dobey | do you get an error when you try to enable sync on that folder? have you looked at the logs to see if there's anything off in it? | 14:24 |
| Nothing_Much | where are the logs? | 14:25 |
| Nothing_Much | It just stops at Getting information, please wait... | 14:25 |
| Nothing_Much | Well, it keeps going | 14:27 |
| dobey | in ~/.cache/ubuntuone/log/ | 14:38 |
| dobey | do you have a non-zero size syncdaemon-exceptions.log there? | 14:38 |
| Nothing_Much | dobey: non-zero? | 14:40 |
| dobey | Nothing_Much: yes, if the file size is zero, the file is empty | 14:44 |
| Nothing_Much | it's not empty | 14:45 |
| dobey | can you post the contents on pastebin.ubuntu.com please? | 14:45 |
| Nothing_Much | http://pastebin.ubuntu.com/7194601/ dobey | 14:48 |
| dobey | Nothing_Much: oh, it seems you have a problem because you changed your username at some point | 14:51 |
| Nothing_Much | oh darn | 14:51 |
| Nothing_Much | Well it doesn't matter, all I needed was my purchased music anyways | 14:51 |
| dobey | you should be able to follow the instructions at https://one.ubuntu.com/help/faq/how-can-i-change-the-ubuntu-one-account-my-computer-is-setup-with/ to fix the issue | 14:53 |
| tbarat | I have seen the news that U1 will be cease | 15:10 |
| dobey | the file sync service will be turned off, yes. not all of ubuntu one is going away | 15:13 |
| dobey | well, the music store, file sync, and music streaming, will be turned off. | 15:14 |
| === gatox is now known as gatox_lunch | ||
| === gatox_lunch is now known as gatox | ||
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