| pleia2 | phillw: usually when folks can't edit things it's because they either 1) didn't flush the cache in their browser or 2) their account isn't set up properly - they should review https://help.ubuntu.com/community/WikiGuide/Registration | 02:26 |
|---|---|---|
| pleia2 | a nickname is required in your single sign on account, and it gets that from launchpad, so to edit the wiki you need both (or linked) | 02:27 |
| belkinsa | Happy Easter all (this includes Orthodox). | 13:26 |
| belkinsa | pleia2, oh right, I forgot. | 13:26 |
| belkinsa | pleia2, could it be because the user only had a Ubuntu One account and no Launchpad account? | 13:43 |
| knome | belkinsa, that's what she said :) | 14:35 |
| belkinsa | Oh, then I misread it. | 15:33 |
| pleia2 | probably should submit a ticket with Canonical about this, it's really tedious | 15:38 |
| * pleia2 gets to it | 15:38 | |
| knome | meh, | 15:40 |
| knome | then point out to them that there's a problem with the QA tracker as well | 15:40 |
| knome | the tracker tells to "fill out a form" to login, but there is no from | 15:41 |
| knome | *form | 15:41 |
| knome | i believe it has something to do with people only having a ubuntu SSO when they try to log in | 15:41 |
| pleia2 | I'd open a separate ticket for that, don't want brain explode | 15:41 |
| knome | :P | 15:42 |
| belkinsa | lol | 15:42 |
| knome | but it might be the same issue... | 15:42 |
| knome | what if you try to log in to the wiki with just a ubuntu sso account? | 15:42 |
| pleia2 | I don't know if the same IS folks can handle wiki as qa tracker | 15:43 |
| pleia2 | knome: Cc:ed you on the ticket, you're welcome to add a reply re: iso tracker ;) | 15:46 |
| knome | pleia2, gee, thanks | 15:47 |
| knome | :P | 15:47 |
| pleia2 | I don't really understand the issue with the tracker, I've never seen it | 15:51 |
| knome | pleia2, yeah, but you don't have a ubuntu SSO account that's not a launchpad account | 15:55 |
| knome | i'd have to test stuff to triage that as well | 15:55 |
| pleia2 | right :) | 15:55 |
| pleia2 | I mean, I've never even had someone explain the issue they were having | 15:55 |
| pleia2 | I don't even know the symptoms, can they not post to the tracker | 15:56 |
| pleia2 | ? | 15:56 |
| knome | they can't log in | 15:56 |
| knome | they click log in | 15:56 |
| knome | the tracker tells them "fill this form" | 15:56 |
| belkinsa | shaunm, are you going to to the Open Help Conference? | 15:56 |
| knome | but there is no form | 15:56 |
| pleia2 | so with the wiki they can log in, just can't edit | 15:57 |
| knome | aha | 15:57 |
| pleia2 | I'd almost prefer not logging them in, at least it would be clear something is wrong ;) | 15:57 |
| knome | but i think it's the same bug, even if a different symptom | 15:57 |
| pleia2 | instead they think "Oh, I guess my account isn't allowed to edit this page" | 15:57 |
| knome | because i believe the "form" they should fill would be a form to register/link a launchpad account and get a username... | 15:58 |
| pleia2 | yeah | 15:58 |
| knome | so in a way, the tracker might be one step ahead | 15:58 |
| knome | even if it looks like it's regressing more | 15:58 |
| pleia2 | yeah | 15:58 |
| pleia2 | I still think it should be a separate bug, when bugs get big they take longer to resolve :\ | 15:58 |
| pleia2 | s/bug/ticket | 15:59 |
| knome | i guess... | 15:59 |
| knome | i should harrass the IS a lot in the future | 15:59 |
| knome | three tickets to file | 15:59 |
| pleia2 | we must be their two favorite people :) | 16:01 |
| knome | absolutely | 16:02 |
| knome | though i've noticed my pull requests have been progressing faster lately | 16:02 |
| shaunm | belkinsa: I run the Open Help Conference | 20:04 |
| shaunm | so yes, I plan to attend :) | 20:04 |
| knome | shaunm, overrated. :) | 20:31 |
| shaunm | knome: yeah, I might just open the doors for the attendees then go for a drink ;) | 20:38 |
| knome | good idea! | 20:41 |
| belkinsa | It seems that someone is trying to get me to go. | 20:46 |
| belkinsa | shaunm, ^^^ | 20:46 |
| knome | belkinsa, if you can, go | 20:46 |
| belkinsa | I need to check with my parents first, since I still live with them. | 20:47 |
| knome | that's part of "being able" | 20:47 |
| belkinsa | Good point. | 20:47 |
| shaunm | belkinsa: are you the one who lives in West Chester? | 20:49 |
| belkinsa | Yes. | 20:49 |
| belkinsa | Why? | 20:49 |
| shaunm | just curious, making sure I'm remembering who's who | 20:50 |
| shaunm | nothing better than spending the weekend downtown | 20:50 |
| shaunm | IMO | 20:50 |
| belkinsa | Good point. | 20:51 |
| belkinsa | Though I am down there to get to and from UC main campus two of the five days of the week. | 20:51 |
| shaunm | belkinsa: you go all the way downtown to get to UC? | 21:11 |
| shaunm | bus? | 21:11 |
| shaunm | our bus system is so hub-and-spoke | 21:12 |
| shaunm | with only one hub :/ | 21:13 |
| belkinsa | Yup, there is a express that goes to West Chester and I take the Plus to campus (and back too). And I do agree that our system is poor and Metro needs an agreement with Butler's system | 21:20 |
| * belkinsa hates driving | 21:21 | |
| belkinsa | shaunm, do you have any suggestions on where to park for Open Help Conference | 22:31 |
| shaunm | belkinsa: garfield suites has a garage. not sure how much it costs | 22:58 |
| shaunm | on sunday, though, I don't think the meters are checked, so you could just park on the street | 22:58 |
| shaunm | or you could take the bus. the venue is maybe four blocks from the bus station | 22:59 |
| belkinsa | I was thinking of taking the bus from Tri-Country but I think you can't use the parking lot of the old Wallmart as a park and ride. Though I could do it from Blue Ash Campus. | 23:00 |
| belkinsa | It's a shame that nothing as a normal city route comes to West Chester. | 23:01 |
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