[02:26] <pleia2> phillw: usually when folks can't edit things it's because they either 1) didn't flush the cache in their browser or 2) their account isn't set up properly - they should review https://help.ubuntu.com/community/WikiGuide/Registration
[02:27] <pleia2> a nickname is required in your single sign on account, and it gets that from launchpad, so to edit the wiki you need both (or linked)
[13:26] <belkinsa> Happy Easter all (this includes Orthodox).
[13:26] <belkinsa> pleia2, oh right, I forgot.
[13:43] <belkinsa> pleia2, could it be because the user only had a Ubuntu One account and no Launchpad account?
[14:35] <knome> belkinsa, that's what she said :)
[15:33] <belkinsa> Oh, then I misread it.
[15:38] <pleia2> probably should submit a ticket with Canonical about this, it's really tedious
[15:38]  * pleia2 gets to it
[15:40] <knome> meh,
[15:40] <knome> then point out to them that there's a problem with the QA tracker as well
[15:41] <knome> the tracker tells to "fill out a form" to login, but there is no from
[15:41] <knome> *form
[15:41] <knome> i believe it has something to do with people only having a ubuntu SSO when they try to log in
[15:41] <pleia2> I'd open a separate ticket for that, don't want brain explode
[15:42] <knome> :P
[15:42] <belkinsa> lol
[15:42] <knome> but it might be the same issue...
[15:42] <knome> what if you try to log in to the wiki with just a ubuntu sso account?
[15:43] <pleia2> I don't know if the same IS folks can handle wiki as qa tracker
[15:46] <pleia2> knome: Cc:ed you on the ticket, you're welcome to add a reply re: iso tracker ;)
[15:47] <knome> pleia2, gee, thanks
[15:47] <knome> :P
[15:51] <pleia2> I don't really understand the issue with the tracker, I've never seen it
[15:55] <knome> pleia2, yeah, but you don't have a ubuntu SSO account that's not a launchpad account
[15:55] <knome> i'd have to test stuff to triage that as well
[15:55] <pleia2> right :)
[15:55] <pleia2> I mean, I've never even had someone explain the issue they were having
[15:56] <pleia2> I don't even know the symptoms, can they not post to the tracker
[15:56] <pleia2> ?
[15:56] <knome> they can't log in
[15:56] <knome> they click log in
[15:56] <knome> the tracker tells them "fill this form"
[15:56] <belkinsa> shaunm, are you going to to the Open Help Conference?
[15:56] <knome> but there is no form
[15:57] <pleia2> so with the wiki they can log in, just can't edit
[15:57] <knome> aha
[15:57] <pleia2> I'd almost prefer not logging them in, at least it would be clear something is wrong ;)
[15:57] <knome> but i think it's the same bug, even if a different symptom
[15:57] <pleia2> instead they think "Oh, I guess my account isn't allowed to edit this page"
[15:58] <knome> because i believe the "form" they should fill would be a form to register/link a launchpad account and get a username...
[15:58] <pleia2> yeah
[15:58] <knome> so in a way, the tracker might be one step ahead
[15:58] <knome> even if it looks like it's regressing more
[15:58] <pleia2> yeah
[15:58] <pleia2> I still think it should be a separate bug, when bugs get big they take longer to resolve :\
[15:59] <pleia2> s/bug/ticket
[15:59] <knome> i guess...
[15:59] <knome> i should harrass the IS a lot in the future
[15:59] <knome> three tickets to file
[16:01] <pleia2> we must be their two favorite people :)
[16:02] <knome> absolutely
[16:02] <knome> though i've noticed my pull requests have been progressing faster lately
[20:04] <shaunm> belkinsa: I run the Open Help Conference
[20:04] <shaunm> so yes, I plan to attend :)
[20:31] <knome> shaunm, overrated. :)
[20:38] <shaunm> knome: yeah, I might just open the doors for the attendees then go for a drink ;)
[20:41] <knome> good idea!
[20:46] <belkinsa> It seems that someone is trying to get me to go.
[20:46] <belkinsa> shaunm, ^^^
[20:46] <knome> belkinsa, if you can, go
[20:47] <belkinsa> I need to check with my parents first, since I still live with them.
[20:47] <knome> that's part of "being able"
[20:47] <belkinsa> Good point.
[20:49] <shaunm> belkinsa: are you the one who lives in West Chester?
[20:49] <belkinsa> Yes.
[20:49] <belkinsa> Why?
[20:50] <shaunm> just curious, making sure I'm remembering who's who
[20:50] <shaunm> nothing better than spending the weekend downtown
[20:50] <shaunm> IMO
[20:51] <belkinsa> Good point.
[20:51] <belkinsa> Though I am down there to get to and from UC main campus two of the five days of the week.
[21:11] <shaunm> belkinsa: you go all the way downtown to get to UC?
[21:11] <shaunm> bus?
[21:12] <shaunm> our bus system is so hub-and-spoke
[21:13] <shaunm> with only one hub :/
[21:20] <belkinsa> Yup, there is a express that goes to West Chester and I take the Plus to campus (and back too).  And I do agree that our system is poor and Metro needs an agreement with Butler's system
[21:21]  * belkinsa hates driving
[22:31] <belkinsa> shaunm, do you have any suggestions on where to park for Open Help Conference
[22:58] <shaunm> belkinsa: garfield suites has a garage. not sure how much it costs
[22:58] <shaunm> on sunday, though, I don't think the meters are checked, so you could just park on the street
[22:59] <shaunm> or you could take the bus. the venue is maybe four blocks from the bus station
[23:00] <belkinsa> I was thinking of taking the bus from Tri-Country but I think you can't use the parking lot of the old Wallmart as a park and ride.  Though I could do it from Blue Ash Campus.
[23:01] <belkinsa> It's a shame that nothing as a normal city route comes to West Chester.