| MooDoo | morning all | 06:04 |
|---|---|---|
| skystar84 | Hi. I have a question? When I trying burn disc with Ubuntu from Windows UltraISO, I getting one folder EFI. Thats repeat also with "Unetbootin". | 08:42 |
| skystar84 | How can I write normally install iso to dvd disc? | 08:42 |
| MooDoo | not 100% sure, but perhaps #ubuntu is a better place to ask? | 08:44 |
| k1l_ | skystar84: this is not the technical support channel. you want to ask in #ubuntu :) | 08:44 |
| DJones | skystar84: If you're trying to create an Ubuntu disc using Windows software (Thats how I've read your question), you may need to join ##windows and ask there as well | 08:46 |
| DJones | I suspect windows users won't know because it relates to Ubuntu iso's, and Ubuntu users won't know because its Windows software | 08:49 |
| IdleOne | !install | DJones k1l | 13:15 |
| ubottu | DJones k1l: Ubuntu can be installed in lots of ways. Please see https://help.ubuntu.com/community/Installation for documentation. Problems during install? See https://wiki.ubuntu.com/CommonProblemsInstall - See also !automate | 13:15 |
| IdleOne | that would have been so much more helpful, then "ask in the support channel" or "ask the windows people" | 13:15 |
| IdleOne | All the Ubuntu irc channels are "help channels" that is what we do. We help people with problems, we help people find the right people to help them. We don't regurgitate rules and guidelines. | 13:17 |
| DJones | That would have needed them to stay around in the channel long enough to get some specific to the issue responses, before giving a general factoid | 13:17 |
| IdleOne | DJones: agree on that point :) | 13:17 |
| Pricey | DJones: http://www.ubuntu.com/download/desktop has rather clear instructions for windows users. Punting people to ##windows is only going to cause friction. | 13:19 |
| DJones | Pricey: Does that link specifically tell the user how to get things working using "Windows UltraISO" which was the software they were using? | 13:21 |
| IdleOne | there is no garantee that anybody in #windows would have been able to help with that specific software. | 13:22 |
| DJones | As I was typing more info in answer to the specific question they'd asked to say that they may need to ask the developer about the issue before I pointed them to the general advice on installing, when they quit without responding | 13:23 |
| Pricey | DJones: Seems to me there's likely no reason ultraiso would have to be used, and just following the instructions on ubuntu.com is probably easiest for all parties. | 13:24 |
| DJones | Pricey: Agreed, but not answering the question & giving a generic factoid doesn't seem a good idea as the starting point | 13:25 |
| Pricey | DJones: If someone asks what the root password on their install is, what'd you suggest? | 13:25 |
| DJones | I'd point out that Ubuntu doesn't have a root password by default, don't forget there's been an effort to just giving !factoid responses automatically without also giving some more specific advice | 13:26 |
| Pricey | DJones: "But I want to log in as root to do stuff" | 13:27 |
| Pricey | "By ssh or 'su -' if I have to." | 13:27 |
| IdleOne | I'm not suggesting we use more factoids. I also didn't see that the conversation continued in the other channel. Just saying that I often see first responses that are more about some minor guidelines interpretation instead of actually being helpful. | 13:29 |
| DJones | Then you point out the risks, point out that they can ssh in as a user and use sudo and make them aware that its not needed, if they want to take the risk then its they need to be aware of the issues | 13:29 |
| DJones | IdleOne: It didn't continue anyway as far as I could see | 13:30 |
| Pricey | IdleOne yes yes yes yes yes!!!! | 13:30 |
| Pricey | DJones: Why couldn't you just suggest sudo to begin with? :( | 13:30 |
| Pricey | DJones: Who cares that it isn't the specific answer to the specific question... it's the right answer to the right question. It's "obviously" what should be taught, and then the option given to reenable root... (all of this being in the !sudo factoid fwiw) | 13:31 |
| IdleOne | Man walks into a government building and there are 3 queues he isn't sure which one he needs to get into. Security guard walks up and says, hey you need to get into a queue :) OR the security guard says, Can I help you find the correct queue sir? | 13:35 |
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