[07:47] <JamesTait> Good morning all; happy Chimborazo Day! :-D
[18:16] <caskaid> trying to download all my ubuntuone files via the, "download all files as .zip" download completes OK, but it's one folder, not even shown in my files list. A repeat attempt appears to download a completely different folder, again, not in my list. Any suggestions?
[18:33] <beuno> caskaid, an empty folder?
[19:32] <Khady> Hey. Is the download all your files as a .zip file button working?
[19:33] <beuno> Khady, it should, yes. What's the matter?
[19:35] <Khady> got a 500
[19:41] <beuno> Khady, do you get that consistently?
[19:42] <Khady> yep. Oops-ID: OOPS-78479ddacbdf4e7dbd2d949e571c35a2 and Oops-ID: OOPS-f1e33ef14d9a473193c3e2e11000fe52 the two last times
[19:43] <beuno> oops ids!
[19:43] <beuno> ok
[19:43] <beuno> DoesNotExist: 'User does not exist.'
[19:43] <beuno> that means, you don't have a storage user on the system
[19:43] <beuno> which translates to, no having any files
[19:43] <beuno> maybe you canceled your account?
[19:44] <Khady> Oh, don't think so but I didn't used the service for months
[19:44] <Khady> or I have another account, I'll check
[19:45] <beuno> Khady, that account is empty
[19:45] <beuno> looks unused
[19:49] <Khady> Found another account, the button is working
[19:49] <Khady> thanks
[19:49] <beuno> np
[19:53] <beuno> la_juyis, ToyKeeper, FYI ^
[19:54] <beuno> I see a few oopses from different people with the same issue
[19:56] <ToyKeeper> Seems strange that U1 would even show the download option to someone whose account isn't active.
[19:57] <ToyKeeper> (though if it's active but has never actually had any files, that makes more sense)
[20:03] <beuno> ToyKeeper, well, they are in intermediate states, where they logged in at some point, but never agreed to the ToS, so never got a storage user created
[20:04] <beuno> we could hide that button for those users
[20:04] <beuno> but, work
[20:04] <beuno> lets see how common it is before investing even more in shutting it down
[20:04] <ToyKeeper> Heh, I've seen plenty who never agreed to the ToS yet still have working storage.  And all sorts of other strange states of existence.  I suspect many were due to manual database intervention.
[20:36] <Khady> I'm not able to open the download.zip file. Seems that the file is not complete
[20:51] <Khady> can't get the whole file. Got 4 different archives in 4 downloads