/srv/irclogs.ubuntu.com/2014/06/23/#launchpad.txt

=== chandan_kumar_ is now known as chandan_kumar
christiankHi! I have forgotten my login password for the Launchpad login and can't get a password reset email because my email address has changed slightly since I registered my Launchpad account, and I can't receive email anymore on the original e-mail account that I provided when registering that Launchpad account.08:07
christiankHelp in getting into my Lauchpad account again would be greatly appreciated!!!08:07
wgrantchristiank: You'll need to use the support link at the bottom of the login form.09:30
christiankwgrant: On followng the instructions there I got an email from noreply@canonical.com that told me 'check below link & pick a preferred way to contact members of the Launchpad team.09:44
christiankhttps://help.launchpad.net/Feedback (our Launchpad team colleagues could be busy with their projects & the response may not be that prompt) (more Launchpad Info here: https://help.launchpad.net/)'09:44
christiankThat's how I found out about this Freenode channel09:44
christiankSo it seems that I get send round in circles?09:44
wgrantHrm.09:47
christiankwgrant: Following the 'Contact Support' link at the login.launchpad.net page directs me to https://forms.canonical.com/sso-support/, where it says that I need to go to https://forms.canonical.com/lp-login-support/ for Launchpad Login issues.09:47
wgrantThis is clearly a login issue, so it's not in the Launchpad team's domain... try https://forms.canonical.com/sso-support/09:47
wgrantchristiank: Which option did you select on that last URL?09:47
christiank'Other', as the other advice given on that page didn't help me09:48
christiankhttps://forms.canonical.com/sso-support/ is the page that tells me to use page https://forms.canonical.com/lp-login-support/ ...09:49
wgrantchristiank: Yes, ignore it telling you that.09:49
wgrantSince lp-login-support is apparently insane :/09:49
wgrant(login.launchpad.net is just login.ubuntu.com with a different theme)09:50
wgrantIt's not actually part of Launchpad nowadays, and is managed by a totally different team.09:50
christiankOK, if I choose 'Resetting my password' on the sso-support form it directs me to https://login.ubuntu.com/+forgot_password09:50
wgrantPerhaps try "Other". That'll let you describe your problem.09:51
christiankOK, I will try that.09:52
wgrantchristiank: Let me know if that doesn't get things sorted out for you, and I'll try to get it looked at internally.09:54
christiankwgrant: will try your advice. Many thanks!09:55
wgrant:q10:00
=== chandan_kumar is now known as chkumar246
bookwarhi, all, i have a new issue :)11:35
bookwar i've set group to private at first, and made it a member of another group, and now i can't switch it to public because of team membership (~mos-keystone group) Can I ask LP admins to change it?11:35
bookwarwhich way is better for such tasks: to file a bug or  via answers ?11:37
wgrantbookwar: Bugs is for issues in the code, which this isn't. So Answers would be more appropriate.11:40
wgrantBut what exactly are you trying to do, and what message is displayed when it fails?11:40
bookwarat https://launchpad.net/~mos-keystone/+edit I am changing visibility to Public and it says "This team cannot be converted to Public since it is referenced by a teammembership."11:41
bookwarit is indeed the subteam of https://launchpad.net/~mos-all, but mos-all is public11:42
wgrantbookwar: The easiest way to avoid that check is to just temporarily remove the team from ~mos-all, make it public, and then add it to the team again.11:43
wgrantThere are complex rules around the interactions that private teams are allowed to have, and attempting to make something public errs on the side of excessive safety.11:44
bookwari tried it, but it wasn't removed just deactivated. And when I tried to change visibility again it showed me the same error. Maybe I needed to wait more till changes are applied..   Let me try one more time then11:46
wgrantOh, true, forgot that detail.11:47
wgrantLet me see.11:47
bookwari've deactivated the membership, but still doesn't work, with the same 'This team cannot be converted to Public since it is referenced by a teammembership.' message11:50
wgrantbookwar: OK, it's a bit more complex than I'd thought. You probably want to do delete and recreate the team, unless that's awkward.11:54
bookwarOn delete it shows the red box with 'There is 1 error.' message11:57
wgrantbookwar: Huh, no errors on the page? The delete request went through, and it's being deleted now.12:00
wgrantIt can take a few minutes, but then you can recreate the team as a public one.12:00
bookwarah, cached page in a browser, now i see "MOS Keystone is queued to be merged or deleted in a few minutes."12:01
bookwarthanks :)12:01
=== shadeslayer_ is now known as shadeslayer
madnoHello, i know that in order to upload packages to launchpad ppa, i have to upload the source.changes file using dput, can't i upload an already packaged .deb package?15:33
=== Guest38543 is now known as wallyworld

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