=== chandan_kumar_ is now known as chandan_kumar
[08:07] <christiank> Hi! I have forgotten my login password for the Launchpad login and can't get a password reset email because my email address has changed slightly since I registered my Launchpad account, and I can't receive email anymore on the original e-mail account that I provided when registering that Launchpad account.
[08:07] <christiank> Help in getting into my Lauchpad account again would be greatly appreciated!!!
[09:30] <wgrant> christiank: You'll need to use the support link at the bottom of the login form.
[09:44] <christiank> wgrant: On followng the instructions there I got an email from noreply@canonical.com that told me 'check below link & pick a preferred way to contact members of the Launchpad team.
[09:44] <christiank> https://help.launchpad.net/Feedback (our Launchpad team colleagues could be busy with their projects & the response may not be that prompt) (more Launchpad Info here: https://help.launchpad.net/)'
[09:44] <christiank> That's how I found out about this Freenode channel
[09:44] <christiank> So it seems that I get send round in circles?
[09:47] <wgrant> Hrm.
[09:47] <christiank> wgrant: Following the 'Contact Support' link at the login.launchpad.net page directs me to https://forms.canonical.com/sso-support/, where it says that I need to go to https://forms.canonical.com/lp-login-support/ for Launchpad Login issues.
[09:47] <wgrant> This is clearly a login issue, so it's not in the Launchpad team's domain... try https://forms.canonical.com/sso-support/
[09:47] <wgrant> christiank: Which option did you select on that last URL?
[09:48] <christiank> 'Other', as the other advice given on that page didn't help me
[09:49] <christiank> https://forms.canonical.com/sso-support/ is the page that tells me to use page https://forms.canonical.com/lp-login-support/ ...
[09:49] <wgrant> christiank: Yes, ignore it telling you that.
[09:49] <wgrant> Since lp-login-support is apparently insane :/
[09:50] <wgrant> (login.launchpad.net is just login.ubuntu.com with a different theme)
[09:50] <wgrant> It's not actually part of Launchpad nowadays, and is managed by a totally different team.
[09:50] <christiank> OK, if I choose 'Resetting my password' on the sso-support form it directs me to https://login.ubuntu.com/+forgot_password
[09:51] <wgrant> Perhaps try "Other". That'll let you describe your problem.
[09:52] <christiank> OK, I will try that.
[09:54] <wgrant> christiank: Let me know if that doesn't get things sorted out for you, and I'll try to get it looked at internally.
[09:55] <christiank> wgrant: will try your advice. Many thanks!
[10:00] <wgrant> :q
=== chandan_kumar is now known as chkumar246
[11:35] <bookwar> hi, all, i have a new issue :)
[11:35] <bookwar>  i've set group to private at first, and made it a member of another group, and now i can't switch it to public because of team membership (~mos-keystone group) Can I ask LP admins to change it?
[11:37] <bookwar> which way is better for such tasks: to file a bug or  via answers ?
[11:40] <wgrant> bookwar: Bugs is for issues in the code, which this isn't. So Answers would be more appropriate.
[11:40] <wgrant> But what exactly are you trying to do, and what message is displayed when it fails?
[11:41] <bookwar> at https://launchpad.net/~mos-keystone/+edit I am changing visibility to Public and it says "This team cannot be converted to Public since it is referenced by a teammembership."
[11:42] <bookwar> it is indeed the subteam of https://launchpad.net/~mos-all, but mos-all is public
[11:43] <wgrant> bookwar: The easiest way to avoid that check is to just temporarily remove the team from ~mos-all, make it public, and then add it to the team again.
[11:44] <wgrant> There are complex rules around the interactions that private teams are allowed to have, and attempting to make something public errs on the side of excessive safety.
[11:46] <bookwar> i tried it, but it wasn't removed just deactivated. And when I tried to change visibility again it showed me the same error. Maybe I needed to wait more till changes are applied..   Let me try one more time then
[11:47] <wgrant> Oh, true, forgot that detail.
[11:47] <wgrant> Let me see.
[11:50] <bookwar> i've deactivated the membership, but still doesn't work, with the same 'This team cannot be converted to Public since it is referenced by a teammembership.' message
[11:54] <wgrant> bookwar: OK, it's a bit more complex than I'd thought. You probably want to do delete and recreate the team, unless that's awkward.
[11:57] <bookwar> On delete it shows the red box with 'There is 1 error.' message
[12:00] <wgrant> bookwar: Huh, no errors on the page? The delete request went through, and it's being deleted now.
[12:00] <wgrant> It can take a few minutes, but then you can recreate the team as a public one.
[12:01] <bookwar> ah, cached page in a browser, now i see "MOS Keystone is queued to be merged or deleted in a few minutes."
[12:01] <bookwar> thanks :)
=== shadeslayer_ is now known as shadeslayer
[15:33] <madno> Hello, i know that in order to upload packages to launchpad ppa, i have to upload the source.changes file using dput, can't i upload an already packaged .deb package?
=== Guest38543 is now known as wallyworld