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christiank | Hi wgrant, | 06:24 |
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wgrant | christiank: Hi. No luck? | 06:25 |
christiank | NO - I followed your advice to contact the SSO team with the 'Other' option and I only got the same email that I got earlier, except that it kindly noted: | 06:25 |
christiank | It seems that this is the 2nd time you requested assistance via this form. | 06:26 |
christiank | If you have contacted the Launchpad team, please follow their instructions. | 06:26 |
* wgrant grumbles. | 06:26 | |
christiank | So: more going around in circles! | 06:26 |
wgrant | Can you forward me the email? william.grant@canonical.com | 06:26 |
wgrant | I'll follow it up internally when the SSO support people are up. | 06:26 |
christiank | Thanks for that! | 06:26 |
christiank | I'll stay in this channel for the next 7 or 8 hours or so, please mention my IRC nick when writing to me as this makes my IRC client issue a 'ping' sound and causes its title bar to flash, which will get my attention. | 06:28 |
elijah | Is it okay to link an issue to a 'related' issue and if so is there a procedural way to do it? | 17:46 |
elijah | This issue https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-evdev/+bug/749567 is related to https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-evdev/+bug/1321351 but is not directly a duplicate. | 17:47 |
ubot5 | Ubuntu bug 749567 in xserver-xorg-input-evdev (Ubuntu) "Mouse cursor jumps and clicks randomly" [Low,Incomplete] | 17:47 |
ubot5 | Ubuntu bug 1321351 in xserver-xorg-input-evdev (Ubuntu) "Mouse randomly starts moving and clicking" [Undecided,Invalid] | 17:47 |
elijah | I feel like marking 1321351 as a duplicate just to get a crosslink but not sure of accepted practices | 17:47 |
dobey | elijah: there's no way for a bug to have direct references to other bugs outside of duplication really. but you could simply link to the other bug in the comment by saing "This may be a duplicate of bug #XXXXX" and if it's a duplicate then someone who better understands what is going on thre can mark it so | 17:54 |
elijah | dobey: Okay, that is what I did for now. Thanks | 17:56 |
=== JanC_ is now known as JanC |
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