| wagafo | I'm having a problem trying to report a crash of Evince in Utopic. I had the crash and apport created bug 1369894 . But I had no debugging symbos installed, so the stacktrace is useless. Now I have installed the debuggin symbols, I'm getting again the crash, but apport tells me that the bug has been reported, it sends my to my previous bug report, despite I marked it as invalid. How can I create a new bug report and try to get | 09:16 |
|---|---|---|
| ubot5 | bug 1369894 in evince (Ubuntu) "evince crashed with SIGSEGV in ev_window_title_sanitize_title()" [Medium,Invalid] https://launchpad.net/bugs/1369894 | 09:16 |
| rbasak | wagafo: looks like the retracing service has already been and provided a symbolic backtrace. | 09:17 |
| rbasak | wagafo: I would just reopen the bug. | 09:18 |
| wagafo | Yes, but is it useful with no debuggin symbols installed? Apport does not allow me to reopen, it sends me back to my previous report. | 09:18 |
| wagafo | It tels me "This bug has been already reported..." | 09:19 |
| rbasak | wagafo: see the bug report. The retracer bot has already generated a stacktrace with symbols based on your backtrace. | 09:21 |
| rbasak | wagafo: so yes, your report is still useful. | 09:22 |
| rbasak | wagafo: reopen the bug from the web interface. | 09:22 |
| wagafo | OK rbasak, thanks, I will reopen and report upstream. | 09:22 |
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