/srv/irclogs.ubuntu.com/2014/10/14/#ubuntustudio.txt

germanpianistahello everyone!01:35
germanpianistai got a focusrite saffire 6 USB interface. but can't get it to work. any help?01:36
germanpianistait seems linux doesn't even see it connected01:36
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germanpianistahello03:02
germanpianistai installed ubuntu studio yesterday, but can't get to work my audio interface focusrite saffire 6 USB. i tried a lot of things and didn't have any luck03:03
germanpianistaplz help!03:03
germanpianistai'm also brand new to linux. i'm just learning how everything works03:04
wiakurl to product page?03:05
coelebs_germanpianista: do you have also another soundcard like built-in soundchip?03:21
germanpianistayes i think is the intel internal soundcard03:21
germanpianistai followed this instructions yesterday http://www.digitalstroopwafel.com/?p=141 but i had a kernel panic, and had to reinstall everything again :(03:22
germanpianistai also installed kxstudio as someone recomended that too... nothing worked03:23
germanpianistadon't know what else to do03:23
coelebs_hmm i think you don't have to install much anything to ubuntu studio to get it work03:24
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coelebsdo you want to use it with alsa, jack or both?03:25
germanpianistabut it doesn't... i have it connected right now and the green light that indicates activity isn't turned on03:26
coelebshave you checked if the internal sound card works?03:26
germanpianistamm i don't know.. i need it to work in ardour, but haven't figured out what is "jack", "alsa", etc03:26
coelebswell alsa is the regular high latency audio03:27
germanpianistanot really03:27
coelebsfor media players and browsers etc03:27
coelebsjack is the realtime audio with low latency03:27
coelebsand with wild routing capabilities03:28
germanpianistayes i saw that about jack!, but the thing is that linux doesn't even "see" the interface connected03:29
coelebssee in where?03:29
germanpianistaeverywhere, as when something is connected in the usb port03:30
coelebsyou could type "aplay --list-devices" to the terminal03:31
studio-user935hola03:32
coelebshello03:32
studio-user935alguien habla español?03:32
germanpianistaok i typed it03:32
germanpianistayo hablo español03:32
coelebscan you put the output to the pastebin etc?03:33
coelebsdoes ubuntu have anything like fedoras fpaste?03:33
studio-user935hola german pianista encantado, solo tengo una pregunta,  sabes si el ubuntu studio va mejor que el propio ubuntu? es que el ubuntu se me colgaba mucho, parecia windows 95 ajajjaa03:34
germanpianistaok http://pastebin.com/SeR0qMTZ03:34
germanpianistala verdad es que me pillas, yo recién ayer instale ubuntu studio con la esperanza de poder trabajar en grabación y mezcla. pero en realidad nunca antes he usado linux03:34
germanpianistahasta ahora funciona de maravillas... excepto que no me reconoce mi interface, por eso estoy pidiendo ayuda acá03:35
germanpianistalo tengo con dual-boot con windows 7, y funciona bastante rápido para mi por lo menos03:35
coelebsmaybe you guys will sort it out, i don't speak any spanish03:35
germanpianistahe is asking me another thing.....03:36
coelebsok03:36
studio-user935lo actualizaste?03:36
germanpianistasorry... it's nothing about my interface... did you get the paste bin? i think it doesn't recognize it03:36
germanpianistano, el ubuntu studio lo instalé de cero porque nunca he tenido linux... luego desde adentro usé el programa para actualizar03:37
coelebsgermanpianista: how many channels your audio interface has? 8?03:37
studio-user935hazlo desde terminal es mas efectivo03:37
studio-user935reinicio ahora nos vemos encantado03:38
germanpianistaok que te vaya bien03:39
germanpianistano, only 2 channels03:39
coelebscan you unplug and plug in your audio interface, wait a little bit and run "aplay --list-devices" again to see if you get a different output?03:41
coelebsalso after that can you pastebin "dmesg | tail"03:42
germanpianistaok, hold on!03:42
germanpianistai unplugged and plugged the interface, and got the same text i had earlier03:45
coelebshmm we need to wait someone smarter than me to wake up03:45
germanpianistahold on, i'm gonna paste bin the second thing03:46
coelebsok03:46
germanpianistahttp://pastebin.com/SgvMqY9Y look finally got something!03:47
germanpianistaat least it says product: saffire 6USB and manufacturer focusrite03:47
coelebsyou could also type "alsamixer" and hit F603:49
germanpianistaon the terminal?03:50
coelebsyeah03:50
coelebsit opens alsamixer program03:50
coelebsyou get out of it with ESC03:50
germanpianistaok, i have 2 options: 0 loopback and 1 HDA Intel03:51
coelebsnavigate loopback with arrow keys and hit enter03:51
germanpianistaand something like "introduce the name of the hardware" (my version is in spanish)03:51
coelebshmm03:52
coelebsyou can check both if volumes are up and so on03:53
germanpianistait was already in loopback... and when i select HDA INTEL, it seems that i'm selecting the internal audio card03:53
germanpianistait says "chip: realtek " which is the same that windows 7 use i  guess03:54
germanpianistabut what do you think means that earlier on the pastebin said "usb 5-2 product saffire 6USB".. that's then name of my interface!03:55
coelebsdmesg shows everything that's going on on system hardware03:55
coelebsit tells us that device is correctly plugged in03:56
coelebsbut not if it's usable on linux03:56
coelebsyou could open qjackctl from "audio production"03:57
germanpianistaaa ok, so it's correctly plugged in.. it even says it's name...03:57
germanpianistaok i opened qjackctl03:58
coelebswhat does it say in the status screen?03:58
germanpianista"jack audio connection kit (default) Active03:59
coelebshit setup03:59
germanpianistaok03:59
coelebswhat says in "Interface"?03:59
germanpianistacurrently selected "hw:0"04:00
germanpianistabut can choose between plughw:004:00
coelebsclick the > symbol on right side of it04:00
germanpianista/dev/audio and /dev/dsp04:00
coelebshmm well close the setup04:01
coelebsand open "connect"04:01
germanpianistaconnections?04:01
coelebsyeah04:02
germanpianistaok04:02
coelebswhat you got there? if ardour is not open open it up04:02
coelebs(in "audio" tab)04:03
germanpianistait says "alsa2jack" and "system"04:03
coelebsno ardour?04:03
germanpianistano, but i'm opening ardour now04:04
coelebsdoes ardour show up on connections?04:05
germanpianistaok, now it shows in connections04:05
coelebsclick it on the left pane and system on right pane04:06
coelebsand hit connect button04:06
coelebsthere should be a "cable" between them04:06
germanpianistaok, done04:06
coelebscan you now make some noise on ardour?04:07
germanpianistayes i think i see it04:07
germanpianistai just imported a wav file04:08
coelebsif it doesn't play check if you get sound from the internal device04:09
coelebsi never used ardour so i don't how it works04:10
coelebswe should have a jack metronome or a test signal etc04:10
germanpianistawell the program is playing but i connected my phones to the internal sound card and can't hear anything04:12
coelebsi think you need to wait now for someone more experienced to show up04:13
germanpianistaooh ok... thanks anyway... still i learned that the interface is connected and how to change between sound cards04:14
coelebsnow you know how to connect devices on jack04:14
germanpianistaooh i will have to go back to windows :( too bad i wanted to stay in linux04:14
coelebsyou can do wild routings04:15
coelebsi hope you get it fixed soon04:15
coelebsi'll go to listen some music on couch04:16
germanpianistaok. thank you very much for your help!04:16
coelebsnp04:21
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