[07:46] <dholbach> good morning
[10:11] <DVC> hi
[17:42] <Betsy_> Hello. I am new to Ubuntu and have some things to resolve. Is there anyone who can help me?
[17:46] <mhall119> Betsy_: hello and welcome, this channel is a good place to find information about local Ubuntu communities, but it's not a great place ot get technical support
[17:47] <mhall119> for tech support, I recommend using askubuntu.com or, if you want a live chat, you can /join the #ubuntu channel
[17:47] <Betsy_> hi. allow me a moment to read your msg. 
[17:48] <Betsy_> I do want live chat...telephone would be fantastic!  It's survival of the fittest in Linux world finding OS support!  :-)
[17:49] <Betsy_> how do I get to #ubuntu channel?
[17:50] <mhall119> Betsy_: if you type in "/join #ubuntu" right here, without the quotes, it'll open it up for you
[17:51] <Betsy_> ya see, this is the 2nd time I've installed Ubuntu on a previously Windows 7 occupied laptop. The 1st time I installed, I had all apps like IRC, etc at my disposal. This 2nd time, I do not have the same list of apps
[17:51] <mhall119> telephone support isn't available, but text chat is
[17:51] <mhall119> Betsy_: the program Empathy can handle IRC chat, or you can install XChat from the Ubuntu Software Center
[17:52] <Betsy_> yep, I tried Empathy, clicking on the link does not execute 
[17:53] <Betsy_> I think there's still some residue leftover on my system due to malcious malware sent to us by the powers that be
[17:55] <Betsy_> I did install XChat too. but after downloading the add-on through Firefox, I cannot find the list of newly installed apps.  I thank you for your time you've aleady given me. I will type in this chat string in hopes of getting this thing up to speed
[18:11] <Betsy_> I need help learning how to use this chat thing too!!!  
[18:21] <belkinsa> Betsy_, IRC is fun to learn and it's still very useful for some, mainly to relay things or get support.