| go-mn | hi, problem booting with 14.10 ubuntu, can someone help? | 01:57 |
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| ePierre | Morning everyone | 08:14 |
| elfy | morning | 08:15 |
| ePierre | I wanted to report a problem using ubuntu-bug, but my problem is that the bluetooth module does not work on my computer, so when Apport asks me what kind of problem I want to report, I select "other problem", and then Apport just tells me "You need to specify a package or a PID. See --help for more information." and shuts down... | 08:16 |
| ePierre | not exactly user-friendly! | 08:16 |
| ePierre | is there any other tool to gather system information and open a bug on launchpad? (I already checked and there is no bug related exactly to the same module as the one that is in my laptopt) | 08:17 |
| pitti | ePierre: are you actually talking about the kernel module? | 08:17 |
| ePierre | I'm not sure... | 08:17 |
| ePierre | I have an Acer laptop, using an Atheros AR9462 wireless module | 08:18 |
| ePierre | should I just run "ubuntu-bug linux" then? | 08:18 |
| pitti | what does "sudo hcitool dev" show? | 08:19 |
| pitti | ePierre: if it's a problem with the kernel, yes; but that doesn't seem to be clear yet | 08:20 |
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| ePierre | pitti, Devices: | 08:20 |
| ePierre | hci05C:93:A2:EB:FF:43 | 08:20 |
| pitti | ePierre: so the kernel driver seems to be ok then | 08:21 |
| pitti | does "sudo bluez-list-devices" show anything? | 08:21 |
| ePierre | yep | 08:22 |
| ePierre | sudo bluez-list-devices [~] | 08:22 |
| ePierre | [ /org/bluez/631/hci0 ] | 08:22 |
| ePierre | UUIDs = 0x1000 0x1001 0x112d 0x1112 0x111f 0x111e 0x110c 0x110e 0x110a 0x110b 0x1105 0x1106 | 08:22 |
| ePierre | Class = 0 | 08:22 |
| ePierre | DiscoverableTimeout = 0 | 08:22 |
| ePierre | Address = 5C:93:A2:EB:FF:43 | 08:22 |
| ePierre | Pairable = 1 | 08:22 |
| ePierre | PairableTimeout = 0 | 08:22 |
| ePierre | Discovering = 0 | 08:22 |
| ePierre | Name = Pierre | 08:22 |
| ePierre | Powered = 1 | 08:22 |
| ePierre | Discoverable = 1 | 08:22 |
| ePierre | Devices = | 08:22 |
| ePierre | (sorry for the spam) | 08:22 |
| ePierre | it looks ok, except I cannot see any bluetooth devices and other computers cannot see mine using bluetooth | 08:22 |
| ePierre | it's as if the bluetooth module was a nice, empty nutshell... | 08:22 |
| pitti | so scanning for devices in the bluetooth settings doesn't bring up anything? | 08:24 |
| pitti | ("setup new device" in the bluetooth indicator) | 08:24 |
| ePierre | pitti, yes, exactly | 08:27 |
| ePierre | it says "Searching for devices..." but nothing shows up | 08:28 |
| ePierre | (I'm surrounded by testing laptops and I know I should normally have at least like 10 devices I could connect to) | 08:28 |
| pitti | so perhaps start with ubuntu-bug bluez | 08:28 |
| ePierre | ok thanks | 08:31 |
| ePierre | hmmm | 08:36 |
| ePierre | pitti, Apport suggests me to "Install the package 'bluez-hcidump'", but it looks like this package is not available in Ubuntu 14.10... should I open another bug? :D | 08:37 |
| pitti | ePierre: yeah, that would be the apport hook out of date; that's the bluez pkg as well | 08:43 |
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| ePierre | pitti, https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1397885 | 08:49 |
| ubot5 | Launchpad bug 1397885 in bluez (Ubuntu) "[Atheros AR9462] Bluetooth looks activated but cannot be used" [Undecided,New] | 08:49 |
| ePierre | thanks! | 08:49 |
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| doug5 | balloons, thx for the merge | 17:35 |
| balloons | doug5, thank you for the test. Glad to see you figured it all out :-) | 17:42 |
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