[01:57] <go-mn> hi, problem booting with 14.10 ubuntu, can someone help?
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[08:14] <ePierre> Morning everyone
[08:15] <elfy> morning
[08:16] <ePierre> I wanted to report a problem using ubuntu-bug, but my problem is that the bluetooth module does not work on my computer, so when Apport asks me what kind of problem I want to report, I select "other problem", and then Apport just tells me "You need to specify a package or a PID. See --help for more information."  and shuts down...
[08:16] <ePierre> not exactly user-friendly!
[08:17] <ePierre> is there any other tool to gather system information and open a bug on launchpad? (I already checked and there is no bug related exactly to the same module as the one that is in my laptopt)
[08:17] <pitti> ePierre: are you actually talking about the kernel module?
[08:17] <ePierre> I'm not sure...
[08:18] <ePierre> I have an Acer laptop, using an Atheros AR9462 wireless module
[08:18] <ePierre> should I just run "ubuntu-bug linux" then?
[08:19] <pitti> what does "sudo hcitool dev" show?
[08:20] <pitti> ePierre: if it's a problem with the kernel, yes; but that doesn't seem to be clear yet
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[08:20] <ePierre> pitti, Devices:
[08:20] <ePierre> 	hci0	5C:93:A2:EB:FF:43
[08:21] <pitti> ePierre: so the kernel driver seems to be ok then
[08:21] <pitti> does "sudo bluez-list-devices" show anything?
[08:22] <ePierre> yep
[08:22] <ePierre> sudo bluez-list-devices                                              [~]
[08:22] <ePierre> [ /org/bluez/631/hci0 ]
[08:22] <ePierre>     UUIDs = 0x1000 0x1001 0x112d 0x1112 0x111f 0x111e 0x110c 0x110e 0x110a 0x110b 0x1105 0x1106
[08:22] <ePierre>     Class = 0
[08:22] <ePierre>     DiscoverableTimeout = 0
[08:22] <ePierre>     Address = 5C:93:A2:EB:FF:43
[08:22] <ePierre>     Pairable = 1
[08:22] <ePierre>     PairableTimeout = 0
[08:22] <ePierre>     Discovering = 0
[08:22] <ePierre>     Name = Pierre
[08:22] <ePierre>     Powered = 1
[08:22] <ePierre>     Discoverable = 1
[08:22] <ePierre>     Devices =
[08:22] <ePierre> (sorry for the spam)
[08:22] <ePierre> it looks ok, except I cannot see any bluetooth devices and other computers cannot see mine using bluetooth
[08:22] <ePierre> it's as if the bluetooth module was a nice, empty nutshell...
[08:24] <pitti> so scanning for devices in the bluetooth settings doesn't bring up anything?
[08:24] <pitti> ("setup new device" in the bluetooth indicator)
[08:27] <ePierre> pitti, yes, exactly
[08:28] <ePierre> it says "Searching for devices..." but nothing shows up
[08:28] <ePierre> (I'm surrounded by testing laptops and I know I should normally have at least like 10 devices I could connect to)
[08:28] <pitti> so perhaps start with ubuntu-bug bluez
[08:31] <ePierre> ok thanks
[08:36] <ePierre> hmmm
[08:37] <ePierre> pitti, Apport suggests me to "Install the package 'bluez-hcidump'", but it looks like this package is not available in Ubuntu 14.10... should I open another bug? :D
[08:43] <pitti> ePierre: yeah, that would be the apport hook out of date; that's the bluez pkg as well
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[08:49] <ePierre> pitti, https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1397885
[08:49] <ubot5> Launchpad bug 1397885 in bluez (Ubuntu) "[Atheros AR9462] Bluetooth looks activated but cannot be used" [Undecided,New]
[08:49] <ePierre> thanks!
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[17:35] <doug5> balloons, thx for the merge
[17:42] <balloons> doug5, thank you for the test. Glad to see you figured it all out :-)
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