[11:05] hi [15:10] can any1 support for the use of a soundcard in ubuntustudio ? [15:10] !sound [15:10] If you're having problems with sound, click the Volume applet, then Sound Preferences, and check your Volume, Hardware, Input, and Output settings. If that fails, see https://help.ubuntu.com/community/Sound - https://help.ubuntu.com/community/SoundTroubleshooting - http://alsa.opensrc.org/DmixPlugin - For playing audio files, see !players and !mp3. [15:10] I just installed fresh ubuntu studio 14.04 [15:11] cfhowlett: my sound card is multi channel / usb [15:11] redlion, I cant' diagnose - see the wiki link [15:15] cfhowlett: not sure it will help at this stage [15:17] I ll have a look though [15:39] redlion: have you used JACK before? [15:40] i suggest *not* learning jack, and troubleshooting a random USB audio device that promises support for other operating systems than the one you are using [15:40] i would learn to use JACK with the internal audio device *then* move on configuring the USB device, which should be class compliant, and work "out of the box" (and likely does) [15:43] holstein [15:43] I already tried jack [15:43] I had an issue with gladish on my previous ubuntu classical environment [15:44] therefore I switched to ubuntu studio [15:44] redlion: ubuntustudio *is* ubuntu [15:44] yep but fresh installed [15:44] comparing, for example, ubuntustudio 14.04 and "classical" ubuntu 14.04, they are the same [15:44] same versions of all the software from the same repositories [15:46] holstein: gladish was not working with my ubuntu 14.04 install [15:46] I am not blaming ubuntu for this [15:46] I needed to start from a fresh conf therefore did I switch to ubuntustudio [15:47] sure.. and im not addressing "blame" at all.. just that, ubuntustuduio 14.04's gladish will be the same as main ubuntu's gladish [15:47] you are welcome to fresh install as you please, im just saying, that wont get you a different, or "better" version of gladish, and using the usb audio device you have will be the same [15:47] same setup and config in jack [15:48] holstein I am aware of this [15:48] what i usually do, and suggest is, simplify the config by using only one audio device [15:48] disable or remove the internal audio device [15:48] that is not the issue [15:48] I can see my card in pulseaudio [15:49] sure.. pulse wont use the multi channels, though [15:49] you'll want jack to route like that [15:49] I am just not sure about the multichannels part [15:49] redlion: sure.. jack, is the tool you want for that [15:49] ok then let s say [15:49] actuallw my card is hw2 [15:49] if you are not used to configuring jack, use the internal audio device with jack til you learn it [15:50] redlion: those labels, "hw2" for example, can change between reboots [15:50] then I need to set capture device on hw2,0 [15:50] redlion: i do this, and suggest that you do this [15:50] yes ? [15:50] redlion: remove the usb device, and reboot with *out* that device plugged in [15:50] with *only* the internal audio device [15:50] ok [15:50] setup and configure JACK and test/use it, and learn to configure it [15:51] ok [15:51] *after* you are comfortable with that, disable or remove the internal audio device (disable in the bios, for example) and configure the internal usb device in jack [15:51] I understand your logic [15:51] this is *not* a fix, or the only way to do it. you can ask in #opensourcemusicians about labeling those devices in alsa more permanently if you prefer [15:52] !proaudio [15:52] For information on professional audio tools in Ubuntu, see https://help.ubuntu.com/community/UbuntuStudio/ProAudioIntro [15:52] ^ the configuration of jack still looks like that [15:56] k holstein I will try play a bit more with qjackctl