| * dzho reads with interest | 18:52 | |
| dzho | andygraybeal: I used to use Request Tracker (RT) back in the day. It's written in python. | 18:54 |
|---|---|---|
| dzho | you started your question with hardware management, but the things you're looking at are request tracking/help desk/CRM type stuff all the way up to full blown ERP and ... | 18:55 |
| * dzho starts mumbling about not really knowing what some of this stuff is | 18:55 | |
| dzho | drupal sounds pretty heavy, also ugh PHP | 18:55 |
| dzho | odoo is python at least | 18:56 |
| dzho | I tell myself if I ever get around to setting up another tracker, I'll set up Roundup. | 18:56 |
| dzho | huh, I see that Ohlo is now OpenHUB | 18:57 |
| dzho | what's up with that? | 18:58 |
| andygraybeal | i used to use RT also! i love RT | 19:08 |
| andygraybeal | yea, i've been lookign at openerp and otrs | 19:08 |
| andygraybeal | aaah okay i see what you are saying | 19:27 |
| andygraybeal | i forgot what i wrote even | 19:27 |
| andygraybeal | roundup, i'll have a look at it | 19:28 |
| andygraybeal | i guess what i'm after is something that does inventory | 20:15 |
| andygraybeal | with customer relations | 20:15 |
| andygraybeal | yea, and issue / time tracking would be good | 20:16 |
| andygraybeal | i don't mind drupal so much from a end-user point of view | 20:16 |
| belkinsa | Would alfresco work? | 20:16 |
| andygraybeal | document management? | 20:16 |
| belkinsa | Oh, never mind. | 20:17 |
| andygraybeal | i've played with alfresco to manage document lifecycles! | 20:17 |
| belkinsa | Is a good one? | 20:17 |
| andygraybeal | i can't remember if i configured the ldap part of it or not. | 20:17 |
| andygraybeal | i can't say if it is good or not... i think depending on what you needed | 20:18 |
| andygraybeal | it was fun a bit | 20:18 |
| andygraybeal | i always get a little upset at the hybrid community / commercial aspect... but that's just me. | 20:18 |
| andygraybeal | like i'd read how to do something, then realize later that it is only in the commercial version | 20:19 |
| andygraybeal | i understand the model though, to bring in revenue, so i'm not mad at that | 20:19 |
| andygraybeal | i guess if i was more familiar with it that lack of understanding would go away and i could relate to the app better | 20:20 |
| andygraybeal | dzho, i know i mentioned hardware management, but i want something to do more than that | 20:21 |
| andygraybeal | i guess not even hardware management, just inventory of the hardware that my customers have, so i could refer to it when they have problems. | 20:22 |
| andygraybeal | soi don't have to re-ask them model numbers of everything | 20:22 |
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