[18:52]  * dzho reads with interest
[18:54] <dzho> andygraybeal: I used to use Request Tracker (RT) back in the day.  It's written in python.  
[18:55] <dzho> you started your question with hardware management, but the things you're looking at are request tracking/help desk/CRM type stuff all the way up to full blown ERP and ...
[18:55]  * dzho starts mumbling about not really knowing what some of this stuff is
[18:55] <dzho> drupal sounds pretty heavy, also ugh PHP
[18:56] <dzho> odoo is python at least 
[18:56] <dzho> I tell myself if I ever get around to setting up another tracker, I'll set up Roundup.
[18:57] <dzho> huh,  I see that Ohlo is now OpenHUB
[18:58] <dzho> what's up with that?
[19:08] <andygraybeal> i used to use RT also!  i love RT
[19:08] <andygraybeal> yea, i've been lookign at openerp and otrs
[19:27] <andygraybeal> aaah okay i see what you are saying
[19:27] <andygraybeal> i forgot what i wrote even
[19:28] <andygraybeal> roundup, i'll have a look at it
[20:15] <andygraybeal> i guess what i'm after is something that does inventory
[20:15] <andygraybeal> with customer relations
[20:16] <andygraybeal> yea, and issue / time tracking would be good
[20:16] <andygraybeal> i don't mind drupal so much from a end-user point of view
[20:16] <belkinsa> Would alfresco work?
[20:16] <andygraybeal> document management?
[20:17] <belkinsa> Oh, never mind.
[20:17] <andygraybeal> i've played with alfresco to manage document lifecycles!
[20:17] <belkinsa> Is a good one?
[20:17] <andygraybeal> i can't remember if i configured the ldap part of it or not.
[20:18] <andygraybeal> i can't say if it is good or not... i think depending on what you needed
[20:18] <andygraybeal> it was fun a bit
[20:18] <andygraybeal> i always get a little upset at the hybrid community / commercial aspect... but that's just me.
[20:19] <andygraybeal> like i'd read how to do something, then realize later that it is only in the commercial version
[20:19] <andygraybeal> i understand the model though, to bring in revenue, so i'm not mad at that
[20:20] <andygraybeal> i guess if i was more familiar with it that lack of understanding would go away and i could relate to the app better
[20:21] <andygraybeal> dzho, i know i mentioned  hardware management, but i want something to do more than that
[20:22] <andygraybeal> i guess not even hardware management, just inventory of the hardware that my customers have, so i could refer to it when they have problems.
[20:22] <andygraybeal> soi don't have to re-ask them model numbers of everything