| pianopete1 | Hi. I'm trying to edit the Zenbook Prime Community wiki page to add information about module params for the centrino n advanced 6235 wifi card, but even though I have an Ubuntu One account and I am logged in, I can't seem to get to an edit page. The page displays "Immutable page". | 11:15 |
|---|---|---|
| belkinsa | pianopete1, did you log in and come back to the page? If not, that's what you need to do. Or can just refresh the page you want to edit. | 12:48 |
| belkinsa | Oh, the person left.... | 12:49 |
| * pianopete closed laptop and disconnected! oops. | 16:27 | |
| pianopete | belkinsa: saw your message. I tried this. I even tried adding "?action=edit" to the end of the URL but I get "Vous n'êtes pas autorisé à modifier cette page." | 16:33 |
| pianopete | Do I need to be authorised by someone to edit a wiki page ? | 16:34 |
| pianopete | Also, it isn't totally clear to me if I should be seeing an edit button or similar. The "More Actions" drop down menu doesn't have anything immediately obvious | 16:35 |
| petepiano1960 | Is it possible that if a page has "Immutable" that the ordinary Joe like me can't edit it ? | 17:37 |
| pleia2 | petepiano1960: very unlikely, it's usually a caching issue | 17:40 |
| ahoneybun | anyone know the ubuntu help app's package name? | 17:40 |
| pleia2 | petepiano1960: the ubuntu help wiki uses very aggressive caching, so this problem is sadly common, if you clear your browser cache it usually helps | 17:41 |
| petepiano1960 | should I see a specific 'edit' button on the page ? or do I use the <url>?action=edit syntax ? | 17:49 |
| pleia2 | petepiano1960: Immutable will be replaced with Edit | 17:51 |
| PaulW2U | petepiano1960: here's what I see - http://files.pcw.me.uk/snapshot2.png | 17:54 |
| PaulW2U | and yes, I can edit the page :) | 17:55 |
| petepiano1960 | Hmmm. OK clearly my problem. Just quit chrome, tried an incognito window, cleared cache..., refreshed with CTRL-SHIFT-R ... | 18:00 |
| petepiano1960 | but still no joy. | 18:00 |
| petepiano1960 | going to try another browser | 18:00 |
| petepiano1960 | same problem with firefox. | 18:03 |
| petepiano1960 | I am definitey logged in as I now have a 'logout' button at the tope of the page. | 18:03 |
| petepiano1960 | :-( | 18:04 |
| PaulW2U | and your username is also there? | 18:05 |
| pleia2 | that also happens with the caching issues | 18:05 |
| pleia2 | there is a ticket oustanding with Canonical for all this, but it's pretty much ignored :\ they really struggle with keeping this wiki even running | 18:05 |
| petepiano1960 | PaulW2U: nope - username not there. Just the logout button. | 18:09 |
| pleia2 | petepiano1960: aha, do you have a launchpad account linked to your Ubuntu One account? | 18:11 |
| pleia2 | the username comes from launchpad.net | 18:11 |
| petepiano1960 | Ahh - I think so. Hang n. | 18:13 |
| petepiano1960 | I have a launchpad account linked to a different email address (my work address). | 18:16 |
| petepiano1960 | don't think I have another launchpad account. | 18:17 |
| pleia2 | so you'll either want to use that account to edit the wiki, or create another launchpad account to link with your ubuntu one account | 18:17 |
| pleia2 | https://help.ubuntu.com/community/WikiGuide/Registration <-- some instructions about doing this | 18:17 |
| pleia2 | thanks for being patient, I'll follow up on the ticket once we get you sorted (just dug it up, it's from May of 2014) | 18:18 |
| petepiano1960 | lovely. will try one or the other a bit later. need to go and make supper now. | 18:18 |
| petepiano1960 | nice to get back into using irssi as well - been a few years! | 18:19 |
| pleia2 | enjoy | 18:19 |
| pleia2 | yay :) | 18:19 |
| petepiano1960 | Yay - that was the solution. | 20:03 |
| petepiano1960 | Logged into the launchpad account and I can now see the edit button. | 20:04 |
| pleia2 | glad to hear it, sorry for all the trouble | 20:04 |
| petepiano1960 | Thanks for the help. | 20:04 |
| petepiano1960 | Heh - no need to apologise. | 20:04 |
| petepiano1960 | Would it be useful to add something to the wiki editing page about that ? | 20:04 |
| pleia2 | we include it on the Registration page | 20:06 |
| pleia2 | https://help.ubuntu.com/community/WikiGuide/Registration | 20:06 |
| pleia2 | but a lot of folks can't find that, not sure how to make it more discoverable | 20:06 |
| pleia2 | just updated the ticket with Canonical, so hopefully they can look at it again | 20:07 |
| petepiano1960 | What about adding something to the page that comes up when you click on 'Login' (the Personal Data Request page) ? | 20:23 |
| petepiano1960 | BTW - edited the Zenbook Prime help page now as well. A good days work. ;-) | 20:24 |
| pleia2 | perhaps, if the sysadmins can't get to the bottom of the actual problem, that may help folks find their way | 20:29 |
| belkinsa | petepiano1960, do you have a launchpad account? | 22:18 |
| belkinsa | Oh, I see. | 22:19 |
| belkinsa | Nevermind. | 22:19 |
| petepiano1960 | belkinsa: yeah - i had an Ubuntu One account and a Launchpad account - the Ubuntu One login didn't work. The Launchpad one was perfect. | 22:52 |
Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!
