[11:15] <pianopete1> Hi.  I'm trying to edit the Zenbook Prime Community wiki page to add information about module params for the centrino n advanced 6235 wifi card, but even though I have an Ubuntu One account and I am logged in, I can't seem to get to an edit page.  The page displays "Immutable page".
[12:48] <belkinsa> pianopete1, did you log in and come back to the page?  If not, that's what you need to do.  Or can just refresh the page you want to edit.
[12:49] <belkinsa> Oh, the person left....
[16:27]  * pianopete closed laptop and disconnected! oops.
[16:33] <pianopete> belkinsa: saw your message.  I tried this.  I even tried adding "?action=edit" to the end of the URL but I get "Vous n'êtes pas autorisé à modifier cette page."
[16:34] <pianopete> Do I need to be authorised by someone to edit a wiki page ?
[16:35] <pianopete> Also, it isn't totally clear to me if I should be seeing an edit button or similar.  The "More Actions" drop down menu doesn't have anything immediately obvious
[17:37] <petepiano1960> Is it possible that if a page has "Immutable" that the ordinary Joe like me can't edit it ?
[17:40] <pleia2> petepiano1960: very unlikely, it's usually a caching issue
[17:40] <ahoneybun> anyone know the ubuntu help app's package name?
[17:41] <pleia2> petepiano1960: the ubuntu help wiki uses very aggressive caching, so this problem is sadly common, if you clear your browser cache it usually helps
[17:49] <petepiano1960> should I see a specific 'edit' button on the page ?  or do I use the <url>?action=edit syntax ?
[17:51] <pleia2> petepiano1960: Immutable will be replaced with Edit
[17:54] <PaulW2U> petepiano1960: here's what I see - http://files.pcw.me.uk/snapshot2.png
[17:55] <PaulW2U> and yes, I can edit the page :)
[18:00] <petepiano1960> Hmmm. OK clearly my problem.  Just quit chrome, tried an incognito window, cleared cache..., refreshed with CTRL-SHIFT-R ...
[18:00] <petepiano1960> but still no joy.
[18:00] <petepiano1960> going to try another browser
[18:03] <petepiano1960> same problem with firefox.
[18:03] <petepiano1960> I am definitey logged in as I now have a 'logout' button at the tope of the page.
[18:04] <petepiano1960> :-(
[18:05] <PaulW2U> and your username is also there?
[18:05] <pleia2> that also happens with the caching issues
[18:05] <pleia2> there is a ticket oustanding with Canonical for all this, but it's pretty much ignored :\ they really struggle with keeping this wiki even running
[18:09] <petepiano1960> PaulW2U: nope - username not there.  Just the logout button.
[18:11] <pleia2> petepiano1960: aha, do you have a launchpad account linked to your Ubuntu One account?
[18:11] <pleia2> the username comes from launchpad.net
[18:13] <petepiano1960> Ahh - I think so.  Hang n.
[18:16] <petepiano1960> I have a launchpad account linked to a different email address (my work address).
[18:17] <petepiano1960> don't think I have another launchpad account.
[18:17] <pleia2> so you'll either want to use that account to edit the wiki, or create another launchpad account to link with your ubuntu one account
[18:17] <pleia2> https://help.ubuntu.com/community/WikiGuide/Registration <-- some instructions about doing this
[18:18] <pleia2> thanks for being patient, I'll follow up on the ticket once we get you sorted (just dug it up, it's from May of 2014)
[18:18] <petepiano1960> lovely. will try one or the other a bit later. need to go and make supper now.
[18:19] <petepiano1960> nice to get back into using irssi as well - been a few years!
[18:19] <pleia2> enjoy
[18:19] <pleia2> yay :)
[20:03] <petepiano1960> Yay - that was the solution.
[20:04] <petepiano1960> Logged into the launchpad account and I can now see the edit button.
[20:04] <pleia2> glad to hear it, sorry for all the trouble
[20:04] <petepiano1960> Thanks for the help.
[20:04] <petepiano1960> Heh - no need to apologise.
[20:04] <petepiano1960> Would it be useful to add something to the wiki editing page about that ?
[20:06] <pleia2> we include it on the Registration page
[20:06] <pleia2> https://help.ubuntu.com/community/WikiGuide/Registration
[20:06] <pleia2> but a lot of folks can't find that, not sure how to make it more discoverable
[20:07] <pleia2> just updated the ticket with Canonical, so hopefully they can look at it again
[20:23] <petepiano1960> What about adding something to the page that comes up when you click on 'Login' (the Personal Data Request page) ?
[20:24] <petepiano1960> BTW - edited the Zenbook Prime help page now as well.  A good days work. ;-)
[20:29] <pleia2> perhaps, if the sysadmins can't get to the bottom of the actual problem, that may help folks find their way
[22:18] <belkinsa> petepiano1960, do you have a launchpad account?
[22:19] <belkinsa> Oh, I see.
[22:19] <belkinsa> Nevermind.
[22:52] <petepiano1960> belkinsa: yeah - i had an Ubuntu One account and a Launchpad account - the Ubuntu One login didn't work. The Launchpad one was perfect.