/srv/irclogs.ubuntu.com/2015/02/18/#ubuntu-ops.txt

PiciProbably should have been !sv00:21
ki7mtcan one of you ops go to the main channel and take care of Adam_ .. he's being really annoying.05:45
bazhang@random honey vinegar k1l18:22
ubottuvinegar18:22
bazhangawwww!18:22
bazhang"why waste the honey"18:23
bazhanghappy chinese new year to all18:23
bazhangyear of the sheep18:23
Unit193Baaa.18:24
bazhangHODOR18:25
bazhanglike pulling teeth in support today18:27
bazhangbutnu slow halp18:27
Picihodor18:30
bazhangIAMGOROOT18:30
bazhang<Paddy_NI> I have also made offering to Cthulhu whilst dancing naked with a dead chicken around a fire in my yard.18:35
bazhangunusual, as support chat goes18:36
Unit193Isn't paddy quite known?18:57
bazhangyes18:57
bazhanginfamous one might say18:58
popeyWe should probably talk at some point about what we do about phone support once they're out in the wild.19:35
popeyWhether we continue to punt people over to #ubuntu-touch, or whether we support in #ubuntu19:35
bazhangfree phones, support is on19:35
popey:)19:35
bazhangotherwise, talk to the hand19:36
popeyI think that's actually a resonable request.19:36
bazhangor just a p i c i approved factoid19:36
popeyWe have a community donation fund. Which we can use to buy stuff for community people. We have bought phones in the past, mainly for developers. But support makes sense too.19:37
popeyIs this something that I should bring up on the irc list or what?19:37
bazhangmost subscribed list in human history19:42
rwwprobably could handle it the same way we handle K|X|Lubuntu, Server, etc. Support is available in #ubuntu, but /better/ support may be available in $chan19:42
bazhang#ubuntu-drool19:43
rwwand the issue with giving out phones would be deciding who would get one. plenty of people in the IRC Team don't offer support, and plenty (most?) of the core support people aren't in the IRC Team19:43
bazhangwe can then make the factoid !drool19:43
rww(or leave out the "better", but yeah)19:43
bazhangplus I would get de-opped much sooner for jokingly having started it all19:44
popeyYeah, fair point.19:44
popeySo the question then is, who are the most active, most reliable support people perhaps?19:45
rwwThat's a delightfully non-trivial question that I don't think we ever found a good way of creating metrics for.19:46
rwwdisregarding jono's `thankbot' idea ;)19:47
popeyhaha19:48
rwwAs far as support in #ubuntu... I think the best thing you can do is have good, google-able support resources for Ubuntu Phone. #ubuntu volunteers tend to be self-directed as long as there's something for them to refer to.19:49
popeywe try and chuck answers on au19:49
rwwyeah, askubuntu is perfect for this19:49
popeybut dont cover every use case of course19:49
popeywe're also making a help app to install on the phone19:49
popeywhich has some of the basics19:49
rwwhow's the emulator doing these days? that would probably be useful too19:49
popeyterrible19:50
popeyIMHO19:50
rwwbazhang: < Paddy_NI> BluesKaj, PRAISE CTHULHU, CURER OF GPG ERRORS!19:51
rwwPh'nglui mglw'nafh Werner Koch R'SA wgah'nagl fhtagn19:52
bazhanghaha19:53
geniiIs it Cthulhu day or something?19:54
rwwnope, just Paddy_NI day19:54
geniiAh19:54
bazhangCthulhu day is the *last* day19:54
* genii makes more coffee19:55
=== idleone_ is now known as io
tonyyarussoHuh.  I'm reading on Twitter that Freenode has been blocking TOR users for the last week or so - anyone know about that?22:36
Myrttiblocking?22:42
Myrttinot really.22:42
MyrttiTor is turned off.22:42
Myrttiwell, freenode's own hidden services are turned off.22:43
Myrttiturns out people haven't got better things to do than to try to bruteforce passwords using SASL.22:44
Myrttiespecially when using TOR.22:44
h00ktor is for hackers only22:51
k1l_and freenode doesnt like haxx0rs anymore?22:51
h00kI's just trollin'22:52
Picionly nethackers22:52
Myrttifor those following at home: trying to connect through an exit node has always been blocked, and the only way to connect to freenode has been through our hidden service.22:54
Myrttiif hidden service is down, you can't use freenode through tor at all.22:54
* Pici makes notes22:54
Pici(not really, I knew this already)22:54
* h00k copies Pici's notes, forgets to change the name22:55
PiciAnyway, I think the connection count for the hidden service was only a few hundred anyway. Not insignificant, but not really a big hit against the 90,000+ other connections.22:55
Myrttiyou have hit the nail on the head22:58
tonyyarussoPici: Maybe so, but the InfoSec nerds I follow are upset :)23:04
tonyyarussoanyway, gotta grab a shower before church23:05
Myrttiinfosec nerds are upset by the fact that freenode has prevented bruteforcing accounts? I might find some logic in this situation sometime next week.23:06
valorietor is useful for more than haxxors23:14
valorieit lets in people from China, Iran, etc.23:14

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