/srv/irclogs.ubuntu.com/2015/03/14/#ubuntu-bugs.txt

=== dkessel is now known as dkessel-cloud
=== dkessel_ is now known as dkessel
=== emma_ is now known as emma
erik_hi , i found  bug, i need report it16:55
wxlerik_: that process is well-documented online. do you need help with it?16:56
erik_ok, where i post it ?16:56
wxlerik_: you should be able to run `update-bug <package>` in a terminal, where <package> refers to a package where the bug exists, such as firefox16:57
wxlit will collect all the necessary information and submit the bug report to launchpad, then open a browser window so you can finish the report16:57
erik_i need to create a package ?16:57
wxldo you have a launchpad account?16:57
erik_yes...16:58
wxlerik_: no, you need to refer to the package where the bug exists.16:58
erik_i dont know witch package it refer.16:58
erik_i am not a developer...16:58
wxlwhere is the bug? in what?16:58
wxlyou don't have to be a developer to know this16:58
erik_on keyboard setup16:58
wxlexplain16:58
erik_ok... i install ubuntu, on my language,so this setup to my keyboard PT (portuguese brasil). That will able me to use the abnt2 keyboard that is the default on my country.17:00
erik_one first moment the keyboard is ok. but after turn off the keyboard lost the setup17:00
wxlwhat version of the OS?17:01
erik_the keyboard notification show that still pt (portuguese brasil - abnt2) but action is like the english keyboard17:02
erik_ubuntu 14.04 LTS (updated )17:02
wxlok so that's good17:02
erik_corious, that...17:02
erik_after i include another leanguage and remove , that does work17:03
wxldoes running `sudo dpkg-reconfigure keyboard configuration && sudo dpkg-reconfigure console-setup` fix things?17:03
erik_but i need to do this all time i turn on my ubuntu17:03
wxlOOPS17:03
wxlkeyboard-configuration i mean17:03
erik_i open it now,17:05
erik_what do you want to do ?17:05
wxlsudo dpkg-reconfigure keyboard-configuration && sudo dpkg-reconfigure console-setup17:05
erik_rightm, is on screen17:05
erik_is marked on "pc (intl) generic 105 keys"17:06
wxlwhat i'm saying is run that and reboot and see if it fixes it17:06
erik_let me test17:08
erik_i will restart and test if this bug persist...17:08
erik_hi17:16
erik_i come back17:16
erik_the keyboard apear fine now17:17
erik_the keyboard seems fine now17:18
erik_wxl: why this is happening ? i need to use this comand always when i install on a new machine ?17:18
wxlerik_: so if you want you can file a bug agaist keyboard-configuration17:19
wxlit MAY be a bug against ubiquity (the installer) but that would be a good place to start17:19
erik_yes, i would like to do it, but i need help to do it17:19
wxlerik_: in terminal `ubuntu-bug keyboard-configuration`. it will walk you through the whole process17:21
erik_i need write this on term ?!17:22
erik_ubuntu-bug keyboard-configuration17:22
wxlyes erik_17:23
erik_what i can write to more explain ?!17:24
wxlerik_: exactly what you already told me17:25
erik_this bug report, show smething like a  "log" of something i did last hours ?17:25
wxlit collects relevant information17:25
erik_can you "copy and past" our chat ? because i turn off and lost what i talk to you...17:27
erik_"like a pastbin"17:28
wxlerik_: http://paste.ubuntu.com/10598308/17:29
wxlerik_: do NOT link that to the bug report. copy and paste it. ubuntu pastes disappear over time.17:30
wxlerik_: also developers/triagers don't have time to sort through a bunch of stuff. ONLY include the relevant information.17:30
wxllike you shouldn't include "hi," "i come back," "corious, that..." etc ;)17:31
erik_right17:31
erik_wxl17:47
erik_take a look17:47
erik_https://bugs.launchpad.net/ubuntu/+source/console-setup/+bug/143220817:47
ubot5Ubuntu bug 1432208 in console-setup (Ubuntu) "keyboard is missing the configuration" [Undecided,New]17:47
erik_right !?17:47
wxlerik_: should work, thanks!17:53
wxlfor more info on bug reporting:17:53
wxl!bugs | erik_17:53
ubot5erik_: If you find a bug in Ubuntu or any of its derivatives, please file a bug using the command « ubuntu-bug <package> » - See https://help.ubuntu.com/community/ReportingBugs for other ways to report bugs.17:53
wxl…unless explicitly requested17:54
wxloops wrong channel17:54
erik_thanks18:30
erik_and i would like to post a "feature request"18:30
erik_but that could wait...18:31

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