[00:02] <wxl> but gpg verifies it fine
[00:02] <cjwatson> doesn't here
[00:03]  * cjwatson applies guesswork
[00:03] <wxl> argh
[00:03] <cjwatson> >>> ctx.verify(StringIO(signature), StringIO("Well, there's certainly more information that needs to be added. See my previous message and we can go from there. Might be good to add version numbers of all the programs you use. In fact, just comparing those between trusty and vivid may reveal where the solution lies.\r\n\r\n status incomplete\r"), None)[0].status
[00:03] <cjwatson> that's the correct signed content, after applying various permutations
[00:04] <cjwatson> but crucially, your message was word-wrapped inside the -----BEGIN PGP SIGNED MESSAGE----- part
[00:04] <wxl> oh noes it is incorrect
[00:04] <wxl> argh
[00:04]  * wxl shakes Gmail by the neck
[00:04] <wxl> just when i thought i had this all figured out
[00:04]  * wxl cries
[00:05] <cjwatson> so definitely not an LP bug, the message you put on pastebin is definitely incorrectly formed
[00:06] <wxl> well thanks for the help and sorry for wasting your time on it
[00:06] <wxl> i'll see if i can unearth the mysteries of gmail
[00:06] <cjwatson> no worries, it had the useful effect of getting us to fix our logging
[00:06] <wxl> well glad i could be of some help XD
[00:06] <cjwatson> and it certainly wasn't obvious
[00:32] <wgrant> cjwatson: I bump scripts to DEBUG when I see them and assess that it won't ENOSPC anything, basically.
[00:32] <wgrant> Most interesting things should be DEBUG by now.
[00:32] <cjwatson> Sounds reasonable.
=== bdmurray_ is now known as bdmurray
=== dpm is now known as dpm-afk
[18:30] <irl> hi, anyone here a launchpad admin of some sort?
[18:31] <irl> need some help with someone claiming email addresses that do not belong to them
[18:35] <ki7mt> Hi irl, I was just about to post the same thing, I have the email, just need to know where to send the info.
[18:36] <irl> ki7mt: in #ubuntu-devel, someone replied
[18:38] <ki7mt> I sent the message to the launchpad feedback email address as the message stated to do.
[18:43] <dobey> huh?
[18:43] <irl> ki7mt: it's fixed
[18:44] <dobey> oh, weird
[21:41] <gsilva> Hello all. I need help setting up my @ubuntu.com mail alias. I was able to do everything as the Wiki recommends but, for some reason, I can't send emails. However, I do receive them
[21:43] <wgrant> gsilva: Launchpad doesn't manage those aliases, it just provides the membership data. #canonical-sysadmin might be able to help you.
[21:44] <gsilva> thank you, wgrant
[21:59] <dobey> i think we also don't provide an STMP server for it, so if you can't send mails, it's likely an issue with your SMTP config, or an issue with whatever server you're using not allowing you to send with a From that doesn't match your account or something
[22:04] <gsilva> Well, I use Gmail. According to https://wiki.ubuntu.com/UbuntuEmail, it should work
[22:06] <dobey> what is failing exactly?
[22:16] <gsilva> Can I paste here the message from the mail delivery subsystem?
[22:17] <wgrant> http://paste.ubuntu.com/
[22:17] <wgrant> But this really isn't the right channel.
[22:18] <dobey> yeah, most likely an issue that you need to discuss with google, or whomever owns the endpoint you're trying to send to and is returning you a delivery failure. but i'm just curious as to what the actual issue is, just for the knowledge :)
[22:18] <gsilva> dobey, http://paste.ubuntu.com/11102860/
[22:19] <dobey> so your smtp auth failed
[22:19] <dobey> that's a config issue on your end
[22:19] <gsilva> as I said, I followed the steps from that Wiki page
[22:34] <dobey> i don't know. contact google support maybe about configuring gmail to send from an alias
[22:35] <dobey> it's not an issue with launchpad or ubuntu
[22:35] <dobey> the directions listed in the wiki should work. maybe google changed something though
[22:35] <dobey> anyway, time for me to go
[22:35] <gsilva> Thank you. Will give it a try