| === kadams54 is now known as kadams54-away | ||
| === frankban_ is now known as frankban | ||
| === kadams54 is now known as kadams54-away | ||
| === kadams54-away is now known as kadams54 | ||
| stokachu | jujucharms.com down? | 14:45 |
|---|---|---|
| rick_h_ | stokachu: working here | 14:45 |
| stokachu | gives me a Proxy Error | 14:45 |
| rick_h_ | stokachu: url you're hitting? or is this just / ? | 14:45 |
| stokachu | https://jujucharms.com/ | 14:45 |
| rick_h_ | stokachu: new site went up yesterday and dns was moved. Can you verify the dns you're resolving to? | 14:46 |
| stokachu | 162.213.33.121, 162.213.33.122 | 14:46 |
| rick_h_ | stokachu: hmm, ok | 14:46 |
| rick_h_ | stokachu: can you hit https://api.jujucharms.com/v4/debug/status ? | 14:47 |
| === rogpeppe1 is now known as rogpeppe | ||
| stokachu | rick_h_: yea that works | 14:47 |
| stokachu | http://paste.ubuntu.com/11735689/ thats from https://jujucharms.com | 14:47 |
| stokachu | 502 bad proxy error | 14:47 |
| rick_h_ | yea, trying to see what's up. | 14:47 |
| rick_h_ | uiteam can anyone duplicate? ^ | 14:48 |
| jrwren | I cannot. | 14:49 |
| frankban | rick_h_: wfm | 14:49 |
| rick_h_ | stokachu: will try to pull production logs | 14:49 |
| mhilton | rick_h: I've seen that before. The error is generated by apache when it gets a response it doesn't like from the downstream. Normally if it drops the connection wthout an HTTP response or something. | 14:50 |
| rick_h_ | mhilton: yea, I'm just not sure why stokachu is getting the error and none of us are especially on the homepage | 14:50 |
| stokachu | i can try with firefox to see if that helps? | 14:50 |
| mhilton | rick_h_, unfortunately that I can't help with. I did see it yesterday while the DNS switch was happening, but not once it was alive. | 14:51 |
| rick_h_ | stokachu: I wouldn't think so, but lookinginto it | 14:51 |
| rick_h_ | stokachu: do other pages work for you? https://jujucharms.com/docs/stable/getting-started for instance? | 14:56 |
| stokachu | rick_h_: yea that works | 14:56 |
| stokachu | rick_h_: https://jujucharms.com/u/adam-stokes that doesn't | 14:56 |
| stokachu | https://jujucharms.com/community works | 14:57 |
| stokachu | https://demo.jujucharms.com/ works as well | 14:57 |
| rick_h_ | stokachu: ok, I can't confirm that it's your hit but the only error they're seeing recently is a timeout from the app server hitting another service | 14:59 |
| rick_h_ | stokachu: but that shouldn't be happening in https://jujucharms.com/u/adam-stokes for instance | 14:59 |
| rick_h_ | stokachu: so looking into it | 14:59 |
| stokachu | rick_h_: ok | 14:59 |
| rick_h_ | stokachu: can you file a bug please and we'll work with webops to get full logs and chase it down better please? | 14:59 |
| rick_h_ | github.com/canonicalltd/jujucharms.com/issues | 15:00 |
| stokachu | rick_h_: sure another interesting bit is i just tried it on firefox | 15:00 |
| stokachu | and it works :\ | 15:00 |
| rick_h_ | stokachu: :/ | 15:00 |
| stokachu | rick_h_: are you using chrome? | 15:00 |
| rick_h_ | stokachu: yes | 15:00 |
| rick_h_ | stokachu: chrome dev channel | 15:00 |
| stokachu | so im running google-chrome-stable 43.0.2357.125-1 | 15:01 |
| rick_h_ | stokachu: right, but getting a 500 is from the server end | 15:01 |
| rick_h_ | stokachu: so that means that the server didn't like your request for some reason that we're working on | 15:02 |
| stokachu | ok | 15:02 |
| stokachu | rick_h_: i don't have much as far as debugging other than the proxy error do you just want that in the bug? | 15:02 |
| rick_h_ | stokachu: just the urls that are erroring for you and we'll chase those in the logs | 15:02 |
| rick_h_ | stokachu: make it easier to grep/identify your urls | 15:02 |
| stokachu | ok cool | 15:02 |
| stokachu | filed https://github.com/CanonicalLtd/jujucharms.com/issues/109 | 15:04 |
| rick_h_ | stokachu: ty, sorry for the trouble. We'll try to see why it's giving you grief | 15:05 |
| stokachu | rick_h_: thanks! charm store still works so it's not blocking anything | 15:08 |
| stokachu | via juju (not the browser) | 15:09 |
| rick_h_ | :) yea seems something odd on the front end vs the apis/back end | 15:09 |
| === kadams54_ is now known as kadams54-away | ||
| bac | uiteam: canonical IRC server won't let me on until my nick times out. contact me here until then. | 17:34 |
| urulama | bac: you've left | 17:37 |
| bac | so i have! | 17:37 |
| === kadams54-away is now known as kadams54_ | ||
| arosales | is there a way in the charm store to only show trusty charms? | 20:32 |
| * arosales thought there was a way | 20:32 | |
| arosales | rick_h_, ^ | 20:34 |
| arosales | but I don't see to see any why to just show trusty recommended charms. | 20:41 |
| === kadams54_ is now known as kadams54-away | ||
| rick_h_ | arosales: https://jujucharms.com/store?series=trusty | 21:16 |
| rick_h_ | arosales: we're working on a new UX that adds a top level 'series' drop down | 21:16 |
| arosales | rick_h_, thanks but is there a filter for recommended too? | 21:19 |
| rick_h_ | arosales: that /store url already does that | 21:20 |
| rick_h_ | arosales: /store is just the list of recommended charms/bundles | 21:20 |
| arosales | rick_h_, ah yes, https://jujucharms.com/store?series=trusty is all just recommended | 21:22 |
| arosales | rick_h_, on the flip slide any way to see all trusty charms (recommended and not recommended) | 21:22 |
| rick_h_ | arosales: https://jujucharms.com/q/?series=trusty but that cuts off at 400, I think there's more | 21:25 |
| rick_h_ | arosales: yea,https://api.jujucharms.com/charmstore/v4/search?series=trusty shows 854 | 21:25 |
| rick_h_ | arosales: https://api.jujucharms.com/charmstore/v4/search?series=trusty&limit=1000 for the full list | 21:25 |
| rick_h_ | arosales: the UX is meant more to be used by humans and I suggest the API for full metric-like pulling of data | 21:25 |
| arosales | aside from the api though these are URLs that I would have to ping in here to find, correct? | 21:26 |
| arosales | ie there is no UX workflow | 21:26 |
| rick_h_ | arosales: no, we find that folks search with terms. We'll do the recommended filter by series in the upcoming search UI changes | 21:26 |
| rick_h_ | but just 'show me all trusty' isn't somtehing that we've found most users do other than stats gathering and the API is better/faster for that | 21:26 |
| rick_h_ | arosales: what are you looking for? Is this to give to someone? Or for reporting on growth or something? | 21:27 |
| arosales | rick_h_, this was feedback from IBM, specifically users of IBM Power looking for solutions | 21:31 |
| arosales | rick_h_, so one story is all trusty recommended charms work on power | 21:31 |
| arosales | another story is to tag charms /bundles with say "power" | 21:31 |
| rick_h_ | arosales: ok, how do we know they work on power? | 21:31 |
| rick_h_ | arosales: ok, searching for tags works out | 21:32 |
| arosales | rick_h_, in theory all trusty recommended charms should work on Power. | 21:32 |
| arosales | but I think the tag would be nice | 21:32 |
| rick_h_ | so https://jujucharms.com/q/?tags=ops is all tagged ops | 21:32 |
| rick_h_ | clicking on any tag or searching for a tag will filter that. | 21:32 |
| arosales | ya, I saw that which was nice and I may just go that route | 21:33 |
| arosales | and it sounds like you are going to have UX that folks can select "show mu just trusty charms" | 21:33 |
| rick_h_ | we've just tried to keep the UI simple and only enable filtering/etc in small bits that make sense and show a 'result' to the user looking for something. | 21:33 |
| rick_h_ | the broader "give me all X with Y ordred by Z" is more report generation and meant to be available via api calls and tools we do on top of that vs user facing UX | 21:34 |
| arosales | understood, and I think if we can solve the I am a user of power or arm, and I want to browse what solutions are available to me then we should be good | 21:35 |
| * arosales doesn't want to complicate the UI | 21:35 | |
| rick_h_ | arosales: sorry, /me has to head off. If there's something you need though please don't hesitate to ask and can either give the feedback to luca whose making the final touches of the new search results or I can help pull together specific results for you | 21:35 |
| arosales | but I do want to server folks looking for a particular set of solutoins | 21:35 |
| arosales | *solutions | 21:35 |
| arosales | rick_h_, I think with tags and series sorting I should be ok | 21:36 |
| rick_h_ | arosales: understand, there's a bit of a line in that 'report' vs 'find me' | 21:36 |
| * rick_h_ is out | 21:36 | |
| arosales | rick_h_, thanks | 21:36 |
| arosales | rick_h_, just be sure to give us series filtering :-) | 21:36 |
| stokachu | huwshimi: was it just session cache or something? | 23:32 |
| stokachu | hmm | 23:32 |
| stokachu | i can't login now | 23:32 |
| stokachu | so it redirects me to launchpad to login and then the redirect seems to hang on that proxy error | 23:33 |
| stokachu | so it still logs me in it seems and i can see the store page again | 23:33 |
| stokachu | strange | 23:33 |
| stokachu | lemme clear my cache out after logging out | 23:34 |
| huwshimi | stokachu: Yeah, it appears there is another issue there with the login, I've just filed a bug, we'll have investigate more. | 23:36 |
| stokachu | huwshimi: ok cool, at least the homepage shows up again after i reload the page | 23:36 |
| huwshimi | stokachu: My suspicion is that the two are not related, but I guess we'll see. | 23:36 |
| huwshimi | Nice. | 23:36 |
| stokachu | huwshimi: cool i updated the bug with what i found just in case | 23:36 |
| stokachu | i can file a new one if you like though | 23:36 |
| huwshimi | stokachu: Much appreciated, I've filed a bug for the login issue, so no need to do that. | 23:37 |
| stokachu | huwshimi: cool thanks for looking into it | 23:38 |
| huwshimi | stokachu: np, thanks for reporting! | 23:38 |
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