| melodie_ | hi | 13:24 |
|---|---|---|
| penguin42 | hey | 13:24 |
| melodie_ | I just installed a Trusty almost up to date and after install I updated. From there : some applications would not display their "face" anymore, only the borders of the windows. I realized later after some research in the history of the update that the gtkpixbuf packages were the guilty. | 13:26 |
| penguin42 | what makes you say it was gtkpixbug? | 13:26 |
| penguin42 | f | 13:26 |
| melodie_ | so I have rebooted to live, proceeded to get the packages from there with dpkg-repack, rebooted to the install, installed the three packages using dpkg and that's fixed. | 13:26 |
| melodie_ | the error messages said it was gtkpixbuf | 13:26 |
| melodie_ | now, I would like to know against which of the three packages should I check for bug reports? | 13:27 |
| melodie_ | Here is the list: | 13:27 |
| melodie_ | gir1.2-gdkpixbuf-2.0_2.30.7-0ubuntu1_amd64.deb | 13:27 |
| melodie_ | libgdk-pixbuf2.0-0_2.30.7-0ubuntu1_amd64.deb | 13:27 |
| melodie_ | libgdk-pixbuf2.0-common_2.30.7-0ubuntu1_all.deb | 13:27 |
| melodie_ | these ones are the ones I recreated with dpkg-repack | 13:28 |
| penguin42 | do they all come from the same source package? | 13:28 |
| melodie_ | penguin42, I think so? | 13:28 |
| melodie_ | let me check | 13:28 |
| penguin42 | I think the bugs come back to the source package, so they'd all be against one | 13:28 |
| melodie_ | penguin42, you are right, I got my answer, thanks! | 13:30 |
| melodie_ | now I have to head to my other machine, where my account is setup :D | 13:30 |
| melodie_ | terrible, you can fancy? | 13:30 |
| melodie_ | update and oops! GUI vanished! /o\ | 13:31 |
| melodie_ | so the package is gdk-pixbuf | 13:32 |
| penguin42 | melodie_: OK, so that's a really grim failure if there's a trusty update that's breaking it | 13:32 |
| melodie_ | what does "grim" mean here? | 13:32 |
| penguin42 | BAD | 13:32 |
| melodie_ | yes | 13:32 |
| melodie_ | terrible | 13:32 |
| melodie_ | in the present install I have reinstalled the previous and blocked the version for the time being, now I'll check what I can find at the ubuntu packages place, see if there are already other bug reports | 13:33 |
| penguin42 | melodie_: If you can't find the right one, then use ubuntu-bug to report the bug, state clearly the version you had the problem with and paste the bug link here | 13:34 |
| melodie_ | penguin42, don't worry, I'll find a way to proceed to the bug reports, I am now reading the former high confirmed bug | 13:36 |
| penguin42 | URL? | 13:37 |
| melodie_ | version for http://packages.ubuntu.com/trusty/libgdk-pixbuf2.0-0 is now "2.30.7-0ubuntu1.1", and to fix the bug I reinstalled versions " 2.30.7-0ubuntu1 " | 13:38 |
| melodie_ | the former bug relates to a former major version, it's not related directly | 13:39 |
| melodie_ | here: #619003 | 13:39 |
| melodie_ | now I head to my other machine, login to launchpad and will be back here and on the logs pages of ubuntu IRC to get back the info for the bug report. | 13:40 |
| melodie_ | also I have the .xsession-errors.old from the former session with the errors | 13:40 |
| melodie_ | well, with some of the errors | 13:40 |
| penguin42 | 619003 is ancient | 13:41 |
| melodie_ | http://paste.ubuntu.com/12295075/ | 13:41 |
| penguin42 | however... | 13:41 |
| melodie_ | however? | 13:41 |
| penguin42 | melodie_: can you do file /usr/share/themes/bluebird/gtk-3.0/assets/entry.png | 13:42 |
| melodie_ | yes, it's svg files not png | 13:43 |
| melodie_ | no | 13:43 |
| melodie_ | wait | 13:43 |
| melodie_ | [myriam@pegase:/usr/share/themes]$ file Bluebird/gtk-3.0/assets/entry.png | 13:44 |
| melodie_ | Bluebird/gtk-3.0/assets/entry.png: PNG image data, 24 x 16, 8-bit colormap, non-interlaced | 13:44 |
| melodie_ | this is "Bluebird" and not "bluebird" :D | 13:44 |
| penguin42 | I was just looking at the other errors in your log about those, but I don't see wh it's upset at them | 13:45 |
| melodie_ | penguin42, do you want me to bring any other information right here? | 13:45 |
| penguin42 | melodie_: Not that I can think of | 13:46 |
| melodie_ | just after update there were error messages related to gdkpixbuf loaders | 13:46 |
| penguin42 | melodie_: If you reupgrade to the broken packages does it fail again? | 13:46 |
| melodie_ | let me check the logs | 13:46 |
| melodie_ | should I break this install again? I don't think so, that's not my machine and I have to hand it back in a pair of days | 13:47 |
| melodie_ | I'll rather test in a virtual machine in my tower | 13:47 |
| penguin42 | melodie_: Well if you've kept the old packages on there, you shouldn't need to use a livecd, you should just be able to do the packages from the command line | 13:47 |
| penguin42 | melodie_: But if you can repeat the failure in a VM that would be great - but I'm not one of the gdk-pixbuf devs | 13:48 |
| melodie_ | yes, I'd rather check in a virtualbox machine | 13:49 |
| melodie_ | also I would like to find the post-install messages from apt-get but it seems not to exist? Or do I miss something? | 13:50 |
| * penguin42 isn't sure if they're logged anywhere | 13:50 | |
| melodie_ | also I can test in the live usb, it won't hurt it as it's in read only mode | 13:50 |
| melodie_ | penguin42, in Archlinux, their pcmanfm.log logs everything, in one single file. as long as the owner of the machine does not remove it, he can retrace all his/her history from the very first day the system was installed : post-install messages included | 13:51 |
| penguin42 | melodie_: There is /var/log/dpkg.log | 13:52 |
| melodie_ | let me check | 13:52 |
| penguin42 | melodie_: I'm not sure if it will contain what you're after though | 13:52 |
| melodie_ | http://paste.ubuntu.com/12295187/ lines 296 to 302 | 13:54 |
| melodie_ | it just says "half installed" | 13:55 |
| melodie_ | but this is not a clue, it says the same for the other packages udpated and installed too | 13:56 |
| melodie_ | I'll reboot to the live now and test there. This way I can come back here with the history of our discussion which I will retrieve directly. I'll boot the tower too at same time. and in the live usb I'll do the upgrade and see how it reacts. | 13:57 |
| melodie_ | brb | 13:57 |
| penguin42 | oh, gets configure at line 600ish | 13:57 |
| melodie | hi | 14:44 |
| melodie | penguin42, | 14:44 |
| melodie | https://bugs.launchpad.net/ubuntu/+source/gdk-pixbuf/+bug/1492767 | 14:44 |
| ubot5 | Ubuntu bug 1492767 in gdk-pixbuf (Ubuntu) "gdk-pixbuf packages update breaks the GUI in Trusty 14.04.3" [Undecided,New] | 14:44 |
| penguin42 | melodie: What do you mean by 'custom version' | 14:46 |
| melodie | Ubuntu with Openbox | 14:46 |
| penguin42 | melodie: and where are the openbox packages from? | 14:47 |
| melodie | https://launchpad.net/bento-dev | 14:47 |
| melodie | from the repos of course | 14:47 |
| penguin42 | melodie: From the main repos or from that bento thing? | 14:48 |
| melodie | Bento does not have a repos | 14:48 |
| penguin42 | ah | 14:48 |
| melodie | and it's not a thing :D | 14:48 |
| melodie | it's a well working version | 14:49 |
| penguin42 | melodie: OK, it's just starting a bug report off with 'I installed a custom version and something broke' isn't going to get very far | 14:49 |
| melodie | if it's confirmed in other installs it will go further | 14:49 |
| melodie | ok, I removed "custom version" | 14:50 |
| penguin42 | melodie: No, you must be honest - if it is a custom version then you've got to be honest and debug whether it's your custom version that's the problem | 14:51 |
| melodie | to do that, I'll need to check in an official version such as Lubuntu | 14:51 |
| penguin42 | yep, but if you're going to do something non-standard then the onus is on you to figure out what's going on | 14:52 |
| melodie | so I may show my bug report to people using and working for the Lubuntu community and ask if they find the same as I do. i work regularly with them on improving things | 14:52 |
| penguin42 | sure | 14:52 |
| penguin42 | melodie: It's just it's a very different triage; a main package that breaks lots of users is obviously high/critical - if it's just breaking a few people with some odd setup then it's very different | 14:53 |
| melodie | penguin42, there is no special thing in Bento Openbox, just the files are in the /etc/skel and as it's Openbox it has some configuration files in text mode, and up to now, after dozens of ISOs done since 3 years, it's the first time I meet such an issue (and other issues I met were confirmed and fixed the same way with bug reports and cross findings in official editions) | 14:54 |
| melodie | you can have a look at my bugs page https://bugs.launchpad.net/~meets | 14:54 |
| penguin42 | melodie: OK, so rather than saying custom install actually document in the bug the setup you're hitting | 14:55 |
| melodie | ok, how do I do that? | 14:55 |
| penguin42 | I don't know anything about your setup, but obviously you've done it some how | 14:55 |
| melodie | the setup is very classical, lxappearance writes to the files .gtkrc-2.0 and .config/gtk-3.0/settings.ini | 14:57 |
| melodie | really nothing special about that | 14:57 |
| melodie | the elements of the theme come from the repos | 14:57 |
| melodie | one icon theme comes from a ppa, and brings no trouble at all | 14:57 |
| penguin42 | you've got to report what you're doing or the bug is worse than useless | 14:57 |
| penguin42 | you're hitting a bug in gdk-pixbuf with a theme from a ppa? Have you tried switching that off? | 14:58 |
| melodie | no | 14:58 |
| melodie | this is not a theme from a ppa | 14:58 |
| melodie | only the icons | 14:58 |
| melodie | the theme is clearlooks-phenix | 14:58 |
| melodie | and yes I have switched themes this is explained in the bug report | 14:58 |
| penguin42 | but gdk-pixbuf wrangles images, so that could be those icons? | 14:58 |
| melodie | no the icons aren't involved | 14:59 |
| penguin42 | how do you know? | 14:59 |
| melodie | it's something related to gtk3 themes | 14:59 |
| melodie | I know because I tried gtk2 themes | 14:59 |
| melodie | and in programs which can use it, the problem was gone | 14:59 |
| melodie | but with synaptic that uses GTK3 the problem was gone only when I move the gtk3 theme out of the way: | 14:59 |
| melodie | then synaptic looked ugly as a lost dog, but was working | 15:00 |
| melodie | penguin42, I have to go test in vbox now, I am leaving here, the live update didn't teach me anything because there was not enough space available | 15:08 |
| melodie | bbl | 15:09 |
| melodie | and thanks for your help! | 15:09 |
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