[02:20] <pleia2> if anyone else is around, I could still really use help with the rest of these summaries
[02:23] <tsimonq2> pleia2: I'll take a look :)
[02:26] <pleia2> thanks
[02:28] <tsimonq2> pleia2: sorry I only got one summary done, parents need me to do a few chores then bed
[02:28] <tsimonq2> well I did another summary earlier in the weekend, though
[02:31] <pleia2> alright, thanks for trying
[03:28] <wxl> still need help pleia2 ?
[03:28] <pleia2> wxl: nope, I just bullet-pointed the Canonical news and I slogged through the rest myself
[03:28] <wxl> ok sorry. superbowl.
[03:29] <pleia2> wxl: could always use help with editorial review if you have some time in a few minutes :) (I'm adding stats now)
[03:29] <wxl> k ping me when you need me
[03:29] <pleia2> thanks, will do!
[03:33] <pleia2> Unit193: link check? https://wiki.ubuntu.com/UbuntuWeeklyNewsletter/Issue453
[03:34] <pleia2> wxl: and if you have time after the game, I'm done editing, so if you could check for grammar/summaries make sense/words are in the right order, I'd appreciate the extra pair of eyes :)
[03:34] <pleia2> in the wiki link there
[03:35] <wxl> k
[03:36] <wxl> pleia2: do you want me to edit it?
[03:37] <pleia2> wxl: if you find things to fix, yes please :)
[03:37] <wxl> k on it pleia2
[03:37] <pleia2> \o.
[03:37] <pleia2> \o/ too
[03:40] <wxl> omg the wiki is taking forever
[03:40]  * wxl fumes
[03:42] <pleia2> heh, it does that :\
[03:43] <wxl> linuxpadawan is switching to mediawiki and i CAN"T WAIT
[03:43] <pleia2> I think we're going to use doku for xubuntu
[03:43] <Unit193> Looks good so far.
[03:44] <pleia2> Unit193: thanks :)
[03:44] <wxl> the thing i DID like about moinmoin is it's python, but i guess i'll live with the php
[03:45] <wxl> plugin support on mediawiki is faaantatstic
[03:46] <Unit193> And, it handles volume better.
[03:47] <wxl> i'll be happy to be able to use markdown instead of some weirdo markup language
[03:49] <wxl> oh man that quote from nhaines on the free culture showcase is atrocious
[03:50] <wxl> not only… but… but…
[03:51] <pleia2> it does run on a bit :)
[03:51] <pleia2> but we don't edit quotes
[03:51] <pleia2> (could change what we quote though)
[03:51] <wxl> yeah well i'll let you decide on that one :)
[03:54] <wxl> um
[03:54] <wxl> pleia2: can i link this reply to my original announcement as the announcement of tsimonq2's membership?
[03:54] <wxl> https://lists.ubuntu.com/archives/ubuntu-news-team/2016-February/002400.html
[03:54] <pleia2> wxl: sure
[03:54] <wxl> ok good
[04:04] <wxl> pleia2: is this right?
[04:04] <wxl> Calling for Server Guide reviewers/contributors - - XENIAL
[04:04] <wxl> those two dashes seem like something else is supposed to go there
[04:04] <wxl> oh nevermind
[04:04] <wxl> original subject line
[04:04] <wxl> weird
[04:04]  * pleia2 nods
[04:07] <wxl> aaaaand done
[04:07] <wxl> waiting on the wiki, tho
[04:08] <wxl> there ya go
[04:08] <pleia2> thank you :)
[04:10] <wxl> np
[16:47] <PaulW2U_> Although logged into the Wiki, issue #453 page is immutable :(
[16:48] <PaulW2U_> I'll try to review later although it looks like wxl did a good job earlier today
[17:13] <PaulW2U_> pleia2: ^^ multiple browsers on multiple PCs. Oh dear :(
[17:15] <jose> PaulW2U_: let me double check
[17:16] <jose> PaulW2U_: have you tried logging out and back in? the wiki is weird
[17:16] <PaulW2U_> yep
[17:16] <jose> wat, not even loading here
[17:17] <jose> PaulW2U_: this looks like a bigger issue. I'm contacting IS to see what's up.
[17:20] <PaulW2U_> jose: just logged out and after a while logged back in. index page shown as editable. clicked on UWN link and again immutable.
[17:21] <jose> PaulW2U_: yes, it's happening to me for all pages in the wiki, I'm asking infrastructure to see what's up. I suspect something spammy was going on and they locked it for a bit
[17:29] <pleia2> grr wiki
[17:30] <jose> already pinged IS but no response back...
[17:32] <jose> PaulW2U_, pleia2: they're dealing with spam and it's temporarily locked down
[17:34] <pleia2> between this and the documentation wiki, I'm starting to question whether we seriously can depend upon canonical's infrastructure for our mission critical projects anymore
[17:34] <pleia2> the documentation wiki has been locked down for over a month
[17:35] <jose> or how we need to address anti-spam measure
[17:35] <jose> s
[17:35] <pleia2> 3 weeks ago I sent them a whole pile of suggestions
[17:35] <pleia2> no response :(
[17:35] <wxl> i would expect mediawiki to have more measures to deal with spam proactively
[17:35] <pleia2> so honestly I've done all I can
[17:35] <wxl> pleia2: you sent this to where/who exactly?
[17:36] <pleia2> wxl: all interactions with IS are done via rt@ubuntu.com
[17:36] <wxl> yeah
[17:36] <pleia2> then poke them in #canonical-sysadmin
[17:36] <wxl> things get kind of lost that way i find :(
[17:36] <pleia2> if it's an easy task it usually gets done prety quickly, but this is more complicated, and complicated community requests don't seem to get much priority
[17:37] <wxl> that whole discussion i had about maybe having canonical say they can't handle loco hosting ended up with them asking the loco council to prioritize tickets
[17:37] <wxl> which seems like they avoided the real question
[17:37] <pleia2> heh
[17:37] <wxl> i don't feel like it's their fault
[17:37] <pleia2> even if the council does take the time to prioritize, we sill don't have the power to tell them what they need to work on
[17:37] <pleia2> so it seems like busywork
[17:37] <wxl> i know neale, for example, quite well and i know he's working his butt off
[17:38] <pleia2> yeah, I've known fo0bar since before he joined canonical
[17:38] <wxl> i think they picked up some more managed cloud contracts, too, which means until they get more people in, they're particularly stretched thin
[17:38] <pleia2> I don't blame them personally, it's a broader issue of canonical itself not giving them the resources to properly support us
[17:38] <pleia2> which is upsetting
[17:38] <wxl> still, i feel like it would be wise to honestly question what canonical is really *capable* of providing
[17:39] <pleia2> yep, I've been trying to get an answer to that for years
[17:39] <wxl> i can't imagine it's an issue of willingness
[17:39] <wxl> (i hope)
[17:39] <pleia2> they have gotten better at responding to easy community tickets, so there has been progress, but they're still blocking us on important work
[17:39] <wxl> maybe i should send another email to the cc
[17:40] <wxl> i guess it doesn't hurt to keep trying
[17:40] <pleia2> even when I was on the CC I couldn't make progress x_x
[17:40] <wxl> at the worst it just means i'm wasting my breath XD
[17:41] <pleia2> but yes, we should keep pushing
[17:41] <pleia2> I'm just a bit bitter and burnt out over it
[17:41] <wxl> maybe even alerting mark himself directly about it
[17:41] <pleia2> I have
[17:41] <pleia2> (he's on the CC, and has seen all my grumping)
[17:42] <wxl> yeah but there's a difference between emailing someone directly, although my guess is you've already tried that
[17:42] <pleia2> I think it's the only reason we've made progress at all with ticket turnaround on some things (some tickets only take a day or two to close now, rather than 2 months)
[17:42] <pleia2> some still take 2 months, or 2 years, or more, I have one going on 3 years outstanding
[17:43] <wxl> or maybe he just looks at it is complaining. it's a common tendency for busy people to ignore what they percieve as griping
[17:44] <wxl> honestly, i don't think i have a feeling about it. i have no reason to complain. i just want them to either say they can provide it and provide it or just admit they can't
[17:44] <wxl> and if they're going to provide it, giving some sort of expectation of timeline would be wise
[17:44] <wxl> it'd be easy to spin up how long the average ticket takes
[17:44] <wxl> blah blah blah
[17:44] <wxl> i'll keep trying :)
[17:44] <wxl> thanks for the encouragement, pleia2
[17:45] <pleia2> wxl: sorry to be so negative, please do keep trying <3
[17:45] <wxl> pleia2: burn out is a common reaction. i'm not surprised. i've seen it happen to many others, both within this community and others
[17:45] <pleia2> it's just frustrating to me because we're volunteers, and their inability to fix things for us means that our time is being wasted
[17:46] <pleia2> that's not at all fair to us, why would I work on a project if they don't care to support me with the resources promised to us?
[17:46] <wxl> or at least be honest about what support they're really can provide
[17:46] <wxl> it's like the dad that says he's going to show up at his kid's baseball games and then never shows up because he's got something else going on
[17:47]  * pleia2 nods
[17:47] <jose> I always try to follow up with them. that helps make sure they know I need the thing done
[17:47] <jose> even if it's not my ticket
[17:48] <pleia2> yeah, I've found that direct follow-up is an essential to anything ever being looked at
[17:48] <jose> deej has also been super helpful with community requests
[17:49] <pleia2> I'm not at all questioning the dedication of the individuals on the team, I know they're busy and work hard and care :)
[17:49] <pleia2> their priorities come from the top down
[17:49] <jose> yep
[21:20] <pleia2> update from IS: aiming to have things sorted in an hour or so, fingers crossed
[22:41] <PaulW2U_> wiki's back !
[22:44] <pleia2> :D
[22:54] <PaulW2U_> editorial review done