[21:12] <olly> morning
[22:27] <G> hads: wow, damn Element 14, nice idea CCing them in your e-mail, makes a Reply All tempting ;)
[22:32] <hads> G: Do it :) He's the NZ manager, I've been abusing him all morning.
[22:33] <hads> I'm sure it doesn't help as sadly, I have no option except to keep dealing with them. I guess they know that...