/srv/irclogs.ubuntu.com/2016/04/11/#launchpad.txt

=== wgrant changed the topic of #launchpad to: Launchpad temporarily offline due to a network issue | Launchpad is an open source project: https://dev.launchpad.net/ | This channel is logged: http://irclogs.ubuntu.com/ | User Guide: https://help.launchpad.net/ | Support: https://answers.launchpad.net/launchpad
tsimonq2aha! that's what's been going on... :)00:42
tsimonq2wxl: do you have access to https://twitter.com/launchpadstatus ?00:42
tsimonq2whoops00:43
wgrantI'm getting there.00:43
wgrantLots of other things to do.00:43
tsimonq2meant wgrant :)00:43
tsimonq2alright :)00:43
c_smithhey, is something going on with Launchpad?00:43
tsimonq2wxl: sorry, accident :)00:43
tsimonq2c_smith: topic :)00:43
c_smithah, I see. didn't notice. XD00:43
c_smithand wxl is here, eh? nice to see some fellow Oregonians here.00:44
tsimonq2lol yeah I'm pretty good friends with him FWIW :)00:44
c_smithdon't know him all that well myself, only real contact I've had with him is through the LoCo00:44
tsimonq2I see :)00:45
c_smithnow if only I could figure out why cairo dock flat out refuses to load the notification area in Arch...00:46
=== wgrant changed the topic of #launchpad to: Launchpad is an open source project: https://dev.launchpad.net/ | This channel is logged: http://irclogs.ubuntu.com/ | User Guide: https://help.launchpad.net/ | Support: https://answers.launchpad.net/launchpad
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oparozHello, is there a snap package builder status page to know when to avoid requesting builds?19:49
dobeyhttps://launchpad.net/builders ?19:50
oparozPErfect, thanks dobey :)19:52
oparozAnd where do we report issues?19:54
oparozWhen pulling a dependency: EOF occurred in violation of protocol (_ssl.c:645)19:55
dobeyfor snappy builds? i presume bugs against launchpad itself (https://launchpad.net/launchpad)19:57
oparozThanks you dobey19:57
oparozhttps://bugs.launchpad.net/launchpad/+bug/156902320:00
ubot5`Launchpad bug 1569023 in Launchpad itself "Snap builder fails to pull files (violation of protocol)" [Undecided,New]20:00
cjwatsonoparoz: Is this repeatable?20:15
cjwatsonIt looks potentially transient to me20:15
oparozcjwatson: yes. Sometimes it fails elsewhere, when doing a git clone20:16
oparozcjwatson: This new build seems stuck: https://code.launchpad.net/~olivier-interfasys/+snap/owncloud-snap/+build/53520:16
cjwatsonOK, I've heard others muttering about the snap proxy being not totally reliable, so perhaps the former problem is that20:17
oparozcjwatson: Looksl ike some networking issue, but the dashboard shows everything as green20:17
cjwatsonNTP> wtf20:17
cjwatson/builders won't tell you about this sort of thing20:17
cjwatsonoparoz: I would suggest cancelling that one and re-requesting20:18
cjwatsonwe might get a more complete log after cancellation20:19
cjwatsonlet me try cancelling it, in fact20:19
oparozcjwatson: OK, I'll let you do it20:20
cjwatsonmm, this isn't cancelling very quickly, so I suspect that the VM crashed early on20:20
oparozSo, I 've tried 4 build and it used 3 different VMs, all failed at some point because of the network20:22
cjwatsonI think you've misdiagnosed the last one as a network issue20:22
cjwatsonlooks much more like catastrophic guest crash to me20:23
cjwatsonyeah, after cancellation we didn't get a build log out of it, that generally indicates that the VM was toast20:23
cjwatsontry once more for luck?20:23
cjwatsonthe builder name basically doesn't matter, it's a fresh VM every time20:24
cjwatsonso you actually got 4 different VMs20:24
cjwatsonhttps://launchpadlibrarian.net/253330034/buildlog_snap_ubuntu_xenial_armhf_owncloud-snap_BUILDING.txt.gz is your problem to fix, not a network problem20:25
cjwatsonyou are not permitted network access after the pull phase has completed20:25
cjwatsonhm, wait, no20:25
cjwatsonignore that last :)20:25
oparozcjwatson: :)20:26
cjwatsontwo of them seem likely to be proxy bugs20:26
oparozIs it all from the same machine or do these hosts belong to a cluster?20:27
cjwatsoncluster20:27
cjwatsonor rather, a private cloud20:27
cjwatsonit's an openstack cloud running on a pile of HP Proliant m400 cartridges plugged into a single chassis20:27
oparozNice pile ;)20:28
oparozThe new build failed again, since it all fails at the same step, I suspect a proxy problem bwtween that cloud and Sourceforge20:28
cjwatsonthe git.l.n resolution failure is odd, I would suspect that of being a problem with the infrastructure since there's some slightly exotic stuff going on in this cloud region to avoid long-fat-pipe latency problems20:28
cjwatsonoparoz: what's the URL it's trying to pull there?20:29
oparozThe URL given as a source is HTTP, maybe it doesn't like that20:29
oparozsource: http://sourceforge.net/projects/boost/files/boost/1.59.0/boost_1_59_0.tar.gz20:29
cjwatsonHTTP should work20:29
cjwatsonSF redirects it to HTTPS anyway20:30
oparozWhen I tried to get the file using wget, I do get lots of redirections20:30
oparoz301, 302, 302, 302, 20020:30
cjwatsonI really must arrange to get access to the production squid logs, this is difficult to debug otherwise20:42
* cjwatson adds a card for that20:45
oparozcjwatson: I've launched a new build with another URL to see if it helps. Seems stuck, but maybe it's still downloading the 80MB file20:45
cjwatsonSilly question but have you tried it locally?20:47
oparozcjwatson: Not recently. I was afraid it would rebuild MySQL...20:47
cjwatsonI'm trying it here but my ADSL is very slow20:47
oparozBut I will if it fails with the new URL20:47
oparozcjwatson: Just tried and no problem to pull the file20:50
cjwatsonoparoz: OK.  I walked five miles this morning carrying a cat back and forward to the vet so I'm pretty tired, I'll pick this up again tomorrow if none of my colleagues beat me to it20:54
oparozNo worries, thank you cjwatson20:55
cjwatsonand that one got 504 (gateway timeout).  definitely need to have a look at squid logs20:58
cjwatsonhmm20:59
cjwatsonfrom a staging instance: http://paste.ubuntu.com/15767707/21:00
oparozcjwatson: Locally it bounces to a non-SSL URL21:01
cjwatsonWith --debug I see it bouncing around a bit and then hanging21:01
cjwatsonor sometimes just failing earlier21:02
cjwatsonoparoz: looks like network-level trouble, I've punted to sysadmin21:10
oparozThank you cjwatson!21:10
=== JanC_ is now known as JanC
SpamapSo/ ... login.launchpad.net is still up/down ... can't use my launchpad openid today. Anybody else experiencing that?23:04
wgrantSpamapS: Can you explain the problem?23:18
SpamapSwgrant: I'm using openid from launchpad, and from time to time login.launchpad.net times out.23:21
SpamapSwgrant: it has also worked a few times today, so it's not 100% down.23:21
SpamapSwgrant: also o/23:21
wgrantSpamapS: So the problem you're seeing is a TCP connection timeout?23:22
SpamapSwgrant: I can't 100% say for sure. My browser never shows login.launchpad.net, it just shows me the openid consumer's redirect page.23:23
SpamapSwgrant: but then a refresh sometimes does work.23:23
SpamapS"The server at login.launchpad.net is taking too long to respond."23:25
SpamapSwgrant: it is working perfectly now.. so it's entirely possible the problem was internet storms. ;)23:26
wgrantRight, but it's a network-level timeout, not an application-level one.23:27
wgrantThanks.23:27
wgrantSpamapS: Which network are you connecting from?23:46
wgrantWe're seeing weird packet loss to particular external networks, so Internet storms seem reasonable.23:46
SpamapSwgrant: http://paste.ubuntu.com/15769308/23:56
wgrantSpamapS: Thanks. Any additional data is valuable, as everything's quite confusing.23:58

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