| clivejo | is there a chart for LP load and downtimes? is there a window of time when LP is less busy? | 00:46 |
|---|---|---|
| wgrant | clivejo: LP is down for a couple of seconds every week or two. Is there a specific problem that you're seeing? | 00:47 |
| clivejo | wgrant: I notice a lot of Launchpad is available errors popping up in KCI logs | 00:48 |
| wgrant | That sounds like the problem, rather than trying to target times when it's up. | 00:49 |
| wgrant | Can you provide more details on those errors? Any specific times, numbers, response codes? | 00:49 |
| wgrant | What were the requests trying to do? | 00:49 |
| clivejo | upload | 00:50 |
| wgrant | Upload? | 00:50 |
| clivejo | dput to PPA | 00:50 |
| wgrant | That hasn't been down in several months. | 00:50 |
| wgrant | What's the specific error that you're seeing? | 00:51 |
| clivejo | hold on a sec, trying to find one | 00:51 |
| clivejo | Ive retried most of them | 00:51 |
| clivejo | maybe its the API is going down? | 00:54 |
| wgrant | clivejo: It's certainly not going down, but it's possible that the occasional request may fail. It's very difficult for us to diagnose your problem without further details. | 00:57 |
| wgrant | The specific requests that fail, the times of those failures, exact error messages, etc. | 00:58 |
| clivejo | finally found one! | 01:01 |
| clivejo | its a HTML page with title Launchpad is temporarily unavailable | 01:01 |
| clivejo | Technically, the load balancer took too long to connect to an application server. | 01:02 |
| wgrant | OK. | 01:02 |
| wgrant | I'd expect that request to work after a couple of seconds. Do you have retry code in place? | 01:02 |
| wgrant | I'll investigate the underlying issues, but web service clients should usually be able to cope with occasional failures. | 01:03 |
| wgrant | What was the timestamp of that failure? | 01:03 |
| clivejo | Im reading more of the log | 01:03 |
| clivejo | ok so it did upload | 01:03 |
| clivejo | so it must be the API connection? | 01:03 |
| wgrant | dput doesn't use HTTP, so it can't really return an error page. If you're making API requests then it's probably an API request, yes. | 01:04 |
| clivejo | checking to see if the builds complete and publish | 01:04 |
| wgrant | Does the traceback say which request it was? | 01:04 |
| wgrant | Launchpad has many hundreds of APIs. | 01:04 |
| clivejo | seems to be around the publishing stage | 01:05 |
| clivejo | the code doesnt hand the error and fails the entire package | 01:06 |
| clivejo | wgrant: it just done it | 01:11 |
| clivejo | dumped the entire queue of 16 packages | 01:11 |
| wgrant | clivejo: Do you know what the request was? Is it consistent? | 01:11 |
| wgrant | It's possible that requests are randomly failing, or it's possible that you are making a specific request that is taking too long. | 01:12 |
| clivejo | Im looking at the code we are using | 01:13 |
| clivejo | Launchpad employs server-side caching, which is nice but for our purposes 90% of the time we need current data, otherwise we wouldn't be polling on a schedule. | 01:13 |
| clivejo | thats the comment on this code block | 01:13 |
| clivejo | response = http.request_get(uri, 'Cache-Control' => 'max-age=0') | 01:15 |
| clivejo | and this is where the code is dropping out | 01:15 |
| wgrant | I need to know what the request is. | 01:16 |
| wgrant | eg. the URL | 01:16 |
| clivejo | wgrant: sorry I cant seem to find out the URI it is using | 01:27 |
| clivejo | it was montoring this build - https://launchpad.net/~kubuntu-ci/+archive/ubuntu/unstable/+build/10031625 | 01:27 |
| clivejo | which was successfully built on LP, but triggered the error in the CI code | 01:28 |
| clivejo | all 16 packages in the build queue got failed for the same reason | 01:30 |
| clivejo | the response from LP is here - http://paste.ubuntu.com/17421152/ | 01:32 |
| Laibsch | Somebody please deal with https://answers.launchpad.net/launchpad/+question/295098 | 03:00 |
| Laibsch | FWIW, https://answers.launchpad.net/launchpad/+question/295098/+addsubscriber oopses | 03:00 |
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| barry | cjwatson: hi! is it possible to submit merge proposals for git branches in launchpad? | 11:54 |
| barry | cjwatson: e.g. https://code.launchpad.net/~barry/+git/usd-importer -> git+ssh://git.launchpad.net/usd-importer | 11:55 |
| barry | cjwatson: the former has no clicky button | 11:55 |
| cjwatson | barry: Yes, but you have to have your repository in the same namespace, which that isn't | 11:55 |
| barry | cjwatson: ah | 11:55 |
| cjwatson | barry: You should push your thing to ~barry/usd-importer, not ~barry/+git/usd-importer (which is the equivalent of a "junk" branch in bzr-land) | 11:55 |
| barry | cjwatson: cool, let me try that. thanks! | 11:56 |
| cjwatson | np | 11:56 |
| rbasak | That feels sort of artificial to me as a git user. It shouldn't matter - you should be able to propose a merge to anything that has a common ancestor by default. | 12:05 |
| cjwatson | rbasak: Perhaps, but may be expensive to compute that on the fly and not very friendly to future picker UIs | 12:40 |
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| lerner | I filled a support question as a bug and now I want to delete it... how do I do that? | 17:44 |
| cjwatson | lerner: the bug should have a "Convert to a question" link | 17:45 |
| lerner | cant I just delete it? I found relevant information in the forums cjwatson | 17:46 |
| dobey | no. just mark it invalid | 17:46 |
| cjwatson | You can also mark it private if you really don't want anyone to see it, but that usually isn't necessary | 17:47 |
| cjwatson | (as well as invalid) | 17:47 |
| dobey | well, even as private, the project owners/drivers can still see it, though entire public might not | 17:48 |
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