=== karstensrage_ is now known as karstensrage
=== PatrizioQON is now known as pbek
[06:42] <caraka> My new launchpad branch is trying to import from a git repository using a bzr command and failing. I did tell launchpad it was a github repo, but I cannot find any place to check or correct that.
[07:09] <caraka> nvm Must specify branch by name when importing from github.
[13:00] <dobey> caraka: you don't need to specify a branch really (master is the default), but you do have to include the ".git" at the end of the https URL
[14:09] <HeOS> Hello! Looks like, you have a problem with Launchpad. I can't add my comment to a bug.
[14:09] <HeOS> I mean the following bug: https://bugs.launchpad.net/fuel/+bug/1447604.
[14:09] <ubot5> Error: launchpad bug 1447604 not found
[14:20] <dobey> HeOS: it's presumably a private bug which you don't have access to see, then
[14:20] <HeOS> dobey, I have access to the bug and I see, that all if fine right now.
[14:21] <dobey> well i can't see the bug, nor can the bot. so why can't you add a comment to it? what is the error?
[14:22] <dobey> is there an OOPS id?
[14:22] <HeOS> dobey, yes, I saw an error with an advice to try to add my comment some later.
[14:46] <Odd_Bloke> We're seeing "Cannot initiate the connection to ports.ubuntu.com:80 (2001:67c:1562::11). - connect (101: Network is unreachable) [IP: 2001:67c:1562::11 80]" relatively regularly in livefs builds.
[14:46] <Odd_Bloke> Is ports.u.c having problems, or is it because we're resolving an IPv6 address, (or something else)?
[14:53] <cjwatson> Odd_Bloke: any particular subset of architectures?
[14:56] <Cas> speaking of archs why would one particular arch of only one series fail to build: https://launchpad.net/~deluge-team/+archive/ubuntu/develop/+packages
[14:56] <Cas> I tried rerunning it but failed the same
[14:57] <Odd_Bloke> cjwatson: Looks mostly to be powerpc, I think.
[14:58] <cjwatson> Cas: Because amd64 is the only one that builds the Architecture: all part of your package, and that part of your packaging is evidently buggy (perhaps only with yakkety's toolchain, I don't know).  Should be reproducible locally using sbuild -A (or dpkg-buildpackage -b)
[14:59] <cjwatson> Odd_Bloke: Sounds like some kind of firewall or routing issue that you'd be best off chasing up directly with IS, then
[15:00] <cjwatson> HeOS: Without an OOPS ID I can't say for sure, but it's probably the usual occasional problem we have with some bug summary update triggers being a bit too slow; if it's that then it really does go away if you wait a bit and try again
[15:02] <Cas> cjwatson, would that require testing on yakkety distro
[15:06] <Cas> oh yeh I can use pbuilder
[15:17] <HeOS> cjwatson, I had no OOPS ID there, unfortunately.
[15:18] <Odd_Bloke> cjwatson: Cool, will do; would that be #webops or #is?
[15:31] <cjwatson> Odd_Bloke: probably start with webops
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=== pleia2_ is now known as pleia2
[17:07] <Akuli> i created an ubuntu one account for reporting a bug and i can't log into it
[17:09] <Akuli> http://pasteboard.co/eBbs3XbDn.png
[17:21] <dobey> Akuli: just paste the OOPS error id in here, not a screenshot of it that we can't copy/paste the text from
[17:22] <dobey> (also friendly bot in here converts the id to a useful link for us to see what went wrong)
[17:22] <teward> OOPS-b91f275f5ce0122b919c14496912074b
[17:22] <ubot5> https://oops.canonical.com/?oopsid=OOPS-b91f275f5ce0122b919c14496912074b
[17:22] <teward> *coughs*
[17:22] <teward> extracted from their screenshot
[17:24] <cjwatson> the OpenID identifier appears to be out of sync with the account for that email address, although I haven't yet worked out why
[17:24] <cjwatson> Akuli: did you try to create another account today?  you already had one from a year or so ago
[17:24] <Akuli> whaat?
[17:24] <Akuli> year ago?
[17:24] <cjwatson> https://launchpad.net/~akuviljanen17
[17:25] <Akuli> im not sure if thats me
[17:26] <Akuli> how can i log into that?
[17:28] <cjwatson> I don't know SSO quite well enough to work this out; asking for help
[17:28] <Akuli> seems like i'm given a password restore link anyway
[17:30] <Akuli> i still keep getting oopsies after a password reset
[17:31] <teward> Akuli: what cjwatson is saying is something is up with the auth backend and things're out of sync - he's poking someone who understands the SSO stuff a bit better for some assistance,
[17:31] <teward> patience is advised.
[17:31] <teward> (for that 'account')
[17:32] <Akuli> i mean, i just want to send a 3-line bugfix to ubuntu developers and i need to play with these things for over an hour?
[17:33] <dobey> your sitaution is not normal
[17:33] <cjwatson> I'm sorry that there's a problem and I understand that you're frustrated, but I can't really make people who are able to track down the single-sign-on bug appear faster no matter how much you shout at us
[17:34] <cjwatson> (I can't find where the SSO logs currently live, which isn't helping)
[17:37] <Akuli> lets see if i can delete my account and make a new one
[17:37] <cjwatson> Akuli: don't do that yet
[17:37] <cjwatson> roadmr: ah, hi
[17:37] <Akuli> too late :(
[17:38] <roadmr> hey cjwatson!
[17:38] <cjwatson> roadmr: could you have a look at https://oops.canonical.com/?oopsid=OOPS-b91f275f5ce0122b919c14496912074b please?  the OpenID identifier recorded there does not match the one in LP for that account
[17:38] <Akuli> but this guy is still there https://launchpad.net/~akuviljanen17
[17:38] <ubot5> https://oops.canonical.com/?oopsid=OOPS-b91f275f5ce0122b919c14496912074b
[17:38] <cjwatson> roadmr: I'm trying to work out how SSO could have got itself into that state
[17:39] <cjwatson> roadmr: Akuli just deleted their SSO account it seems before I could tell them to stop, but hopefully there are still some traces around
[17:39] <roadmr> cjwatson: let me see if logs say something
[17:39] <Akuli> but the akuviljanen17 account is still around
[17:39] <Akuli> no Akuli account
[17:41] <Akuli> trying to restore an account with my email address it just says that no account associated with it
[17:47] <roadmr> Akuli: what's your email address?
[17:47] <Akuli> akuviljanen17@gmail.com
[17:54] <roadmr> cjwatson: do you have the openID for the existing LP account? the old one (and the old account) seem to be gone for good
[17:54] <roadmr> on SSO, that is
[17:55] <Akuli> https://launchpad.net/~akuviljanen17
[17:55] <roadmr> thanks :)
[17:55] <cjwatson> roadmr: you have it in /msg
[17:55] <roadmr> cjwatson: thanks, just saw it, checking
[17:56] <Akuli> can someone tell if its email address is mine?
[17:56] <Akuli> yes or no
[17:56] <cjwatson> Akuli: it matches the oops you gave
[17:56] <Akuli> like my email address?
[17:56] <cjwatson> yes
[17:57] <Akuli> thats weird
[17:57] <Akuli> like i said, trying to restore an account with my email address just says theres not such account
[17:58] <Akuli> by the way, are launchpad accounts same as ubuntu one accounts?
[17:58] <Akuli> i guess not
[17:58] <cjwatson> sort of
[17:58] <cjwatson> it's possible to have an SSO (aka "Ubuntu One") account without a Launchpad account, but not vice versa - or at least the other way round is not meant to be possible
[17:59] <Akuli> hmm
[18:00] <Akuli> i just realized that i probably deleted my ubuntu one account
[18:00] <Akuli> then again, i could never log into launchpad with it anyway so shouldn't matter
[18:00] <cjwatson> my guess is that it would make debugging easier if you left well alone for a while
[18:01] <cjwatson> hard to debug moving targets
[18:01] <Akuli> i haven't done anything after deleting the account and saying too late, but ok
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[18:05] <cjwatson> Akuli: did you explicitly select the username 'akuli' somewhere?  if so can you tell us exactly where?
[18:05] <Akuli> well, i think thats the username of my ubuntu one account
[18:05] <Akuli> they didn't accept Uppercase names, so thats why
[18:05] <cjwatson> right - but that's one you explicitly specified?
[18:05] <Akuli> yes
[18:05] <Akuli> when i created my ubuntu one account about an hour ago
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[18:14] <cjwatson> Akuli: ok, so roadmr has kindly reactivated your previous deleted account, which is the easiest path forward here; what you should do now is go through the "Forgot your password?" link on https://login.launchpad.net/, using the exact same email address as you used just now
[18:20]  * cjwatson -> dinner
[18:24] <Akuli> Thanks! :) everything's working.
[18:24] <cjwatson> phew!
[18:24] <cjwatson> sorry about that, seems to have been a weird corner case somewhere
[18:27] <Akuli> no problem
[18:42] <nacc> Akuli: glad you got sorted! :)
[18:42] <Akuli> oh, you came here too :)
[18:42] <nacc> Akuli: i'm around a few channels :)
[18:43] <Akuli> is it normal to add a solution to the bug in the report?
[18:43] <Akuli> solution as in code to change
[18:43] <nacc> Akuli: yes, as a debdiff
[18:43] <nacc> (aka patch)
[18:43] <Akuli> so not just a filename and content to change?
[18:43] <nacc> you can do that too, if you're not comfortable making a patch, but it's easiest if you can make the patch yourself
[18:44] <Akuli> i'm definitely not comfortable turning a simple three-line edit into something more complex
[18:44] <teward> Akuli: it's really not that hard, me and nacc can help you
[18:44] <teward> or i'm happy to steal credit and make the patch/debdiff myself :P
[18:45] <teward> forget I said that :)
[18:45] <teward> just saying, it's not that hard to open the file on your computer, and run a diff on the new code vs. the old.
[18:45] <Akuli> right now my report looks like this http://dpaste.com/0ABZ1PS
[18:45] <Akuli> are they ok with just one file's diff?
[18:45] <Akuli> lets do it then
[18:46] <teward> if you can create the .diff and attach it, someone else can do the debdiff, or they can do it themselves
[18:46] <Akuli> i can do the diff
[18:47] <teward> then create the bug and attach the diff as an attachment.
[18:48] <Akuli> should it be 'diff old new' or 'diff new old'?
[18:49] <teward> diff old new.  But, I prefer to use `diff -Naur old new` instead.  Gives the output like this, which I seem to like more (more like git diffs...)
[18:49] <teward> http://paste.ubuntu.com/20488350/
[18:50] <dobey> git format-patch :)
[18:50] <teward> but note I tend to work on whole dirs, so...
[18:50] <nacc> Akuli: usually, you'd use two directories
[18:50] <nacc> Akuli: one which is the pristine original version
[18:50] <Akuli> well i only have one file to change
[18:50] <nacc> Akuli: and one which is your modified version
[18:51] <teward> dobey: heheh, nice
[18:51] <Akuli> so which is more appropriate? diff -Naur old new or diff old new?
[18:52] <nacc> the former (-Naur or -urpN)
[18:52] <dobey> really needs to be a unified format diff
[18:52] <dobey> and really should be against the source tree, not installed files
[18:53] <Akuli> in that case i'll let someone else do the diff for me
[18:53] <nacc> dobey: +1
[18:53] <Akuli> i'm not going to download the source package for three lines
[18:53] <nacc> sigh, ok
[18:55] <Akuli> and we have a bug report https://bugs.launchpad.net/ubuntu/+source/command-not-found/+bug/1605732
[18:55] <ubot5> Launchpad bug 1605732 in command-not-found (Ubuntu) "Entering a long, invalid command to the terminal freezes the system" [Undecided,New]
[18:55] <dobey> and really, this discussion belongs in #ubuntu-devel now as it's not about launchpad :)
[18:55] <teward> indeed
[18:55] <Akuli> am i going to get notified in my email about that?
[18:56] <teward> notified in email about what?
[18:56] <Akuli> if people comment the bug report
[18:56] <dobey> yes