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| rleigh | Hi folks. Could anyone point me to where to go for support for problems with a launchpad account? The webform I filled in a few times over the last year or so seems to have gone into the void! | 11:07 |
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| cjwatson | rleigh: Do you recall which form you filled in? | 11:24 |
| cjwatson | rleigh: And what kind of problem? (I ask because it might affect the answer.) | 11:24 |
| rleigh | cjwatson: I was trying to find the form on the website again for reference but I can't find it. | 11:41 |
| rleigh | I think it was linked from https://login.launchpad.net/+login but I might be misremembering. | 11:43 |
| rleigh | Basically, the problem is that my account (rleigh) still requires rleigh@debian.org as the address even though I'm no longer a DD and I changed the account email to rleigh@codelibre.net. I don't see any way of fixing this myself once logged in. | 11:44 |
| axino | rleigh: if you go to https://login.launchpad.net/ you have a "manage my email addresses" link | 11:45 |
| rleigh | axino: Ah, great thanks. I didn't realise that the launchpad preferences were completely separate from this. | 11:48 |
| axino | rleigh: I _think_ this will do what you want but I'm not 100% sure | 11:51 |
| wgrant | axino is correct. | 11:52 |
| wgrant | login.launchpad.net used to be part of launchpad.net and share a database, but then SSO got split out but the old domain stayed mostly to thoroughly confuse users. | 11:53 |
| wgrant | login.launchpad.net now == login.ubuntu.com, which is a totally separate service from LP | 11:53 |
| rleigh | Awesome, thanks. I can now log in with my actual email address. | 11:55 |
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