[02:29] <studio-user308-g> hello everyone
[02:30] <studio-user308-g> i need some help with a fresh installation of ubuntu studio
[02:30] <studio-user308-g> can someone help me?
[02:30] <studio-user308-g> problems with audio (establishing connection to pulseaudio. Please wait.....)
[02:34] <studio-user308-g> does anyone in here (in fact) or this is only many logins without a human?
[15:42] <Guitarlayton> I am stumped.  I can see graphic evidence that sound is getting through to the DAW (Ardor 5 in Ubuntu Studio 16.10 but I get the following message along with a cannot connect to Jack Server message. 11:34:45.843 Logging started --- Sat Nov 26 11:34:45 2016 --- 11:34:47.891 Statistics reset. 11:34:48.216 ALSA connection change. 11:34:48.317 D-BUS: Service is available (org.jackaudio.service aka jackdbus). 11:34:48.617 D-BU
[15:48] <OvenWerks> Guitarlayton: I think I need more info :)
[15:48] <OvenWerks> can you run: cd /tmp && wget http://jackaudio.org/downloads/adevices.sh && bash ./adevices.sh
[15:48] <OvenWerks> and paste the output to pastbin.com and put the url here?
[15:59] <Guitarlayton> OvenWerks hope this is what you require - http://pastebin.com/6mrEqR9s
[16:00] <OvenWerks> Jack is not running.
[16:01] <OvenWerks> I think you would want to use the FA101 for both input and output?
[16:02] <OvenWerks> qjackctl needs to be setup to do that with settings.
[16:02] <Guitarlayton> are you able to step me through it?
[16:02] <OvenWerks> I will try :)  It looks like qjackctl is already running, so open the settings pannel
[16:03] <Guitarlayton> settings on Qjackt or some other system perameter?
[16:03] <Guitarlayton> done
[16:03] <OvenWerks> settings in qjackctl
[16:03] <Guitarlayton> I'm with ya
[16:03] <OvenWerks> Right in the middle there is an interface box with a drop down
[16:04] <Guitarlayton> I see it
[16:04] <OvenWerks> So click on that and find hw:FA101 and select that.
[16:04] <Guitarlayton> set to hw:FA101
[16:05] <OvenWerks>  set sample rate to 48000, frames to 1024, periods to 2 and then hit OK at the bottom
[16:06] <Guitarlayton> OK is greyed out
[16:06] <OvenWerks> So did any of the settings actually change or did I give you the settings you already had?
[16:07] <OvenWerks> If I gave you the settings you already had then you can hit cancel instead
[16:07] <Guitarlayton> no the settings changed I ws at 44.1 and 512K and 3
[16:08] <OvenWerks> Thats odd.
[16:08] <Guitarlayton> what about MIDI driver selection?
[16:08] <OvenWerks> none
[16:09] <OvenWerks>  driver ALSA
[16:09] <Guitarlayton> all set to these settings but 'OK' still grey
[16:10] <OvenWerks> Have you set any of the settings on any other tab?
[16:10] <Guitarlayton> I'll check, I am sure there are finger problems all over the place!
[16:11] <Guitarlayton> Not that I can obviously tell.  Is there a reset to default setting?
[16:12] <OvenWerks> if you have not gone to other tabs before there should be no changes.
[16:12] <Guitarlayton> is it possible that jack is corrupt?
[16:12] <OvenWerks> Does clicking on the realtime check box make any difference?
[16:13] <OvenWerks> qjackctl is a separate application from jackd
[16:13] <Guitarlayton> thanks trying to sort all this out
[16:13] <Guitarlayton> trying real time
[16:14] <OvenWerks> back in a minute...
[16:14] <Guitarlayton> should I try saving the config under a new name?
[16:14] <Guitarlayton> umkay
[16:16] <OvenWerks> no
[16:16] <OvenWerks> sticking with default is best.
[16:17] <OvenWerks> presetname should be (default), Advanced-> Name should be (default)
[16:17] <Guitarlayton> they both are now
[16:18] <OvenWerks> is ok still greyed out?
[16:18] <Guitarlayton> yes
[16:20] <OvenWerks> maybe lets start over.... hit cancel on the setup window. and exit qjackctl
[16:20] <Guitarlayton> apply changes - yes?
[16:21] <OvenWerks> yes
[16:21] <OvenWerks> restart qjackctl
[16:22] <OvenWerks> There is a green triangle that says start, click that.
[16:26] <Guitarlayton> I restarted Qjackt and it gave me this error message 'Efor-JACK Audio Cinnection Kit' in a dialogue box "D-BUS: JACK server could not be started . . . . sorry"   'cancel (button)'
[16:27] <OvenWerks> in a terminal type jack_control status
[16:28] <Guitarlayton> I hit cancel and a new Error: Jack Audio Connection Kit- "Could not connect to JACK server as client. - Overall operation failed. - Unable to connect to server. Please check the messages window for more info." 'cancel button'
[16:28] <OvenWerks> under the green triangle is another button that should open the messages window.
[16:29] <Guitarlayton> got it
[16:29] <Guitarlayton> have copied the message do you want me to post it on pastebin?
[16:30] <OvenWerks> sure
[16:31] <Guitarlayton> http://pastebin.com/vBWE5ynn
[16:34] <OvenWerks> Ok, lets really just start over. It was trying to start the wrong device so far as I can tell. and some other things may be wonky.
[16:34] <OvenWerks> so kill qjackctl
[16:34] <OvenWerks> jack_control exit
[16:35] <OvenWerks> rm /home/guitarlayton/.config/jack/conf.xml
[16:35] <OvenWerks> rm /home/guitarlayton/.config/rncbc.org/QjackCtl.conf
[16:35] <Guitarlayton> do you want me to run this in Xterm?
[16:35] <OvenWerks> yes to all
[16:37] <Guitarlayton> output rom xterm - "guitarlayton@guitarlayton-MP061:/tmp$ jack control exit The program 'jack' is currently not installed. You can install it by typing: sudo apt install jack"
[16:37] <Guitarlayton> do I need to be in a different directory?
[16:38] <OvenWerks> no, it is jack_control exit
[16:38] <OvenWerks> note the underline between jack and control
[16:39] <Guitarlayton> lots o writing going on
[16:39] <Guitarlayton> looks like jack loaded
[16:40] <OvenWerks> that doesn't make sense
[16:40] <OvenWerks> the exit shouod make it stop.
[16:40] <OvenWerks> *should
[16:43] <OvenWerks> anyway, if you type in ps x
[16:44] <OvenWerks> do you see anything with jack init (jackd, jackdbus, qjackctl)
[16:47] <Guitarlayton> I typed ps x but saw nothing alluding to Jack in the output in xterm
[16:47] <OvenWerks> cool, good
[16:47] <OvenWerks> try the two rm lines above
[16:47] <OvenWerks> rm /home/guitarlayton/.config/jack/conf.xml
[16:47] <OvenWerks> rm /home/guitarlayton/.config/rncbc.org/QjackCtl.conf
[16:47] <OvenWerks> They shouod say not found
[16:48] <OvenWerks> or nothing
[16:48] <OvenWerks> Then start qjackctl again.
[16:49] <Guitarlayton> no such file or directory
[16:49] <Guitarlayton> starting
[16:49] <OvenWerks> in qjackctl open settings
[16:49] <Guitarlayton> setup?
[16:50] <OvenWerks> right. setup
[16:50] <Guitarlayton> there , no error message this time
[16:50] <OvenWerks> change only the Interface to the audio you want to use
[16:52] <Guitarlayton> can you be a little more specific please?  are you referring to 'connections'
[16:53] <OvenWerks> I was talking about setup, but I guess you are beyond that already :)
[16:53] <OvenWerks> if you open connections you should see system inoputs and playback
[16:53] <Guitarlayton> oh no still in Setup
[16:54] <OvenWerks> good
[16:54] <Guitarlayton> where do I find the audio on the set up tab
[16:54] <OvenWerks> in setup there should be an interfaces box in the middle with hw:<something>
[16:54] <OvenWerks> what does that say?
[16:55] <Guitarlayton> (deault)
[16:55] <Guitarlayton> default
[16:56] <OvenWerks> Change that to one of hw:Intel for internal audio or hw:FA101 for the EDIROL
[16:57] <OvenWerks> default will be the i37 which seems to have to input or outputs on it.
[16:57] <OvenWerks> ... no inputs or outputs
[16:58] <OvenWerks> then select OK on the bottom of the window
[16:59] <Guitarlayton> sorry to be so anal but there are 2 xchoces for the FA101 does it matter which one I select?
[17:00] <OvenWerks> I would select the hw:FA101 over hw:FA101,0 or hw:FA101,0,0
[17:00] <OvenWerks> Though they should be the same
[17:01] <Guitarlayton> done
[17:01] <OvenWerks> OK works now?
[17:03] <OvenWerks> You should have hit OK and the setup window goes away
[17:03] <OvenWerks> then hit start
[17:03] <OvenWerks> (with the green triangle)
[17:05] <Guitarlayton> everything seems to be working.  many, many thanks OvenWerks
[17:05] <OvenWerks> No problem.
[17:05] <Guitarlayton> late dude
[17:06] <OvenWerks> o/
[20:56] <studio-user368> boa tarde