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Sameh | hello | 21:17 |
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Sameh | can some1 help me? | 21:18 |
wxl | Sameh: this is not necessarily support, but if you tell me your problem, i can point you in the right direction | 21:19 |
Sameh | I have a vaio sony laptop and my wifi doesnt work on it after i installed ubuntu 16.04 | 21:20 |
Sameh | i tried the additional drivers and my driver was there and marked | 21:20 |
wxl | Sameh: if you're fine with english, then i would suggest #ubuntu. otherwise, let me know your preferred language | 21:20 |
Sameh | english or arabic | 21:20 |
wxl | let me see if i can find the place for arabic | 21:21 |
Sameh | ok | 21:21 |
wxl | !arabic | Sameh | 21:21 |
ubot5 | Sameh: For Arabic language support, please : /join #ubuntu-arabic : للحصول على الدعم باللغة العربية | 21:21 |
wxl | there ya go :) | 21:22 |
wxl | there are also some channels specific to particular regions, too | 21:22 |
wxl | but that may be better if you wanted in person support | 21:22 |
wxl | you can interact with a map at loco.ubuntu.com | 21:22 |
* genii makes sure wxl gets some of the good coffee | 21:23 | |
wxl | thanks genii. i needed a refill | 21:25 |
genii | :) | 21:25 |
Sameh | wxl | 21:29 |
Sameh | wxl: there is no respond in the other channels.. can u help me with my poor english though? :D | 21:30 |
wxl | Sameh: usually a little bit of patience is suffient. especially in #ubuntu. it tends to be very active. | 21:31 |
wxl | Sameh: that said, we'd need to know what device you have. could you pastebin the results of `lspci -nnk` | 21:32 |
Sameh | okay sec | 21:32 |
Sameh | http://pastebin.com/Zm3UtXxN | 21:37 |
wxl | ah yes broadcom | 21:38 |
wxl | so fun | 21:38 |
wxl | !broadcom | 21:38 |
ubot5 | Help with Broadcom bcm43xx can be found at https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx | 21:38 |
wxl | ^^ follow that, Sameh | 21:38 |
wxl | you have a BCM43142 | 21:38 |
wxl | the PCI ID is 14e4:4365 | 21:38 |
wxl | seems like you have TWO kernel modules (bcma, wl | 21:39 |
wxl | that's probably part of your problem | 21:39 |
wxl | that wiki page talks about how to blacklist. you should follow that for the one you're not using | 21:39 |
Sameh | okay i will try | 21:39 |
wxl | also while i'm at it i notice you have two modules for video as well (nvidiafb, nouveau). you should probably blacklist the one you're not using | 21:39 |
wxl | also it seems like you're not currently using either one of those kernel drivers for the wifi | 21:40 |
wxl | which is troubling as it suggests that they're not working | 21:40 |
wxl | first start with making sure that they're the right driver | 21:40 |
wxl | ping me if you need further help | 21:40 |
Sameh | okay | 21:41 |
Sameh | thanks :D | 21:41 |
wxl | no problem :) | 21:41 |
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