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| himcesjf | Whom to contact for launchpad account issues? | 17:55 |
|---|---|---|
| caraka | There is a certain kind of bug you can file for account requests not handled by the faq. I just woke up sorry - it's inhere somewhere. https://answers.launchpad.net/launchpad/+faqs | 18:34 |
| himcesjf | Hey caraka. Morning! I have a username issue | 18:35 |
| himcesjf | I accidentally created a new launchpad account assuming that I don't have one but I had one. | 18:35 |
| himcesjf | And chose username of my choice | 18:35 |
| himcesjf | Later I realised that I have an account so I deleted my new account and with that I lost my username | 18:36 |
| himcesjf | I am unable to change username on my new account even when the account related to the desired username is permanently deleted | 18:36 |
| caraka | I don;t know if it's covered in the faq, but you can just delete the new account and carry on, or you can merge them. I only know this because I watched cjwatson talk someone through it about 3 days ago. :D | 18:37 |
| himcesjf | er, I deleted my new account and I am unable to change username on my old account* | 18:37 |
| himcesjf | I don't see it in FAQs | 18:37 |
| caraka | https://answers.launchpad.net/launchpad/+faq/569 | 18:39 |
| dobey | i don't think you can delete accounts on launchpad. it sounds like what you did was cancel the account on login.ubuntu.com, but the launchpad "person" still exists | 18:44 |
| caraka | ^ Here's someone with far more brains than I. | 18:45 |
| dobey | you can deactivate an account on launchpad, and i think that usually results in the username for it being changed to foo-deactivated from foo | 18:46 |
| dobey | but from what you said, it sounds like you probably deleted/canceled the ubuntu login account side, and not on launchpad | 18:46 |
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| cjwatson | himcesjf: I'm not working today, but email me details of the affected accounts (cjwatson@canonical.com) and I'll get it sorted out for you. I'll expect to be able to email you on the email address associated with the account to verify that you own it. | 19:15 |
| cjwatson | himcesjf: I expect dobey's right and that the Launchpad part of the account still exists, though. In that case you can follow the FAQ entry above to merge them. | 19:18 |
| cjwatson | himcesjf: So that's https://help.launchpad.net/YourAccount/Merging; please try that before resorting to emailing me. | 19:20 |
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