| Langjan | Good morning all | 07:57 |
|---|---|---|
| Langjan | my laptop (Lubuntu) cannot "see" my Huawei Vodafone dongle. I have reinstalled modem manager and usb modeswitch, the dongle shows blue but there seems to be a blockage. Any suggestions, please? | 08:26 |
| bushtech_ | Langjan: have you tried it on different usb ports on your lappie? | 09:48 |
| bushtech_ | do the commands df and lsdb show anything interesting? | 09:51 |
| CraigZim | df | 09:52 |
| Langjan | Hi bushtech_its now in a different usb port. df shows quite a lot but I dont see anything (in my ignorance) that seems to indicate a problem. lsdb is "command not found" | 10:09 |
| Langjan | It's connected on wifi, which in turn will not deactivate so I force-deactivate it by changing settings to see if the mobile will connect | 10:10 |
| bushtech_ | do you recognise your drives under df?. We're trying to find something new there which would be the dongle | 10:13 |
| bushtech_ | unplug dongle and run df. make note of whats there. Then plug dongle in and see if something new appears | 10:14 |
| Langjan | ok will do thks bushtech_ | 10:14 |
| bushtech_ | thats the dongle. Then at least we know what its called | 10:14 |
| Langjan | bushtech_, nothing more shows up | 10:19 |
| Langjan | Dongle lights up to blue but is not picked up | 10:19 |
| bushtech_ | hmm strange | 10:20 |
| bushtech_ | anybody who can help here? | 10:21 |
| Langjan | What's strange also is it used to work, I cannot say why and exactly when it started playing up | 10:21 |
| bushtech_ | try df -Th | 10:22 |
| Langjan | df -Th nothing more | 10:23 |
| bushtech_ | what is there? | 10:24 |
| Langjan | same uotput as in just df | 10:24 |
| bushtech_ | can you list them, maybe just the /dev ones | 10:25 |
| Langjan | udev and sda/1 | 10:27 |
| Langjan | four more show "none" | 10:27 |
| bushtech_ | /sda/1is prob your hard drive | 10:28 |
| Langjan | yes | 10:29 |
| bushtech_ | ok leave terminal and click on disks in desktop | 10:29 |
| bushtech_ | see if it's there | 10:30 |
| Langjan | Yes it shows dev/sr1 (read only) | 10:31 |
| Langjan | but under CD drive | 10:32 |
| bushtech_ | ? | 10:33 |
| bushtech_ | does /sr1 size correspond to the size of your HDD? | 10:33 |
| Langjan | CD Drive dev/sr1 | 10:33 |
| Langjan | no HDD is dev sda1 | 10:34 |
| Langjan | This one shows huwaei 34 MB | 10:34 |
| bushtech_ | ok so is /dev/SR1 tour dongle? | 10:34 |
| Langjan | yes | 10:34 |
| bushtech_ | right progress :) | 10:35 |
| Langjan | Good! | 10:36 |
| bushtech_ | Try This: sudo mount -o rw /dev/sr1 /mnt | 10:38 |
| Langjan | ok | 10:39 |
| Langjan | block device dev/sr1 is write-protected, mounting read-only | 10:41 |
| bushtech_ | Ok so it is mounted | 10:42 |
| bushtech_ | sowhat o you want to do, connect? | 10:42 |
| Langjan | mounted at filesystem/root | 10:42 |
| Langjan | yes | 10:42 |
| Langjan | Currently connected on my wifi | 10:44 |
| Langjan | I wantt o be able to connect on dongle when away from wifi | 10:44 |
| bushtech_ | Have you installed Vodafone Mobile broadband software | 10:45 |
| Langjan | Well it worked on this sytem until recently and nothing that I am aware of has changed except that it does not connect now | 10:46 |
| bushtech_ | maybe reinstall the software or update it | 10:46 |
| Langjan | ok will try, is that software from vodacom website or available from repos? | 10:47 |
| bushtech_ | would think voda | 10:49 |
| Langjan | ok thks bushtech_ will have a go | 10:49 |
| jan_ | hi bushtech_ I found nothing for Linux at Vodacom, then found software for Vodacom via Synaptic, installed nut no luck. Am now trying to see if I can update the dongle software via Windows. | 11:17 |
| Langjan | bushtech_, I upgraded the Huawei dongle firmware via Win 7, then rebooted, deleted the old mobile connection, created a new connection but still no luck. | 12:08 |
| bushtech_ | running out of ideas | 12:44 |
| bushtech_ | maybe try running it through wine | 12:44 |
| MaNI | what does dmesg say when you plug it in? | 13:06 |
| Langjan | Hi MaNI - dmesg? | 14:08 |
| Langjan | Sorry you lost me there | 14:08 |
| Langjan | I am contemplating a fresh install... | 14:10 |
| Langjan | bushtech_, wine is not an option for me, I have nightmarish memories of wine - the point is, it did run on the existing system so either there is something wrong with the dongle or the OS | 14:11 |
| bushtech_ | type dmesg in command line | 14:13 |
| Langjan | Refers to a firmware bug | 14:16 |
| Langjan | then OSC failed (AE not found); disabling ASPM | 14:18 |
| Langjan | System wakeup disabled by ACPI | 14:19 |
| Langjan | mentions some conflicts | 14:20 |
| bushtech_ | bokant my vuurmaakplek | 14:24 |
| bushtech_ | MaNi | 14:24 |
| Langjan | Very long output, ends with "perf interrupt took too long (2526 > 2500), lowering kernel.perf_event_max_sample_rate to 50000 | 14:26 |
| paddatrapper | Langjan: try unplug then run sudo dmesg -w and plug it back in | 14:32 |
| paddatrapper | That will follow the output and you can see what pops up when you plug it in | 14:32 |
| Langjan | ok paddatrapper | 14:33 |
| Langjan | paddatrapper, same popup as before, disconnected, you are now offline | 14:36 |
| Langjan | feedback on dmesg -w was: invalid option --'w' | 14:38 |
| paddatrapper | Langjan: I'm not at a pc currently, but you're looking for the flag to follow the output | 15:00 |
| Langjan | paddatrapper, the only output was "invalid option --'w' " - was that command correct? | 15:16 |
| bushtech_ | dmesg -w not a valid command | 15:21 |
| inetpro | what version of Ubuntu is that? | 15:26 |
| Langjan | Hi inetpro it's Lubuntu 14.04 | 15:26 |
| inetpro | goeie middag almal | 15:26 |
| inetpro | yep, that version didn't have the -w option yet | 15:27 |
| Langjan | so do I just do dmesg? | 15:28 |
| inetpro | Langjan: do the following and then insert and or remove and see what happens | 15:28 |
| inetpro | tail -f /var/log/syslog | 15:28 |
| Langjan | is that the full command starting with ""tail"? | 15:29 |
| inetpro | yep | 15:29 |
| Langjan | ok thks | 15:29 |
| Langjan | with dongle disconnected? | 15:29 |
| inetpro | either way | 15:30 |
| Langjan | ok | 15:30 |
| inetpro | you should see stuff as you insert or remove | 15:30 |
| inetpro | and when you have seen what you needed to see you press ctrl+c to stop following the output of that logfile | 15:31 |
| Langjan | host name not found:ntp.ubuntu.com | 15:31 |
| inetpro | that's not relevant | 15:32 |
| inetpro | if that doesn't help try this | 15:34 |
| inetpro | tail -f /var/log/dmesg | 15:34 |
| Langjan | ok | 15:34 |
| inetpro | every time you remove or insert a device you should see some output there | 15:35 |
| Langjan | inetpro, theres quite a long output but Greek to me, what should I be looking for? | 15:36 |
| inetpro | paste at https://bin.snyman.info/ | 15:37 |
| Langjan | ok thks | 15:37 |
| Langjan | I just have top transfer to my desktop | 15:39 |
| inetpro | ?? | 15:39 |
| inetpro | what does that mean? | 15:39 |
| Langjan | laptop not currently online | 15:39 |
| inetpro | ah lol, top with the p :-) | 15:40 |
| Langjan | its the laptop problem and I have disconnected the other connections while trying to get this one going | 15:40 |
| inetpro | or without the p | 15:40 |
| Langjan | aye | 15:40 |
| Langjan | goeie begryper, dubbele woord...lmga! Sorry | 15:41 |
| * inetpro failing to read between the lines | 15:41 | |
| inetpro | Langjan: you could also just type some info per line and google for it | 15:42 |
| Langjan | https://bin.snyman.info/mmm4w5t5 | 15:43 |
| inetpro | should find lots of similar output online and then you just go down the rabbit hole to find others with similar issues | 15:44 |
| inetpro | hmm... | 15:44 |
| inetpro | none of that seems relevant either | 15:45 |
| inetpro | or is it? I don't know now | 15:45 |
| Langjan | That dongle was running well for a long time, strange... | 15:46 |
| inetpro | those lines get triggered when you remove or insert? | 15:46 |
| inetpro | have you tried multiple removes and inserts? | 15:46 |
| Langjan | It was removed | 15:46 |
| Langjan | well not specifically, but have removed and insetrted many times, nothing shows | 15:47 |
| inetpro | do it while you look at that output and then see the pattern when you do it | 15:47 |
| inetpro | give a few seconds each time you insert or remove | 15:48 |
| inetpro | s/give/wait/ | 15:48 |
| Langjan | nothing | 15:48 |
| inetpro | ai! | 15:49 |
| Langjan | waited until the light went blue | 15:49 |
| Langjan | Lubuntu OS problem? | 15:50 |
| * inetpro suspecting you must have blacklisted the device with all the troubleshooting... but can't be sure about that | 15:50 | |
| Langjan | Fresh install is easy, theres not much on that machine | 15:51 |
| inetpro | I bet it will work on a fresh install | 15:51 |
| Langjan | You confirm my feelings... | 15:51 |
| Langjan | I had a simultaneous problem with wifi which I eventually sorted out | 15:52 |
| Langjan | OK not serious, I will do a fresh next week and let you know what happens | 15:53 |
| Langjan | Many thanks guys | 15:53 |
| inetpro | you're welcome | 15:54 |
| inetpro | maybe someone will have better advice until then | 15:54 |
| Langjan | OK thks, enjoy the rest of the weekend | 15:55 |
| inetpro | same there, thanks | 15:55 |
| Langjan | thks inetpro | 15:55 |
| inetpro | just close that fridge door of yours for me please | 15:55 |
| Langjan | Lmga! I'm on the other side - you must close yours thats where its coming from! | 15:58 |
| Langjan | Not too bad here, was 8° this morn and lekker sunny Bushveld day | 15:58 |
| bushtech_ | can't the lappie run straight ubuntu? | 16:00 |
| Langjan | It can bushtech_ but its frustratingly slow | 16:02 |
| Langjan | perhaps I must try gnome instead of unity? | 16:02 |
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