/srv/irclogs.ubuntu.com/2017/06/12/#ubuntu-za.txt

LangjanG'morning all, anybody been in touch with kilos?  05:52
inetprogood mornings everyone 07:12
Kilosmorning all and sundry07:30
chesedomorning all08:45
=== MaNL is now known as MaNI
andrewlsdAfternoon peeps o/10:13
qwebirc72896Hello good day10:19
qwebirc72896anybody here that could help a non-computer wizz with ubuntu problem10:29
Kilos-what is your prob qwebirc72896 10:30
Kilos-explain the problem and be patient till someone gets a chance to help you10:30
Kilos-hi andrewlsd 10:31
thatgraemeguymorning peoples10:33
thatgraemeguymaaz: seen cryterion10:33
Maazthatgraemeguy: cryterion was last seen 1 month, 17 days, 15 hours, 44 minutes and 3 seconds ago in #ubuntu-za on freenode [2017-04-25 20:49:23 SAST], and has been offline on freenode since 2017-04-26 12:17:47 SAST10:33
Kilos-hi thatgraemeguy 10:33
qwebirc72896Hi Kilos, thanks 10:38
Kilos-you welcome10:38
qwebirc72896My wifi... it's just not working now at all..I'm at the end my tether10:39
Kilos-you can also get an irc client and hang here full time like most of us10:39
qwebirc72896I've tried every googled solution offered: re-installing the realtek driver; reconfiguring, cloning...alles10:39
andrewlsdqwebirc72896: "not working now at all"  < was it working before? and... what has changed since then (e.g running updates)10:40
Kilos-what release of ubuntu are you using10:40
qwebirc72896it was working before... just put it on the other day...and gone, nothing10:40
qwebirc72896I restarted the network manager...nothing10:40
qwebirc72896I'm on ubuntu 1610:40
andrewlsdhmm. network-manager not likely to help if the hardware isn't actually detected/enabled.10:41
andrewlsd... where detected & enabled requires a kernel module and firmware to be loaded10:41
qwebirc72896I'm an Ubuntu user for the past 9 years...this is my first ever fatal problem I've had that's really debilitating10:41
andrewlsd"kernel module and firmware" roughly equates to "driver" in windows speak10:41
qwebirc72896Anybody in the CapeTown area I could just take this to.....I'm like sudo-ed out10:42
andrewlsdshort term workarounds (albeit not ideal) that I have used include buying a tiny USB wireless-N dongle.  Any of the ones supported by Raspberry Pi's would work10:42
andrewlsdqwebirc72896: North or South CT area?10:43
qwebirc72896uuuhh..no man, why should I buy anything...this must be sorted out...Ubuntu is forever10:43
qwebirc72896anywhere...I don't care...need to get this fixed10:43
andrewlsdbecause those dongles cost about R99, which is worth less than the time you've spent or will spend to get this fixed10:43
andrewlsdI'm in the Northern Suburbs.10:44
qwebirc72896yes... fine 10:44
qwebirc72896and you could work on this....?10:44
andrewlsdyes. there are some others in the south, which is why I asked.10:45
qwebirc72896ah I see...now, I'm pretty much in the middle...Heideveld...so either way works for me10:45
andrewlsd... problem is likely to be tied to a kernel upgrade that may have happened.10:45
andrewlsd... since it showed itself after a reboot/shutdown.10:46
qwebirc72896I saw that in one of my googled solution... looked up what kernal...I'm on 4 something10:46
=== Kilos- is now known as Kilos
andrewlsdIf you want to pop around to my place we can look at it for an hour or two. Can't make it an all day thing as I'll may have to attend to other clients.10:47
qwebirc72896definately...cause it was just the other day...switched on..and no more wifi. It's been working for 2 years (this is a new PC that I de-microsofted on purchase) 10:47
qwebirc72896perfecto please comrade10:47
qwebirc72896my gut feeling is that it ain't a mega issue...can be sorted out sharp sharp...if you just know and have an idea10:48
andrewlsdqwebirc72896: I sent you a direct message.10:48
andrewlsdlet me know if you got it.10:48
qwebirc72896ah see it10:48
qwebirc72896what the lsd stand for at end of name10:49
Kilosandrewlsd get him sorted with an irc client as well10:51
Kiloshehe10:51
andrewlsdKilos: =110:52
andrewlsdKilos: +110:52
Kiloshehe10:52
andrewlsdqwebirc72896: I work for LSD.co.za10:52
Kilosqwebirc72896 if you hang out in this channel you can learn lots by watching others get helped and by helping noobs yourself10:53
Kilosyou can also join our mailing list which you will find there on the site under get involved10:54
andrewlsdqwebirc72896 has safely arrived at andrewlsd.11:31
Kilosyay11:31
andrewlsdHi Kilos and #ubuntu-za peeps: some feedback about qwebirc72896's issue.  His wifi card uses RTL8723be module. for some reason, the dkms bit wasn't successfully installing the module. It was building it, but not loading it.  (There may be another version of the module present preventing it from loading)12:55
andrewlsdat the end insmod /lib/modules/`uname -r`/updates/dkms/rtl8723be.ko would make the wifi work..  but "modprobe" didn't seem to know about the DKMS path.12:55
andrewlsdso his wifi is working12:56
Kiloswell done andrewlsd sorry i took so long14:59
smileandrewlsd: is insmod permanent?16:25
pavlushkaMaaz: seen Kilos 16:28
Maazpavlushka: Kilos was last seen 1 hour, 29 minutes and 57 seconds ago in #ubuntu-za on freenode [2017-06-12 16:59:01 SAST], and has been online on freenode since 2017-06-12 12:47:06 SAST16:28
Kilosnight everyone, sleep tight19:02

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