[01:45] my understanding is Ubuntu forked kstatusnotifier and used it for 17.10. My question is, what's it called in 17.10/how can I find it in dconf? === caravena_ is now known as caravena [21:43] Hello [21:43] my ubuntu MATE 17.10 doesn't wake from sleep [21:44] how do I start fixing this problem? [21:46] d_1_stortion: Is your system fully updated? [21:47] yes [21:47] d_1_stortion: it's likely you need to add an acpi_osi= kernel command line option to have Linux pretend to be a Windows version [21:47] how do I do that? [21:48] d_1_stortion: most of these sleep issues are caused by the ACPI DSDT of the motherboard only providing full features to Windows OSes [21:48] but sleep worked like 5 days ago [21:48] that someday it just stopped [21:48] d_1_stortion: "sudo strings /sys/firmware/acpi/tables/DSDT | grep -i windows" and tell us the results (or pastebin them) [21:49] https://pastebin.com/VfmuDcB1 [21:49] d_1_stortion: we're looking for what we think is the most recent version of Windows [21:49] d_1_stortion: so for your system it looks like "Windows 2012" [21:49] oh, I forgot to tell, I dualboot with windows7 if that matters [21:50] d_1_stortion: now we have to add that entry to the kernel command-line in the grub settings [21:51] d_1_stortion: sudo sed -i 's/^$GRUB_CMDLINE_LINUX=.*$"$/\1 \\"acpi_osi=Windows 2012\\""/' /etc/default/grub " [21:52] d_1_stortion: then "sudo update-grub", do a reboot and then test suspend/resume. If that works you're sorted; otherwise we can dig further [21:52] oh so this changes grub file [21:52] like when brightness doesnt work on laptops [21:52] d_1_stortion: correct [21:52] sure I'll try [21:52] d_1_stortion: this is a VERY common issue unfortunately [21:52] it's x220 thinkpad [21:52] it shouldn't be :) [21:53] I don't know why but command doesn't go trough [21:53] it makes a > char in new line [21:54] I'll just manually edit grub file [21:54] d_1_stortion: missing quote or extra quote ? [21:54] something like that [21:54] I surround commands you should use with double-quotes - you don't need those on your command line [21:54] oh [21:55] d_1_stortion: so you can differentiate my commentary from commands to run [21:55] btw do I add this in _LINUX_DEFAULT or _LINUX variable? [21:55] d_1_stortion: run the command and it'll add it to the correct variable: GRUB_CMDLINE_LINUX [21:56] d_1_stortion: ..._DEFAULT is for the default entries only so wouldn't bet used for Recovery or other entries [21:57] command added acpi_osi=Windows 2012 ; but it adden some "/" so i manually fixed that [21:57] I try now [21:57] brb [21:57] d_1_stortion: they should be there!! [21:57] oh [21:57] why's that? [21:57] d_1_stortion: just use the command as I showed it, don't edit ANYTHING else it won't work [21:57] ok [21:57] the \"Windows 2012\" is required just like that. [21:57] * TJ- rolls eyes [21:59] how can I get the applications menu extension to work? [22:00] ok so [22:01] laptop still doesn't wake up. Power LED and Caps Lock LED just blinks ones and that it seems like the laptop restart that then LEDs blink again [22:01] it does this in a loop [22:01] 3 seconds loop [22:02] d_1_stortion_: did you correct the edits you made to the GRUB entry? unless that is correct it won't do anything [22:02] d_1_stortion_: reboot the laptop and show us "cat /proc/cmdline" [22:03] let me try again [22:03] brb [22:06] BOOT_IMAGE=/boot/vmlinuz-4.13.0-11-generic.efi.signed root=UUID=fb7f9c3d-1a3b-47cc-80ab-1b7d035bb272 ro "acpi_osi=Windows 2012" quiet splash vt.handoff=7 [22:06] d_1_stortion: OK that looks correct, you'll notice the " around the entire option since it contains a space [22:07] ok [22:07] but the problem stil persists [22:07] still* [22:07] d_1_stortion: so if the failure is still happening the next thing to do is examine /var/log/kern.log and see if there are any clues there. If not, you'll likey need to add "debug" to the kernel command-line too and try again so you capture more kernel messages [22:08] d_1_stortion: you're doing an S3 memory sleep, not trying to hibernate to disk, is that correct? [22:08] isn't it to RAM? [22:08] when you close the lid [22:09] oh [22:09] It can be whatever you configure the system to do. S3 sleep (suspend) is the usual action [22:09] yeah, I misread the message :) [22:09] I'm not hibernating, yes [22:10] I'm guessing the PC still has older versions of the kernel installed, so I'd recommend trying the oldest one by rebooting, pressing Escape to get the GRUB boot menu, choosing the "Advanced..." sub-menu, then booting the oldest kernel version you can see. [22:10] If that works you know you've got a kernel regression of some sort. [22:10] I tried that already [22:11] on kernel 4.12.x but it didn't work [22:11] what versions are installed? "pastebinit <( ls /boot/vmlinuz* )" [22:11] maybe I'll just have to wait for them to make some kind of update [22:12] https://pastebin.com/T1eLJ48d [22:12] d_1_stortion: are you able to remove the battery from that laptop? if so, it might be worth taking it out for a minute. I've seen this kind of issue where with the battery in some parts of the mobo remain powered and 'remember' bad config [22:13] removing battery when AC is in and laptop running or when? [22:13] d_1_stortion: shutdown, power-off, and remove battery [22:15] ok [22:15] do I delete that grub modification? [22:15] d_1_stortion: I'd keep it, it can only help because otherwise the system won't enable all power/config features for Linux [22:15] ok [22:15] brb [22:22] problem persisted [22:23] I even tried with liveUSB from which I installed this system. It has the same problem [22:23] but as far as I remember it worked for a few days. [22:25] d_1_stortion: have you got a kern.log we can check. [22:25] what's that? [22:26] d_1_stortion: as I said earlier, the kernel log: /var/log/kern.log [22:28] what http://paste.ubuntu.com/25617376/ [22:28] http://paste.ubuntu.com/25617376/ [22:28] this is kind of long [22:29] let me try something [22:29] brb [22:31] I'm back [22:34] d_1_stortion_:one idea; if you're dual-booting with Windows have you changed Window's settings to disable it's 'fastboot' options? because that directly talks to the EFI and changes the way a power-up is handled. It could be on resume the UEFI is trying to start windows. [22:35] it's windows 7 [22:35] it doesn't have that option afaik === argent-coffee is now known as zenguy [22:40] this daily release seems great, on tri-boot with 3 drives artful xubuntu currently what should i try everything? [22:51] tried older kernel, still doesnt work [22:58] d_1_stortion: did you do a web search for the issue? I'm seeing a LOT of reports of the problem on the X220 across lots of kernel versions and distros [23:01] I'm tired now, I'll look for fixes tomorrow [23:01] thanks for help! [23:01] d_1_stortion: Update 3 of this article points the finger at the firmware https://unix.stackexchange.com/questions/271045/thinkpad-x220-with-fedora-23-does-not-wake-up-any-more [23:02] d_1_stortion: suggests to me the firmware has a problem with cleaning out its EFI variables NVRAM storage and is failing as a result [23:04] d_1_stortion: I found a bug analysis of another related issue on X220/intel i915, where the user found that doing a boot > hibernate > resume before trying to sleep makes sleep work, but boot > sleep doesn't [23:33] Fresh install of 17.10, gnome-control-center crashes/exits when unlocking at `user-account`. IS this a simple fix, should I report a bug. I cannot get apport to trigger and /var/crash is empty