[11:33] <axino> https://launchpad.net/suave looks spam-ish ?
[11:55] <cjwatson> axino: Yep - will deal with it, thanks
[11:57] <cjwatson> (gone)
[22:48] <brain0> morning
[22:48] <brain0> I wanted to post something on launchpad, so I made a Ubuntu one account and tried to log in
[22:48] <brain0> when I click "log in" on launchpad, I get to the page with the "Yes, log me in" button
[22:48] <brain0> when I click it, I only get an error page
[22:49] <brain0> "Oops!  Sorry, something just went wrong in Launchpad. We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience. " This has been happening for weeks
[22:49] <wxl> brain0: have you ever been able to login?
[22:50] <brain0> no
[22:50] <brain0> this happened after registration and has been happening ever since
[22:50] <wxl> have you tried clearing your cache?
[22:51] <wxl> cookies, etc.
[22:51] <brain0> I did not. If you think that might have any effect ...
[22:51] <wxl> yes
[22:51] <rbasak> You could use Incognito mode for a quick diagnosis
[22:53] <wxl> i find that doesn't always work well
[22:53] <wxl> but yes
[22:53] <wxl> it's also possible add-ons/extensions could be an issue
[22:54] <brain0> just tried a clean browser profile
[22:54] <brain0> and tried disabling ublock origin
[22:54] <brain0> with no changes
[22:55] <brain0> ublock actually doesn't block anything on launchpad
[22:55] <rbasak> I'd try the Launchpad team in the morning (UTC).
[22:55] <cjwatson> brain0: Can you please give us the OOPS ID?
[22:56] <brain0> there
[22:56] <cjwatson> cookies/add-ons etc. are almost certainly irrelevant
[22:56] <brain0> there's a new one each time
[22:56] <cjwatson> brain0: I know
[22:56] <cjwatson> brain0: Any one is fine
[22:56] <brain0> (Error ID: OOPS-1114c6652631471e231b5c256b3b22b0)
[22:56] <cjwatson> Thanks
[22:59] <cjwatson> brain0: You're a victim of https://bugs.launchpad.net/launchpad/+bug/1607242.  I've asked a sysadmin to do the necessary fix, although there's nobody on duty right now so it may take a while
[23:00] <brain0> wait, there a launchpad account associated with my email?
[23:01] <cjwatson> brain0: We imported some comments that you made in some Bugzilla somewhere, apparently
[23:02] <cjwatson> That causes a placeholder record to be created that's sort of a bit like an account
[23:02] <cjwatson> But not a real one that somebody can log into
[23:02] <cjwatson> s/Bugzilla/bug tracker/
[23:02] <wxl> sounds like there's a workaround that a sysadmin can implement if i read that correctly, right, cjwatson ?
[23:02] <cjwatson> It's already in progress
[23:02] <cjwatson> You can stop being our first-line support firewall now :)
[23:03] <wxl> :(
[23:03] <cjwatson> (I mean, thanks, it's always better for people to get a response than none at all.  But for future reference an OOPS on account creation is nearly always that bug)
[23:04] <cjwatson> brain0: Right, try again now
[23:04] <brain0> that was quick
[23:04] <brain0> okay, that looks better
[23:04] <brain0> thanks a lot
[23:05] <cjwatson> np
[23:06] <cjwatson> sorry for the inconvenience
[23:07]  * cjwatson realises they sound just like the LP error page ...
[23:13] <brain0> thanks again, gtg