=== maclin1 is now known as maclin === JanC is now known as Guest86327 === JanC_ is now known as JanC [11:33] https://launchpad.net/suave looks spam-ish ? [11:55] axino: Yep - will deal with it, thanks [11:57] (gone) === hrybacki is now known as hrybacki|trainin [22:48] morning [22:48] I wanted to post something on launchpad, so I made a Ubuntu one account and tried to log in [22:48] when I click "log in" on launchpad, I get to the page with the "Yes, log me in" button [22:48] when I click it, I only get an error page [22:49] "Oops! Sorry, something just went wrong in Launchpad. We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience. " This has been happening for weeks [22:49] brain0: have you ever been able to login? [22:50] no [22:50] this happened after registration and has been happening ever since [22:50] have you tried clearing your cache? [22:51] cookies, etc. [22:51] I did not. If you think that might have any effect ... [22:51] yes [22:51] You could use Incognito mode for a quick diagnosis [22:53] i find that doesn't always work well [22:53] but yes [22:53] it's also possible add-ons/extensions could be an issue [22:54] just tried a clean browser profile [22:54] and tried disabling ublock origin [22:54] with no changes [22:55] ublock actually doesn't block anything on launchpad [22:55] I'd try the Launchpad team in the morning (UTC). [22:55] brain0: Can you please give us the OOPS ID? [22:56] there [22:56] cookies/add-ons etc. are almost certainly irrelevant [22:56] there's a new one each time [22:56] brain0: I know [22:56] brain0: Any one is fine [22:56] (Error ID: OOPS-1114c6652631471e231b5c256b3b22b0) [22:56] https://oops.canonical.com/?oopsid=OOPS-1114c6652631471e231b5c256b3b22b0 [22:56] Thanks [22:59] brain0: You're a victim of https://bugs.launchpad.net/launchpad/+bug/1607242. I've asked a sysadmin to do the necessary fix, although there's nobody on duty right now so it may take a while [22:59] Ubuntu bug 1607242 in Launchpad itself "Logging into a placeholder person OOPSes if email address already on another person" [Critical,Triaged] [23:00] wait, there a launchpad account associated with my email? [23:01] brain0: We imported some comments that you made in some Bugzilla somewhere, apparently [23:02] That causes a placeholder record to be created that's sort of a bit like an account [23:02] But not a real one that somebody can log into [23:02] s/Bugzilla/bug tracker/ [23:02] sounds like there's a workaround that a sysadmin can implement if i read that correctly, right, cjwatson ? [23:02] It's already in progress [23:02] You can stop being our first-line support firewall now :) [23:03] :( [23:03] (I mean, thanks, it's always better for people to get a response than none at all. But for future reference an OOPS on account creation is nearly always that bug) [23:04] brain0: Right, try again now [23:04] that was quick [23:04] okay, that looks better [23:04] thanks a lot [23:05] np [23:06] sorry for the inconvenience [23:07] * cjwatson realises they sound just like the LP error page ... [23:13] thanks again, gtg