/srv/irclogs.ubuntu.com/2017/10/18/#juju.txt

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andreas_sHi, does anybody know if it's possible to have a single node lxd cloud and then to add the localhost as bare metal machine via ssh?14:15
andreas_sI tried it, the add-machine command succeeds, but the agent on the localhost (the lxd host) is stuck in pending14:16
andreas_sseems like it does not have the api ip set for t14:16
andreas_ssome reason14:16
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fallenouro/14:55
fallenourgot an issue thats pretty weird, haproxy working fine, giving UP status, /var/log/haproxy.log showing things are good, initial landing page loads just fine, generic http currently, go to log in, processes request, returns with 502 bad gateway error. Only recent changes from last known good was updates to pike from ocata, openstack-charmers model14:56
rick_hbdx: https://photos.app.goo.gl/WAD6pZtkjt74AqsP2 cmr telegraf -> prometheus with network_get finally working14:56
fallenourany thoughts rick_h bdx jamespage14:57
rick_hfallenour: nothing in the haproxy logs about the 502? what's it hitting behind haproxy? which api endpoints?14:57
bdxrick_h: no way!!! I was just going to ping you and see how that was going14:57
fallenourrick_h: no, thats the crazy thing, /var/log/haproxy.log shows everything fine, and that it can reach the openstack dashboard no issues.14:58
fallenourrick_h: I checked all three haproxy instances just to ensure I was crazy.14:58
fallenourrick_h: also, keystone and mysql systems both show as fine.14:59
FallenourSorry rick_h what did I miss? Am afk but still listening15:16
Fallenour.15:27
Fallenour.15:35
bdxfallenour: its hard for anyone to say without diving into your setup15:43
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fallenouro/20:38
fallenourhaving a weird issue with juju xenial openstack model, I cant log in after applying pike updates. HAproxy loads landing dashboard login, but I cant log in after submitting creds, getting a 502 bad gateway error. Chceked haproxy, haproxy is loading portal on its side properly.20:39
magicaltroutfallenour: I can't help, but more importantantly do you own a kettle?20:46
fallenourmagicaltrout: actually I do, but alas, I too, cannot help. I have no teleporter in which to send my kettle :920:49
rick_hmagicaltrout: but does it need to be electric or stovetop?20:50
magicaltroutrick_h: you go camping20:50
magicaltroutwe all know you own a kettle20:50
rick_hmagicaltrout: yea, electric in the house but stovetop in the camper so you can heat it over a fire/gas grill20:50
rick_honly way to make pour over coffee while camping :)20:50
fallenouris there a way to test functionality of keystone?20:50
magicaltrouti do love a stovetop kettle, sadly i have electic hobs which suck20:51
magicaltroutyou tried summoning any of the openstackers fallenour ?20:51
rick_hfallenour: sorry, will need a more openstack expert than myself on diagnosing the openstack bits20:51
fallenourmagicaltrout: If I only had the spellpoints my good friend, if only. I am but a meager lvl 14 wizard. Openstackers require Summon Monster lvl 7 :(20:52
magicaltrouttry prodding blindly in  #openstack-charms20:53
magicaltroutsee if anyone is alive20:53
magicaltroutor thedac he was complaining about the time difference when i was sat in the openstack room20:54
magicaltroutso  logic dictates he's working somewhere20:54
* thedac waves20:54
fallenourthedac: 8D20:54
fallenourany ideas my friend?20:54
thedacreading backscroll now20:55
magicaltroutdon't trust thedac though20:55
magicaltrouthe doesn't own a kettle20:55
thedac:)20:55
fallenourIll build a CA then, as I can be implicitly trusted, as I own a kettle20:55
magicaltroutthere you go20:56
fallenourIm sure Mozilla will accept this sound logic20:56
magicaltroutdamn  right20:56
fallenourthedac: The gist of the current situation, prior to updating the xenial-charmers openstack model, system works fine. I update to pike packages, horizon loads dashboard login screen ,but after login, I get a 502 bad gateway error. I chcekd Haproxy systems, all say UP. I chcek keystone, keystone says up.20:58
thedacfallenour: oh, did you manually install the packages or did you let the charms update to pike?20:58
fallenourthedac: I used juju to run the update command on the system20:58
thedacok20:59
fallenourjuju run --unit <all the units 1 by 1> 'sudo apt-get update'20:59
fallenourthedac: do I need to update the model?20:59
thedacah, ok, so that is manual20:59
fallenourthedac: screwed the pooch I did, didnt I?20:59
thedacfallenour: so, the charms to a lot of work to make sure the whole stack works on upgrade.20:59
thedacThe charm is looking at the openstack-origin config value and will get very confused if that does not match what packages are installed21:01
thedacSo the way to upgrade is to change that value.21:01
thedacOne sec let me get you some docs21:01
fallenourthedac: ahh I see, so future lesson, update model? not packages manually?21:01
thedacExactly21:01
fallenourooh shit, I pulled form teh wrong repos didnt I?21:02
thedacfallenour: See https://jujucharms.com/keystone/269#charm-config-openstack-origin and https://jujucharms.com/keystone/269#charm-config-action-managed-upgrade21:03
thedacfallenour: the problem is any future hook that runs will get conflicting information about what release of OpenStack is in play21:04
fallenourthedac: so I guess my question is, what is my course of action to fix the issue? I have a feelign its a juju config command?21:06
fallenourthedac: right now it reads as cloud:xenial-pike21:07
thedacOh, well that is correct21:07
fallenourthedac: do I need to confirm that for every system in question?21:07
thedacFor each charm 'juju config $CHARM openstack-origin=cloud:xenial-pike'21:08
fallenourthedac: openstack-dashboard (horizon) also reads as cloud:xenial-pike21:08
thedacYou can check it by not adding the =cloud:xenial-pike21:08
fallenourthedac: im not, im simply typing in juju config <application> openstack-origin and pressing [ENTER]21:09
thedacok, yes, that shows what it currently set to.21:09
fallenourthedac: do you think it might be mysql that is the issue by chance?21:10
fallenourI dont think it is, but at this point, im at a loss.21:10
thedacfallenour: I guess I need to know what steps you took and in what order to attempt to help21:10
thedacat some point you did set openstack-origin was that before or after running apt commands?21:11
fallenourthedac: no, I just ran the update commands. Im actually interested myself how its set to pike myself. I built it ocata initially21:11
thedachmm, so, I suspect this will take a fair amount of manual restaring of services. It is very difficult to know what state things are in21:14
fallenourthedac: Do I need to restart every service manually?21:15
thedacthat is only a guess. What you might want to do is check each service one by one from cli.21:16
fallenourthedac: what should I check for?21:16
fallenourthedac: and shoudl I reset in any particular order?21:16
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thedacfallenour: I would start by checking the services. openstack catalog list, openstack image list, openstack server list. etc and see if any of those fail21:17
fallenourthedac: um...odd question, but where would I run that? Normally when im working with openstack id run that on a controller, a nova system, or a neutron box, but I dont have openstackpythonclient installed anywhere. Im assuming ill need to install that first and grab the adminrc file?21:20
thedacfallenour: yes, you'll need the openstack client, and adminrc file and a host that has access to all the APIs21:21
fallenourthedac: ok, next challenge. This has actually been an issue for me for a while. How do I get my ssh key added to the systems? ive tried juju add-ssh-key with no success21:26
thedacfallenour: I don't think there is an automated way. You can juju ssh into everything and manually add an ssh authorized key21:27
fallenourthedac: I try: juju add-ssh-key admin/conjure-openstack-base-29c /dir/to/id_rsa.pub ; but all I get is a invalid ssh key error21:28
fallenourthedac: cant do that. I already tried to juju ssh , but i get a permission denied (public key) error when I try the juju ssh command21:28
thedacI am afraid I have never used add-ssh-key command. Any other juju peeps want to run with that?21:30
fallenourthedac: what user do you normally log in with?21:30
fallenourthedac: I tried the generic "juju" and "ubuntu" as well, since I use MAAS, neither work21:30
thedacUsually juju ssh $APP/$UNIT logs in as the ubuntu user21:31
fallenourthedac: ideas on using scp to get the key there, then cat it to authorized file?21:32
thedacI am looking on how to use the add-ssh-key now. One sec21:32
thedaclooks like you need to send it as a string: juju add-ssh-key "$(cat ~/mykey.pub)"21:33
fallenourwuh?21:35
fallenourhang on, I just tried that21:35
thedacI just confirmed that works21:35
thedacYou can list the ssh keys with: juju ssh-keys21:35
fallenourthedac: now im getting error : "duplicate key" when I use the -m option >.>21:36
fallenourthedac: I think it hates me Q___Q21:37
thedacThat would imply your key is already there21:37
fallenourthedac: it says it has my key listed, but when I try to ssh, it says denied21:37
thedacfallenour: are you doing "juju ssh $APP/$UNIT" or trying to ssh directly?21:38
fallenourthedac: tried: juju ssh <$app/$unit> as well as: juju ssh <username>@<$app/$unit> , permission denied both times21:39
thedacfallenour: and this is on the host you performed the deploy?21:39
fallenourthedac: yeap. im on my juju controller now21:39
thedachold on :)21:40
fallenourthedac: just confirmed the key in my /home/<username>/.ssh/id_rsa.pub was also the sam....permissions o.o21:40
fallenourthedac: permissios seem fine o.o21:41
thedacIf you run 'juju status' where you are now does that work?21:41
fallenourthedac: yeap21:41
thedacI am very confused why you are not able to juju ssh then21:42
fallenourthedac: I know right?!21:42
fallenourthedac: item of interest;  according to juju run --unit openstack-dashboard/0 'ls -lisa /home/<username>/.ssh' the directory doesnt exist for me21:43
fallenourthedac: but "ubuntu" does exist21:44
thedacright, it is not going to create a user for you.21:44
thedacjuju ssh  is going to log in as ubunut21:44
thedacubuntu even21:44
thedacfallenour: so juju run works?21:44
fallenourthedac: I think I found the issue fo rthe ubuntu user as well, its only got 600 perms on the authorized_keys file21:45
fallenourthedac: yea21:45
fallenourthedac: gonna try to change the perms on ubuntu user ssh key, then try to log in as it21:45
thedacI think that is pretty normal21:45
thedacconfirmed 600 is ok21:45
fallenourthedac: not to the best of my knowledge. if I understand correctly, you need it to have 644 perms, not 600. It would mean only the user, not the system, could read the file, making it unable to auth your key?21:46
thedacI am just saying that is what all mine are set to and I can juju ssh into them fine21:46
fallenourthedac: huh...thats never worked for me, but then again, im not a linux god, and shall not argue XD21:46
fallenourthedac: o.O21:47
fallenourthedac: it works with ubuntu o.O21:47
thedacok21:47
fallenourthedac: I feel so lawst x.x21:47
thedacfallenour: do you have an .ssh/config that could be getting in the way? Mabye setting user or something21:48
fallenourthedac: not that im aware of. note: do NOT OPEN, the /var/log/juju/mysql files, not the droids you are looking for21:50
fallenourthedac: mysql error logs look clean, successfully syncing with group21:51
fallenourthedac: what systems aside from Haproxy, keystone, and horizon are used during login on the dashboard?21:52
thedacThat is basically it.21:52
fallenourthedac: then what could the issue be? and where at?21:53
thedacAlthough it is going to make a bunch of api calls after that21:53
thedacso again, I would verify each api one at a time. Start with 'openstack catalog list' which will validate keystone21:53
fallenourthedac: yea, checking that now21:54
fallenourthedac: also, I found that the systems do a daily apt download, lesson learned the hardway :(21:54
fallenourthedac: idea, how to scp a file from a remote system to your system?22:02
thedacDo you have keys setup on the remote system?22:03
fallenourYAHTZEEE22:05
fallenourthedac: nope, password. always a saving grace, at least one password based system22:05
fallenourscp <username>@<ip address>:/path/to/target/file .22:06
fallenourworked like a charm22:06
fallenourthedac: /sigh22:08
fallenourthedac: now its telling me auth url error, even though in the admin rc file its included >.>22:08
thedacok, and the correct creds for an admin user on the cloud?22:09
fallenourthedac: yea, keystone is still on v2 right?22:09
fallenourand its still OS_AUTH_URL= right?22:10
thedacDepends on how you configure it. juju config preferred-api-version22:10
thedacjuju config keystone preferred-api-version22:10
fallenourthedac: yea, its 222:11
thedacok22:11
fallenourthedac: the port wrong maybe?22:12
thedacwhat is the error exactly?22:13
thedacand RC looks similar to this? http://pastebin.ubuntu.com/25768571/22:13
fallenourthedac: whooo, just spat a lot of angry at me, gimme a moment22:14
fallenourthedac: is openstack-dashboard a bad idea place to be running this from? maybe nova instead?22:14
thedacI would not install other packages on those units if you can avoid it. What about the machine where you ran juju commands. That is a natural fit.22:15
fallenourthedac: yea thats my hope as well22:16
fallenourthedac: Ive already also made that system my saltmaster.22:17
fallenourthedac: hold the pony! it just kicked me out of my container, and dropped me onto the machine? Did this seriously just do a container escape?22:18
fallenourthedac: holy shit batman, it sure did!22:19
fallenourthedac: bug issue for later. Current question, im getting python output issues, ideas?22:21
thedacWe are all over the place. I have no idea where you are at at this point :)22:22
fallenourthedac: moved back to controller, side lined the container escape issue for later, moved the admin rc file to the controller, chmod +x on the file to make it executable, now getting same python traceback output when I run: . admin-openrc.sh && openstack catalog list22:23
fallenourthedac: juju controller, specifically22:23
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thedacwhat does the traceback look like? can you pastebin22:23
fallenourthedac: yeap, un momento22:24
fallenourthedac: https://paste.ngx.cc/ba22:25
thedactry 'env |grep OS_'22:26
thedacI don't think your RC is exporting22:26
thedacagain, it should look something like http://pastebin.ubuntu.com/25768648/22:27
fallenourthedac: it gave me a lot of OS_ info found in my admin openrc file22:27
thedacThen 'source RCFILE'22:27
thedacok22:27
fallenourthedac: it took the source command22:27
fallenourthedac: same issue on openstack catalog list22:28
fallenourthedac: do you think there is an issue with keystone specifically?22:28
fallenourare there local commands we can try on keystone directly?22:29
thedacI don't think so.22:29
fallenourthedac: just an fyi, keystone/0 is refusing ssh connections22:29
thedac?22:29
thedacHow so?22:29
fallenourthedac: yea, getting a "cannot connect to any address: <keystone IP:22>22:30
thedacok, let's take another step back. Can you pastebin 'juju status' for me22:30
fallenourthedac: sure22:31
fallenourthedac: https://paste.ngx.cc/1122:32
fallenourthedac: just an fyi, ignore apache and nfs servers, currently experimenting with those. As for haproxy, ive directly checked each of them individually, according to all of them, they are working properly.22:33
fallenourmore specifically, they are getting the openstack-dashboard-70, with UP status, on restart, and as current as last restart less than an hour ago.22:33
thedacso haproxy as an external charm is not a regular part of our deploy. The api charms themselves install haproxy (i.e. cinder) to use internally22:34
fallenourthedac: yea, I added an external one. its pointed at the current haproxy systems.22:34
thedacWhat address are you using to access horizon?22:34
fallenourhorizon.eduarmor.com/horizon22:34
thedacright but what IP does that resolve to? an haproxy or openstack-dashboard?22:35
fallenourthedac: it resolves to openstack-dashboard22:35
thedacHave you tried going directly to the horizon ip?  10.0.0.51 from the pastebin22:35
fallenourthedac: on login though, its the same issue as with DNS, 502 bad gateway22:35
thedacok, can you check the apache logs on the openstack-dashborad unit?22:37
fallenourthedac: sure. also, idea, odd one though. wget the api path? on keystone?22:37
fallenourthedac: oo22:37
thedacSure, you will get an unathorized but that will tell us it is up22:37
fallenourthedac: actually, I take that last back, I got a slightly different error this time.22:38
fallenourthedac: actually, I take that last back, I got a slightly different error this time. "this page isnt working ; 10.0.0.51 didnt send any data" on chrome , "Connection reset" on firefox22:38
fallenourthedac: checking apache now22:38
thedacoh, from the browser that will be less useful. You also need to specify the port 500022:39
fallenourthedac: ok this is weird. check this out: 10.0.0.51 - - [18/Oct/2017:22:35:21 +0000] "POST /horizon/auth/login/ HTTP/1.1" 200 0 "http://10.0.0.51/horizon/auth/login/?next=/horizon/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0" 10.0.0.51 - - [18/Oct/2017:22:37:31 +0000] "GET / HTTP/1.0" 200 946 "-" "-" 10.0.0.51 - - [18/Oct/2017:22:37:34 +0000] "GET / HTTP/1.0" 200 946 "-" "-"22:39
fallenourthedac: https://paste.ngx.cc/b322:40
thedachmm, that looks fairly normal22:41
fallenourthedac: except that thats my traffic right now22:41
fallenourthedac: with the connection reset error22:41
fallenourthedac: how can it be a connection reset error and a http 200 ok code?22:42
thedacThe time stamp matches up with when you were trying to connect?22:42
fallenourthedac: looks to be the case22:44
fallenourthedac: yea, exactly. I just changed the page I was aiming at, matches with the logs, loading a http 200 946 "-" "-"22:45
fallenourthedac: in the logs. Im so confused.22:45
thedacBut you get a connnection rest in firefox?22:45
fallenourthedac: because according to this, it loaded the entire page just fine22:45
fallenourthedac: yea. this is nuts22:46
thedacLet me ask some more questions. Before you upgrading things this was all working as is?22:46
fallenourthedac: yea, it was working perfectly22:46
thedacI have not used haproxy in front of openstack-dashboard. So that is the only thing I have some doubts about.22:48
thedacIt *sounds* like you are hitting the haproxy and it doesn't think any back ends are valid22:48
thedacor something like that22:48
fallenourthedac: I have an idea, and it looks like you are on th esame page as me. I think it might be the haproxy to haproxy system, although it wasnt an issue before, and im curious if that cna be the case, specifically because I current....the router o.o22:49
fallenourthedac: its gonna go to the switch, on the same lan, or the router, which is the gateway, to load the horizon page?22:50
fallenour10.0.0.0/24 network22:50
fallenourthedac: im thinking it might be dropping my connection witha  connection reset on the 2nd haproxy system on the return, what are your thoughts?22:50
fallenourthedac: OOO JACKPOT!22:51
thedacmy thought is let's remove complexity and try to go directly to horizion (without the external haproxy)22:51
fallenourthedac: theres a pile of errors in the error.log file, all for the keystone system, all failing to login22:51
thedacok, so keystone may be in a bad state.22:52
fallenourthedac: https://paste.ngx.cc/5622:52
fallenourthedac: what is the chance the system is refusing all connections, not just ssh?22:52
fallenourthedac: just tried a reboot command on the keystone system22:53
fallenourthedac: its not responding? o.O22:53
thedachow did you do that?22:53
thedacLet's try 'juju status keystone'22:54
fallenourthedac: yeap, already got it:  Unit         Workload  Agent      Machine  Public address  Ports     Message keystone/0*  active    executing  2/lxd/2  10.0.0.4        5000/tcp  (config-changed) Unit is ready22:54
thedacAnd can you ping 10.0.0.4?22:55
thedacHow about 'nc -vz 10.0.0.4 5000'22:55
fallenourthedac: yea, ms just droped from 18+ down to 2-3.22:55
thedacfallenour: just fyi, I am running out road here22:56
fallenourthedac: yea, me too. ok. another idea. juju config keystone/0 ; and then just simply reset the api port to 5000 again?22:57
thedac?22:57
fallenourim still getting the same, failed user login, connection timed out22:57
thedacdid you try the nc command?22:57
fallenourthedac: didnt try that. not very familiar with syntax, cna you give me an example?22:58
thedacnc -vz 10.0.0.4 500022:58
thedac:)22:58
thedacThat will check if that ip is listening on that port22:58
fallenourthedac: its non-responsive to the command. me thinks the system keystone/0 isnt repsonding to inquiries from other systems?22:59
thedachmm, ok22:59
thedacI am really confused because juju status should be telling us it is down23:00
fallenourthedac: I know, this is insane23:00
fallenoureven tried juju config keystone/0 service-port=5000 ; got a warning that it was already configured to 500023:01
fallenourstill not working thedac23:01
thedacyeah, we are down at the machine level problems at this point. You cannot ssh to the unit at all?23:01
fallenourthedac: yea, cant use juju ssh keystone/023:02
thedacHow about the host on machine 2.   juju ssh 223:02
fallenourthedac: on it now23:02
thedacTry that nc command from on machine 223:02
fallenourthedac: lxc list shows 3 containers23:03
fallenourthedac: they are on the same machine together 8O23:03
thedacThey are contained as lxcs23:03
fallenourthedac: keystone and openstack-dashboard, yea, foudn it with lxc list ; I didnt know they were on the same box together, never realized.23:04
thedacThat should still work23:04
fallenourthedac: no response yet from the nc -vz 10.0.0.4 5000 command23:04
thedacok23:04
fallenourthedac: ping works23:04
fallenourthedac: firewall issue on the system?23:04
thedacno23:04
fallenourthedac: yea, dont think so either, tons of inbound established from 10.0.0.46 on variety of ports.23:05
thedacseems that container is not responding. Again I can't explain why juju is unaware of this23:05
fallenournothing for port 5000 though23:05
fallenourthedac: lxc restart syntax to restart container ?23:06
thedacWe could try that. I was holding off yet23:06
thedacTry an lxc exec and see if we can get a shell23:06
thedaclxc exec juju-492c8a-2-lxd-2 bash23:07
thedacTry that23:07
fallenourthedac: we got shell23:08
thedacok see if you have network connectivity from within the container23:08
thedacping out or something23:08
fallenourthedac: no ping to google23:09
fallenourthedac: ping to dashboard good23:09
thedactry the db 10.0.0.6623:09
fallenourthedac: ping to google working now23:09
thedacok23:09
fallenourthedac: ping to db working23:10
thedaclet's check keystone logs /var/log/keystone/keystone.log23:10
fallenourthedac: wait...its intermittent23:10
thedacThat would be a problem23:10
fallenourthe 78% packet loss?23:10
fallenourthedac: working fine now, really weird23:10
thedacWell that indicates we may have bigger problems. If the network is unreliable23:11
fallenourthedac: we have logs, massive amounts of logs, check this out: https://paste.ngx.cc/d723:12
thedacok, but no ERRORS23:12
thedacSo keystone thinks it is running fine23:12
fallenourthedac: yea, looks that way.23:13
thedacAny chance we have a duplicate IP for 10.0.0.4? That would explain some of the intermittent behavior23:13
thedacor for the DBs ip23:13
fallenourthedac: maybe? id have to check maas, but Im not even sure were to look really for that23:14
thedacIf there are no manually configured hosts and maas controls everything then I am not worried abou it. It is if we have any manually configured hosts that it could be a problem23:14
thedacSo as a couple of baby steps. We could restar apache on the keystone unit. Test. Maybe restart the keystone unit container. test. But if this is a network issue none of that will help23:16
fallenourthedac: its non responsive to the service apache2 restart command23:17
thedacIt is just hanging?23:17
fallenourthedac: super slow, says active(running) now23:17
fallenourthedac: its taking a long time23:17
fallenourthedac: whats the command again for cpu util?23:17
thedacCan you check how many keystone processes are running?  ps -ef |grep keystone |wc -l23:18
fallenourthedac: 723:18
thedacok, that is reasonable23:18
thedacThis feels like a performance issue somewhere23:19
thedacfallenour: I need to head out. My parting advice is just to check for system load on the physical servers and see if you can isolate where there is load23:19
fallenourthedac: alright, ill check it out. also just looked at the haproxy status on the container itself, its fine as well.23:20

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