/srv/irclogs.ubuntu.com/2018/01/08/#juju-dev.txt

axwbabbageclunk: happy new year. skip standup today? it'll just be us00:01
axwlast week I did bugs, this week I do bugs00:01
babbageclunkaxw: happy new year to you too!00:01
babbageclunkha00:01
babbageclunkyeah, I'm fine to skip - last week I did tramping00:01
axwnice :)00:02
babbageclunktoday I'm doing upgrade testing00:02
thumperaxw: wondering if you could comment on https://bugs.launchpad.net/juju/+bug/173899300:29
mupBug #1738993: ERROR creating hosted model: model already exists <juju:New> <https://launchpad.net/bugs/1738993>00:29
thumperI'm not sure where to start00:29
thumperit is vmware I think00:29
axwokey dokey00:29
thumperthanks00:29
thumperbabbageclunk: hey00:29
thumperbabbageclunk: do you have some time to talk about audit logging?00:30
babbageclunkthumper: oops, just saw this now. yes, I do if you're still free!00:50
babbageclunkin 1:1?00:50
thumperbabbageclunk: I'm about to chat to anastasiamac, after that?00:56
babbageclunkthumper: yup yup00:57
thumperaxw: good find on the region name dots01:32
axwthanks01:33
* thumper looks for babbageclunk01:36
babbageclunkthumper:01:36
babbageclunkoops hi01:36
thumperbabbageclunk: 1:1 HO?01:36
babbageclunkyup01:37
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kjackalHi Juju devs. I had to prune orphaned transactions of a subordinate charm. That seems to fixed the mongo db issues but now the charm is unresponsive with  https://pastebin.ubuntu.com/26346175/ on its logs11:12
kjackalthe agent is in failing state11:12
kjackalani ideas how to get out of this situation11:13
kjackalI do not mind redeploying the subordinate, but I do not wand to kill the principal charm11:13
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thumperkjackal: you could try 'juju resolved --no-retry'19:25
thumperto get the unit out of the error state19:25
kjackalthumper: the unit is not in error state, it is blocked and the agent failing19:26
kjackallet me tryit19:26
thumperhmm..19:26
thumperhow did it get into this state?19:27
kjackalhttps://pastebin.ubuntu.com/26348573/19:27
kjackalThere was a corruption in mongodb. At that point all operations were failing, so I tried to pruneorhaned transactions19:28
kjackaland this is where we are now19:29
kjackalDo not want to redeploy the prometheus-gateway since it hosts all these other subordinates19:29
kjackalIf I could get rid of the failing subordinate it would have been great19:30
kjackalthumper: could I go in the node and stop some of the running services so as to disable the failing agent?19:34
thumperkjackal: sorry, had a call20:03
thumperkjackal: I *think* we could fix it by editing a file on disk on that agent20:05
thumpereffectively it seems that it is stuck in a loop, retrying, but not able to make progress due to the database not being in a state that matches the unit20:05
thumperthe uniter on the machine has a FSM for working out what to do20:05
thumperI think we might be able to nudge that20:06
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