/srv/irclogs.ubuntu.com/2018/02/01/#xubuntu.txt

=== xqb` is now known as xqb
SenposHello. Is it known problem in Xubuntu 18.04 latest daily build, when system loads up, it can take a lot of time to actually see the desktop? Transition between Plymouth -> Xfce desktop takes up to 30 seconds and at that time screen is filled with black, only empty panel is visible.07:17
SenposNo problems were found in 17.10. Only 18.04 has it and since very first releases.07:19
krytarikSenpos: Yes, it's already been noticed, LP bug 1740378.07:23
ubottuLaunchpad bug 1740378 in ubiquity (Ubuntu) "Bionic ISO slow to boot" [Undecided,New] https://launchpad.net/bugs/174037807:23
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=== chmurifree is now known as chmuri
alpha_AquilaeHello13:40
alpha_AquilaeI'm finding xubuntu's irc french channels. Let me know please.13:50
knomei don't think there are any french channels for xubuntu13:51
knome!fr | alpha_Aquilae13:51
ubottualpha_Aquilae: Nous sommes desoles mais ce canal est en anglais uniquement. Si vous avez besoin d'aide ou voulez discuter en français, veuillez taper /join #ubuntu-fr ou /join #ubuntu-qc. Merci.13:51
alpha_Aquilaek thanks knome...13:52
=== xqb` is now known as xqb
xubuntu72wHi!  I'm new here but an experienced *buntu user of many years.  I hope someone can help.  I'm trying to set up a new PC (Lenovo Think Server TS150) with XUbuntu.  I've created a 16.04 live-DVD to boot from.  I can install this fine onto the machine.  I'll be happy running 16.04 LTS until the next LTS release comes out, BUT, I wanted to test out the upgrade procedure before committing to this setup (it will be a home server)...18:34
xubuntu72wUpgrading using the standard graphical update software, the process works, but then after reboot, I'm left with a machine with a frozen mouse and keyboard....18:35
xubuntu72wIf I switch to another terminal Ctrl-alt-f1 or ssh in, I can sudo apt-get install xorg-input-all (or something like that) which makes the mouse and keyboard work again, but....18:36
xubuntu72wthat allows me to type in my password at the greeter screen.  Once I press enter, the screen goes black, and then takes me back to the greeter screen.  I can't login via the graphical greeter18:37
xubuntu72wI CAN login in ctrl-alt-f1 and via SSH so it's not a password issue, it's like the greeter is not launching the window manager.18:37
xubuntu72wif under CTRL-ALT-F1, I type Startx, the GUI starts there (in terminal 1), but I can't get it to start in terminal 7 (Ctrl-alt-f7) where the greeter is18:38
xubuntu72wThis is making me very worried that when it comes to updating from 16.04LTS to 18.04LTS I will be left with a machine that I can't use in the normal way.18:39
xubuntu72wHas anyone any ideas what I can do to fix this, or can they reassure me that when it comes to updating from 16.04 to 18.04 that this process will work?18:40
drleviathanxubuntu72w, i've had that symptom: login to graphical interface but it returns to the login screen when my $HOME directory was no longer available18:43
drleviathanI'm not saying that is your exact problem18:43
drleviathanbut I had the same symptoms18:43
drleviathanthe problem being: i had restored my $HOME from backup which had a different userID18:44
drleviathanafter doing a chown operation on $HOME I was able to get in18:45
drleviathanxubuntu72w, try this: in terminal mode...18:45
drleviathanmove your $HOME to the side: cd /; sudo mv $HOME /home/oldhome18:45
drleviathanmake a new empty $HOME18:46
drleviathantry to login via the graphical greeter18:46
drleviathanif that works, manually copy the files you want to keep from /home/oldhome to $HOME18:46
xubuntu72wOK, I will try that.  I will also try creating a new user.  This machine is unused at the moment apart from testing the install, so I can do almost anything easily.18:47
drleviathanI seem to recall having the problem you describe in another case: my xfce config files were bad and that workaround above solved it.18:47
drleviathanall that said, I never do a dist upgrade.  I always bakcup all data and then reinstall without reformatting.  So far all the files in my $HOME survive intact.18:48
xubuntu72wAm away from that machine at the moment, will try and get back to you all.18:48
xubuntu72wThanks.18:49
xubuntu72wHi, me again with the xubuntu lts 16.04 -> 17.04.  Unfortunately, creating a new home/user directory, chowning all the files in the user's directory and creating a new user all have exactly the same effect.  Press Log in... thinks... screen goes blank then back to the greeter.19:56
xubuntu72wIt's like the greeter isn't launching the window manager or gdm.  Any ideas if I can check this or configure it?19:57
drleviathanxubuntu72w, the new $HOME... it was empty?19:57
drleviathanor you copied stuff to it before you tried to login?19:57
xubuntu72wNew $home was empty.19:58
xubuntu72wnew user $home was populated by default files19:59
xubuntu72wneither worked19:59
galacticaboyhow does one upgrade to the new xubuntu release without having to download the iso?19:59
drleviathanhrm... was there an error file in $HOME after the attempt?  maybe a hidden one?19:59
xubuntu72w@galacticaboy - from the menu, "software updater"19:59
xubuntu72w@drleviathan.  Ah, .xsession-errors.  Didn't spot that... looking20:00
xubuntu72w@drleviathan  Aha!  /etc/X11/Xsession.d/99x11-common_start: line 5: /sbin/upstart:20:02
xubuntu72wNo such file or directory20:02
drleviathanmy /etc/X11/Xsession.d/99x11-common_start has just one uncommented out line:   exec $STARTUP20:03
drleviathanI'm on 17.1020:04
xubuntu72wIn the many pages I've read before asking to help, I seem to remember something about reinstalling xsession20:04
drleviathan? xsession isn't a package20:04
xubuntu72wOK, my faulty memory then20:05
xubuntu72wI read a lot!20:05
xubuntu72wmy 99x11-common_start has also just exec $STARTUP20:07
xubuntu72w...  googling gave this link which I'm trying https://askubuntu.com/questions/999180/16-04-to-17-10-login-loop-because-of-xsession-and-upstart20:12
=== drleviathan is now known as leviathanAFK
xubuntu72w@drleviathan @leviathanAFK  WOOT!!  Result.  Thanks.  :-)  The steps listed in that link seem to have fixed it.20:16
=== leviathanAFK is now known as drleviathan
galacticaboyOk so I upgraded to the newest xubuntu release. I get to the login screen and enter my password, it goes to a black screen and back to the login screen. I dropped to a terminal and sudo starts and that does not work either21:51
galacticaboyWhat do I do21:51
galacticaboyhttps://i.imgur.com/zg3pjSj.jpg21:52
drleviathanlook in your $HOME for a hidden error file:  ls -l ~/ | grep -i error21:53
drleviathangalacticaboy, from what version?  Maybe you're having the exact same problem as xubuntu72w?21:54
galacticaboyFrom the Lts to the newest21:55
xubuntu72wExactly what I did.  so....21:55
galacticaboyI got no hidden error file21:56
xubuntu72w1) are your mouse and keyboard working OK?21:56
galacticaboyhttps://i.imgur.com/eBWu5gw.jpg21:56
galacticaboyKeyboard seems to be working, touchpad is not but the nipple pointer on my laptop works21:57
xubuntu72wtry...21:59
xubuntu72wcd21:59
xubuntu72wls -al21:59
xubuntu72w(Moves to your home directory, list all files)21:59
xubuntu72wyou may have a file called .xsession.errors (or similar)21:59
xubuntu72wif you have one of those, try to cat it.  cat .xsession...(whatever its exact name)22:00
xubuntu72wmine contained the text "/etc/X11/Xsession.d/99x11-common_start: line 5: /sbin/upstart: No such file or directory"22:00
xubuntu72wif yours has that, then the fix is contained in this page  https://askubuntu.com/questions/999180/16-04-to-17-10-login-loop-because-of-xsession-and-upstart22:01
galacticaboyhttps://i.imgur.com/07IfuY1.jpg22:01
galacticaboySorry for the bad camera quality it’s irc on my phone22:01
xubuntu72wok, so type22:02
xubuntu72wcat .xsession-errors22:02
drleviathanoh right... i forgot the -a argument to ls when I gave him that advice above.  That is why he didn't see any file with 'error' in it.22:03
xubuntu72w:-)22:03
galacticaboyhttps://i.imgur.com/eQeECmN.jpg22:03
xubuntu72wOK, you have exactly the same problem as me.  Solution is simple22:04
galacticaboyThank god a solution! :)22:05
xubuntu72whang on, lost the link....22:06
galacticaboyDon’t worry I’m not going anywhere lol22:06
drleviathanthis is the link:  https://askubuntu.com/questions/999180/16-04-to-17-10-login-loop-because-of-xsession-and-upstart22:07
xubuntu72wYep, ta22:08
xubuntu72wtype22:08
xubuntu72wcd /etc/X11/Xsession.d/22:09
galacticaboyOkay did that22:09
xubuntu72wmkdir ../BAK22:09
xubuntu72w{makes a backup directory}22:09
galacticaboyOkay22:10
xubuntu72wsudo mv 00upstart ../BAK22:10
galacticaboyOk22:10
xubuntu72wsudo mv 99upstart ../BAK22:10
galacticaboyOk22:11
xubuntu72wsudo mv 99x11-common_start ../BAK22:11
galacticaboyOk22:11
xubuntu72wso that's the typing done hopefully.  CTRL-ALT-F7 to go back to the greeter screen22:12
xubuntu72wthen try to login22:12
galacticaboyhttps://i.imgur.com/0xDIBPv.jpg22:14
galacticaboyOh I’m about to throw this laptop22:14
galacticaboyNow I’m stuck here22:15
xubuntu72wThat looks like what I got when I rebooted.  Did you reboot, or was that what you got when you did ctrl-alt-f7?22:16
galacticaboyAfter ctrl-alt-f722:16
galacticaboyI also rebooted and got that22:17
xubuntu72wOK, when you rebooted, presumably you see a graphical greeter, i.e. a box that has a username and box for password, and a button that says login?22:18
galacticaboyNo... I see the xubuntu logo with the spinny circle then this screen22:18
galacticaboyI can drop to a terminal and login that way but no GUI22:19
drleviathanso now maybe look in /var/log... do: ls -lart /var/log22:19
drleviathanwhat files are near the bottom (most recently changed)22:20
galacticaboyhttps://i.imgur.com/Gm3CDEw.jpg22:20
xubuntu72wCan I just but in for a second?  My system when doing that update was missing an element of Xorg.  To fix it I had to do...22:21
xubuntu72wsudo apt-get install xserver-xorg-input-all22:21
galacticaboyPlease butt in, I’m so frustrated I need all the helps22:21
xubuntu72wThat made my mouse and keyboard work on the login screen (but you're not seeing the login screen).22:21
galacticaboyWell I installed that for when I get it back22:22
xubuntu72wmight be worth trying that, then looking at the log files.  Perhaps also worth doing sudo apt-get install --reinstall xubuntu-desktop22:22
galacticaboyAlright doing that too22:23
drleviathanthat sounds like good advice.  I don't see a likely recently changed log file in that list, unless there are clues in kern.log.22:23
galacticaboyIve reinstalled xubuntu desktop should I reboot22:24
xubuntu72wGosh yes22:25
drleviathangalacticaboy, you backed up important data before trying to upgrade your release version, right?22:25
galacticaboyNo all my data stays in the cloud so I don’t have any “important” data on here22:26
galacticaboyBut on a positive note I see my login screen again22:27
galacticaboyJust a sec22:27
drleviathanI interpret that as "yes, I did"22:27
xubuntu72wYAY!22:27
galacticaboyAnd I’m still stuck in a loop22:27
xubuntu72wBoo!22:27
galacticaboyI enter the password, see that black screen I showed the back to the login screen, my mouse works now so we’re getting somewhere22:28
xubuntu72wOK, so it seems like you are where I was a while ago.22:28
xubuntu72wLets check.22:28
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galacticaboyhttps://i.imgur.com/rf51JRR.jpg22:29
galacticaboyLogin screen22:29
xubuntu72wDo you get a Text box with a username showing at the top, a space for password at the bottom and a button saying login.22:29
xubuntu72wyes.  Good22:29
xubuntu72wOK, so type in a bad password.22:29
xubuntu72wit should say invalid password.22:29
galacticaboyInvalid password, please try again22:30
xubuntu72wOK, try correct password.22:30
galacticaboyBlack screen, then login screen22:30
xubuntu72wOK, same as what I had.22:30
xubuntu72wOK, switch to terminal 1, CTRL-ALT-F122:31
xubuntu72wLogin22:31
galacticaboyOk22:31
xubuntu72w(same user you used at the greeter screen)22:31
galacticaboyYep I logged in22:31
xubuntu72wls -al22:31
xubuntu72wis there an .xsession-error22:32
galacticaboyhttps://i.imgur.com/T8xoVeX.jpg22:32
galacticaboyYes .xsession-errors and .xsession-errors.old22:32
drleviathanthere may be a clue therein22:33
xubuntu72wyep, but...22:33
xubuntu72wtype date22:33
xubuntu72wneed to comapre your computer's time with the date of the .xsession-errors file22:33
galacticaboy“Thu Feb 1 17:33:31 EST 201822:34
drleviathanso the .xsession-errors file is an hour old22:34
galacticaboyXsession-errors is feb 1 16:34 right around the upgrade time22:34
xubuntu72wcheck.  DO..22:34
xubuntu72wtouch testfile22:34
xubuntu72wls -al22:35
xubuntu72wlook for testfile22:35
xubuntu72wespecially its time22:35
galacticaboyYes it’s there and the time is 17:35 which is right22:35
xubuntu72wOK, so .xsession-errors is an old file.  It won't contain error information pertinant to why it's not working now.22:36
xubuntu72wI don't know what to do now.  Sorry.  DrLeviathan?22:36
drleviathanthe only idea I have would be to look in /var/log again to see if there is a likely recently changed log file that might have some clues22:37
galacticaboyHow do I do that22:37
drleviathanls -lart /var/log22:38
drleviathanlist contents, long format, all, reverse by time22:38
drleviathanthe most recently changed files will show up at the bottom22:38
galacticaboyhttps://i.imgur.com/zxmva1I.jpg22:39
drleviathanso there are three files changed right around when you tried to login:  auth, kern, and syslog22:40
xubuntu72wworth a look at Xorg.0.log too?22:40
xubuntu72wto look at them, one at a time22:40
xubuntu72wsudo cat syslog22:41
drleviathanxubuntu72w, is right, look at that one first22:41
xubuntu72wsudo cat auth22:41
drleviathanyou can look at the last 10 lines of a file like so:  tail filename22:41
xubuntu72wyep, sudo cat Xorg.0.log22:41
drleviathanshows less data than cat, for quick check22:41
xubuntu72wyep, tail better than cat22:41
drleviathanlooking at Xorg log doesn't require sudo priv22:42
drleviathanbut the last three files there do require it, as per the permission bits22:42
galacticaboyNo such file or directory :(22:42
drleviathan?22:42
drleviathanwhat command did you type?22:42
xubuntu72wwe're not in /var/log22:43
xubuntu72wso we need to do22:43
xubuntu72wtail /var/log/Xorg.0.log22:43
xubuntu72wnot just tail Xorg.0.log22:43
galacticaboyhttps://i.imgur.com/2FQ7LrM.jpg22:44
drleviathanhrm... Xorg log files usually have "EE" in lines that have errors22:45
drleviathanso you need to search a little harder, the clue might not be at the end of the file22:45
drleviathantry this: grep EE /var/log/Xorg.0.log22:46
drleviathan(show all lines that have the pattern "EE")22:46
galacticaboyhttps://i.imgur.com/7uJcpjJ.jpg22:47
galacticaboyNothing is listed22:47
drleviathanyeah, that is just the key line telling you what EE means22:47
drleviathanwell tail the other recently changed log files to see if you can find a clue22:48
drleviathanalternatively you can try my trick of trying to login with an empty $HOME directory22:48
galacticaboyWhichever one has a better chance of getting me logged back into my lappy lol22:49
xubuntu72wOK, quick test22:50
xubuntu72wadduser test22:50
xubuntu72wset password as something simple like test22:50
xubuntu72wthen try switching back to the greeter (ctrl-alt-F7) and see if you can login as test.22:51
xubuntu72wNB didn't work for me, but then, the fix that worked for me didn't work for you22:51
drleviathanhe can login to the terminal with his password22:51
galacticaboyI typed in the password at the login screen, it just resets the text box, it does not even tell me it’s incorrect or anything22:52
xubuntu72wyes, but create a new user, that creates default files for the user, that user's files will have the correct permissions, so if he can login as test, it's a permissions issue, if he can't, it isn't.  That's my reasoning anyway22:52
xubuntu72wDid the screen go blank for a moment @galacticaboy?22:53
galacticaboyHey wait... sorry I entered the wrong password22:54
galacticaboyI’m in!22:54
xubuntu72wCool!22:54
galacticaboyhttps://i.imgur.com/gh95suZ.jpg22:54
xubuntu72wYou're logged in as test, is that correct?22:54
galacticaboyHow do I get into my account though22:54
galacticaboyWell I called the user “a” but yes22:54
xubuntu72wOK.  We're not out of the woods yet.22:55
xubuntu72wBUT22:55
galacticaboyOk22:55
xubuntu72wThis seems like @drleviathan was telling me way back.22:55
xubuntu72wIt could be something to do with the permissions of your files in your home directory.22:55
xubuntu72w@drleviathan, what do you suggest, mv out of home directory, or chown all files?22:56
xubuntu72w(in the home directory, obviously)22:56
drleviathansince all of galacticaboy's important data is stored on the cloud...22:56
drleviathanI'd say: copy $HOME to the side, create a new empty $HOME, and try to login22:57
drleviathanso galacticaboy it would go something like this from the terminal...22:57
drleviathancd /; sudo mv /home/david /home/oldDavid; sudo mkdir /home/david22:58
drleviathanthat's ^^^ multiple commands separated by semicolons.  You can run that as one line.22:58
xubuntu72wNeed to do ctrl-alt-f1 again first though to get back to a terminal22:58
drleviathangalacticaboy, what is your linux command-line expertise level?22:59
galacticaboySudo apt-get install/remove is about it22:59
galacticaboyAnd I did those commands23:00
drleviathannow try to login at the graphical login screen23:00
galacticaboyNope same issue23:01
galacticaboyBlack screen back to logon23:01
galacticaboy:x23:01
drleviathanwhich is different from the "wrong password" behavior, right?23:01
galacticaboyYes23:01
drleviathanso back to the terminal.  Are there any files in the new (formerly empty) directory?23:02
drleviathanls -lart ~/23:02
galacticaboyWrong password gives me no black screen just the incorrect password error23:02
galacticaboyhttps://i.imgur.com/QUzK6XG.jpg23:03
chomwitti just installed xubuntu 16.04 and the screen turned black, going to 'sleep' ?23:03
xubuntu72w@galacticaboy.  You missed a space after lart23:04
drleviathangalacticaboy, so no clues left in the home dir23:04
drleviathannot on his second try xubuntu72w23:04
xubuntu72wdur, missed that!23:05
galacticaboyhttps://i.imgur.com/SyPFCYY.jpg23:05
drleviathanbrb23:06
xubuntu72wah -23:06
xubuntu72wthinking23:07
galacticaboySo could I just create a new user... make that one the main user and get rid of my old david?23:07
galacticaboyWould that work since I can log in with my test user23:07
xubuntu72wyes.  Probably.  But hang on....23:08
galacticaboyOk23:08
xubuntu72won my system, my . directory is owned by my user, on yours it's owned by root.  That means probably that it can't be written to by your user.23:08
xubuntu72wLets try changing that, and try again.23:09
galacticaboyOkay23:09
xubuntu72wyour user is david?23:09
xubuntu72wif so23:09
galacticaboyYes23:09
xubuntu72wsudo chown -r david:david /home/david23:09
xubuntu72wwhich changes ownership to user david group david of the directory home/david and all it's contained files23:10
galacticaboyInvalid option —r23:10
xubuntu72wtry -R23:11
xubuntu72win the same command23:11
xubuntu72winstead of -r23:11
galacticaboyOk that worked23:11
chomwittno video input , enter sleep mode!!23:11
chomwittin a freshly installed system after 5-10 minutes pc powers down!23:11
xubuntu72w@galacticaboy, ctrl-alt-f7 back to the login screen.  Pick David from the combo box, type your password then "login"button23:12
xubuntu72w...23:12
xubuntu72wthen do the ls -lart ~/ thing again in ctrl-alt-f1 terminal23:13
galacticaboyhttps://i.imgur.com/luDbLpR.jpg23:13
galacticaboyWell I’m in23:13
xubuntu72w@chomwitt.  There's a power symbol on the top bar usually if you can see that.  That can change the power saving options,23:14
galacticaboyhttps://i.imgur.com/lsbOsm0.jpg23:14
xubuntu72wHang on, when you say you're in, does that mean that you could log in on the greeter OK?23:14
xubuntu72wAs David23:15
xubuntu72w?23:15
galacticaboyYes it does! I mean my desktop and stuff it all reset back to the way it looks during a fresh install but all my stuff is there as David23:15
xubuntu72wOK.23:15
xubuntu72wSO23:15
galacticaboyHow do I confirm that everything is good?23:16
xubuntu72wThat looks like there is a permissions issue the files in your original home directory23:16
xubuntu72wThis is what @drleviathan was suggesting to me way back when!23:16
galacticaboyLol so am I good or do we have more steps?23:17
xubuntu72wI am doing this on a small screen via a web interface.  I can only see one screen's worth and can't scroll back23:17
xubuntu72w(more steps)23:17
chomwittxubuntu72w: ok ,  i opened it23:17
galacticaboyOkay then I’m ready23:17
xubuntu72w@chomwit i think it's quite simple usually, increase the times on the sliders to an hour or so, or untick go to sleep or something like that?23:18
xubuntu72w@galacticaboy, can you scroll back through the conversation?23:18
galacticaboyYes I can23:19
chomwittxubuntu72w: ok i move all sliders to 60 minutes.. i'll wait ..23:19
xubuntu72w@chomwitt.  Good luck :-)23:19
xubuntu72w@galacticaboy, find where we backed up your directory.  Please paste it back here so I can see.  It was the line with semicolons on it ;  cd /home or something like that23:20
chomwittxubuntu72w: thanks23:20
galacticaboyhttps://i.imgur.com/dh3lstH.jpg23:22
galacticaboyThis one?23:22
xubuntu72wyep23:23
xubuntu72wok23:23
xubuntu72wfirst, go back to ctrl-alt-f7.  click on menu button top left.  press the button at the bottom right of that box and choose logout23:24
xubuntu72wthat should take you back to the greeter screen23:25
galacticaboyYep23:26
xubuntu72wOK ctrl-alt-f1 back to terminal23:26
galacticaboyOk23:26
xubuntu72wget this 100% right!23:27
galacticaboyYes sir23:27
xubuntu72wsudo rm -r /home/david23:27
xubuntu72wremoves the new david home directory23:27
galacticaboySudo rm -r /home/David23:28
xubuntu72wok, so lets do23:28
galacticaboyDid it23:28
xubuntu72wsudo ls -al /home23:28
xubuntu72wshould have an oldDavid directory23:29
galacticaboyYes it does23:29
xubuntu72wok23:29
xubuntu72wsudo mkdir /home/david23:30
drleviathanoh right, we forgot to chown the new dir23:30
xubuntu72wyes, but we'll copy the old files in first, then chown them all23:30
xubuntu72wso if you23:31
drleviathanbut the reason it was failing after we created it was that the perms were wrong23:31
* drleviathan is xpurt23:31
xubuntu72w@drleviathan, yes, sorry I thought you were galacitaboy, you are an expert?23:31
xubuntu72w@drleviathan, can I leave this with you now?23:32
galacticaboyDid it23:32
drleviathanI was joking.  Making fun of my own mistakes.23:32
xubuntu72wneed to copy the files from /home/oldDavid to /home/david, then chown -R all of them, then test it.23:33
galacticaboyHow do I do that?23:33
galacticaboySorry terminal illiterate23:33
xubuntu72wsorry @galacticaboy, that was @drleviathan.23:34
xubuntu72wwe shall...23:34
xubuntu72wsudo cp -a /home/oldDavid/* /home/david/*23:34
chomwittxubuntu72w: .. sth else is happening.. still powered down23:34
xubuntu72w@chomwitt, look for screensaver in the menus, could be xscreensaver, or LightLocker.  Try turning it off.23:35
galacticaboyCo23:35
xubuntu72w?co??23:35
galacticaboyCp: target ‘/home/david* is not a directory23:36
galacticaboySorry didn’t mean to hit send on co23:36
xubuntu72wdid you miss off the / before the final *?23:36
chomwittxubuntu72w: its a new case with an old mobo , mini-itx .. i wonder if there is heat buildup cause i removed a case fan23:36
xubuntu72w@chomwitt, sorry I assumed that what you were seeing was power saving.  Can you wake up the machine by pressing a key or moving the mouse?  Is so, then it's power saving, if it's switching off, it could be Overheat-shutdown.23:38
chomwittxubuntu72w: no i cant wake the machine up23:38
xubuntu72w@chomwitt then if it's easy, try putting the fan back and see if it still happens!23:39
xubuntu72w@galactocaboy, still there?23:39
galacticaboyYes it says /home/david/* is not a directory23:40
xubuntu72wok, try23:40
xubuntu72wsudo cp -a /home/oldDavid/* /home/david23:41
xubuntu72wwhich is the same thing without the final /*23:41
galacticaboyIt seems to be taking its sweet time23:43
galacticaboyOk it’s done23:43
xubuntu72wCould do.  Could be lots of files23:43
xubuntu72wOK, what we have now is /home/oldDavid with all your original files with their original permissions23:43
xubuntu72wand we have a copy of them in /home/david.  We will now try changing the file permissions so that they are all owned by user david23:44
xubuntu72wso23:44
galacticaboyOkay23:44
xubuntu72wsudo chown -R david:david /home/david23:44
galacticaboyOk23:45
xubuntu72wcould you do a ls -al /home/david for me please & picture it?23:45
galacticaboyhttps://i.imgur.com/RgRYRJE.jpg23:46
xubuntu72wGreat.  ctrl-alt-f7.  Try and login as david23:47
galacticaboyhttps://i.imgur.com/xbGnLkS.jpg23:49
galacticaboyOmg Yass! Im in and back!23:49
xubuntu72wYAY!  WOOT WOOT WOOT!23:49
galacticaboyThank you so much guys!!23:49
xubuntu72wOK, before you go.23:49
galacticaboyOkay23:50
xubuntu72wyou have the new test user that we created, you can delete that and the home directory for it, if you want, but it won't take up much space23:50
galacticaboyOkay I’ll probably just delete it23:50
drleviathanyay!23:50
xubuntu72wBUT, more significantly, you have /home/oldDavid which is a complete copy of every file that was in your home directory, which may contain music files, browsing history, documents etc etc etc.23:51
galacticaboyCan that be deleted23:51
xubuntu72wthe fact that it took an age to copy suggest that there are lots of files there23:51
xubuntu72wWhat I was going to suggest is that you leave it there, until you are sure that EVERTHING works.23:52
xubuntu72wOnce you're happy, delete it.23:52
galacticaboyOkay will do that then23:52
xubuntu72wIf you're not happy, or something doesn't work, you still have the original.23:52
galacticaboyThanks for spending an hour and a half, almost 2 working on this! I really appreciate the help :)23:52
xubuntu72wThat said, the ONLY difference between the files in /home/oldDavid and /home/david at the moment, is that some of the oldDavid files are not owned by user david in group david.23:53
galacticaboyWill that be much of a problem?23:53
xubuntu72wNo, it's not a problem, I'm just saying that there's hardly any difference.  So it is very likely that everything will work.  But if it doesn't, you can refer to the oldDavid directory.23:54
xubuntu72wAre you short of disk space on this machine?23:54
xubuntu72wIf not, leave it a while, delete when you're happy.23:55
galacticaboyNo it’s 500gb and I have 520 free so I’m good lol23:55
xubuntu72wOK.23:55
xubuntu72w@galacticaboy glad I could help.23:55
galacticaboyAgain thanks I appreciate it, jebus I need a drink after all that23:55
xubuntu72wPaying forward in return for the help from @drleviathan - thanks for helping me :-)23:56
david_galacticaboy stiell her23:56
david_just on the lappwy no23:56
=== david_ is now known as galacticaboy
galacticaboythere we go23:56
galacticaboyyes both of you were huge helps23:56
drleviathanmaybe we should recommend that users NOT try to "dist upgrade" from LTS to 17.1023:56
xubuntu72wYAY.23:56
xubuntu72w@drleviathan, GOSH YES!!!!!!!!!!!23:57
xubuntu72w@drleviathan, thank you so much for your help. @galacticaboy, glad you're sorted.23:57
knomedrleviathan, it's already kind of recommended...23:57
galacticaboyyes @drleviathan i would say that... lets not do that again23:58
drleviathanwe all learned something today23:58
xubuntu72wI went into Software source, changed it from LTS to all updates.  Then I went into Software updater.  It said "There's a new version available" and offered to take me straight from 16.04 to 17.10.  It might be better to make that a bit smarter so that it doesn't skip intermediate versions.23:59

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