/srv/irclogs.ubuntu.com/2018/02/02/#launchpad.txt

vilaHi there !05:50
vilaWeird behavior on qastaging05:50
vilahttps://code.qastaging.launchpad.net/~vila is timing out and the git backend is unhappy too. The bzr one is doing fine05:51
vilaSomehow, the fact that the bzr backend is doing fine may be the most surprising :-} /me scratches head05:52
doublehpcjwatson: ?14:32
doublehpError ID:           OOPS-d261f53e7f68f5ba5d4f054ac9e2c0f414:32
ubot5https://oops.canonical.com/?oopsid=OOPS-d261f53e7f68f5ba5d4f054ac9e2c0f414:32
doublehpwhen you have fixed this, we need to talk14:32
cjwatsondoublehp: Again?  I thought we fixed your account the other day14:33
doublehpsame issue as last time (jan 26th, 20h32, paris time)14:33
cjwatsondoublehp: Did you delete an account somewhere?14:33
doublehpyes; please fix this one, and then, we have a talk about it14:33
doublehpnot since last time14:34
cjwatsonWhat do you need to talk about, other than "fix this account"?14:34
doublehpi need to login to close a bug, and then, we can remove useless accounts14:34
cjwatsonYou seem to have a different SSO username now?14:34
doublehpfirst things first.14:34
cjwatsonYou're clearly not just logging in again using the same account - you've done something unusual14:34
doublehpah yes14:35
doublehpbut for now, I need to auth as doublehp@doublehp.org14:35
cjwatsonthis is a different kind of error, I need to investigate a little, and before that I need to finish a report my boss's boss asked me for14:36
cjwatsonso I'll get back to you when I have time14:37
doublehpI will have time in 30s14:37
cjwatsonIt will take me longer than 30 seconds to finish this report14:37
doublehpso, I created an account about 10y ago with email benoit@demaine.info ; on jan 26, I tried to reuse this account, and after loosing 2h  hours on this, I created a new account with email doublehp@doublehp.org . For some reason, two accounts were created with with email (browser cache issue).14:39
doublehpnow, I would like which account holds my old nick "doublehp" because for both account, I was said the nick is already in use. Please tell me if it's used by any account like *@demaine.info *@doublehp.org or doublehp@gmail.com ; they all belong to me.14:41
doublehp If "doublehp" user name is owned by an other email, then, it's not me ... and I will be sad someone else uses my nick, but it's not illegal and I can't complain.14:41
doublehpThen, it would be probably make things more simple if I delete one of these two accounts; benoit@demaine.info should have been used 10y ago to get a CD shipped to me ( https://shipit.ubuntu.com/ ) ; doublehp@doublehp.org should only be related to https://bugs.launchpad.net/ubuntu/+source/libtasn1-6/+bug/174566714:43
ubot5Ubuntu bug 1745667 in libtasn1-6 (Ubuntu) "4.7-3ubuntu0.16.04.2 vs 4.7-3ubuntu0.16.04.3 regression bug" [Undecided,Invalid]14:43
doublehpsince that bug is now closed, loosing this account would not be a problem. My preference would be to use "DoubleHP" nick with email benoit@demaine.info , and close, or turn iddle doublehp@doublehp.org14:44
cjwatsondoublehp: There should be no need to lose accounts, and we'd rather not.  My preference would be to merge all these accounts together, and then you can rename the account to "doublehp".  Would that be OK with you?14:57
doublehpmerge them into benoit@demaine.info if you can; but, check first if "doublehp" is owned by one of my emails, and not already used by someone else14:58
cjwatson~doublehp is not in use at all14:58
cjwatson(login.ubuntu.com may think it is, possibly, but it's not in use on Launchpad)14:58
doublehpoh, but, why couldn't I take it last week ?14:58
cjwatsonBecause it was in use then14:58
cjwatsonI got it merged into ~doublehpp14:59
doublehp; I prefer benoit@demaine.info and doublehp , thanks14:59
cjwatsonOnce we merge all the accounts together you can rename and set whatever email addresses you want.14:59
cjwatson(Assuming you control them, obviously)14:59
cjwatsondoublehp: Can you currently sign in to ~doublehpp (i.e. as doublehp@doublehp.org)?15:00
doublehpyes, i did 10mn ago15:00
clivejowhere would I go to get help with keyserver.ubuntu.com ?15:02
cjwatsonclivejo: #canonical-sysadmin or rt@ubuntu.com15:04
cjwatsondoublehp: requested account merge, will let you know15:05
doublehpcjwatson: note that the very initial issue was, on jan 26, I could not login benoit@demaine.info ... 2h before you fixed the issue for doublehp@doublehp.org15:05
clivejocjwatson: thanks15:06
cjwatsondoublehp: Right, that'll be the same issue whose OOPS you just reported.  It's a very old and apparently slightly weird account with no preferred email address, which is broken.15:06
cjwatsonMaybe something to do with being created for shipit; that stuff is all before my time as a Launchpad hacker15:06
doublehpcjwatson: old ... like around 2005-200915:07
cjwatson200615:07
cjwatsonbut yes15:07
cjwatsondoublehp: OK, you should now be able to log into Launchpad as the 'doublehpp' user, rename it to 'doublehp', and add the benoit@demaine.info email address on https://launchpad.net/~/+editemails.  You may have to add that email address separately on https://login.ubuntu.com/+emails as well.15:15
cjwatsondoublehp: I don't think any of this should require admin intervention at this point, unless you have more accounts lying around :-)15:16
doublehpcjwatson: all done, thanks; at last.15:23
cjwatsonExcellent.15:24

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